Canada Post CA

After years of having no choice in dealing with Canada Post a lot of the time i can easily say that Canada Post is the laziest and most unhelpful postal service i have ever encountered. Calling their number is useless for more information about just about anything because it is all automated, they just repeat everything word for word from the "live chat" AI so don't waste your time with a phone call. Package's don't get delivered, sit in facilities for days even when they are rush/priority packages and tracking is very inaccurate. Even worse off, the employees under Canada Post care just as much as the company in that the drivers don't actually try to deliver packages, don't leave slips and workers at the postal office have no desire to actually help or do the bare minimum in their job. If you can i would opt for almost any other company like UPS or DHL.

Ordered 2 packages from the same place. Canada Post was one day before a FedEx package... yet I received the FedEx package first... well, I still haven't recieved the Canada Post package and it's been 6 days since FedEx delivered.
It's simple. Don't use Canada Post. Complete incompetence. Packages sit upon arrival to Canada for over a week waiting to be processed and moved onto their next destination. Slow service is an understatement... pitiful.

Canada post is the most useless "service" or agency since the birth of justin Trudeau! They lose packages, refuse refunds, refuse accountability, and their staff are unfriendly, unprofessional, and the biggest $#*! bags that ever walked the earth! $#*! you canada post! DO BETTER! Eat a $#*!!

I live with a number of people and ordered some personal medication and specifically said deliver to post office. What do they do? Deliver it to my community mail box when any member of my house hold can go into the mail box and take the package. It also had the contents of the package written on it too. I am very frustrated and unhappy about this. Will call to complain as well. If someone requests something to specifically be delivered to the post office, it's foe a good fkng reason.

I paid more for Canada Post expedited as I was told it would be two days. The parcel was shipped and the tracking said it had been received, processed, and would be delivered in two days. When it missed the two day window it became 6 days. The regular post was five to six days. No refund, the guarantee is if the sender jumps though a bunch of hoops and then maybe.
Canada Post is certainly upholding its reputation as the worst parcel carrier in Canada bar none

I was home yesterday, the driver called me so I buzzed them in. They left a delivery notice - again, they did the same thing recently & do it every single time. I don't leave the house ever but your drivers are too lazy to do their job. Over the past 3 years this happened every time. I moved to different addresses that have reception, secured mail rooms & secured lockers with different sizes that even fit put together bicycles so there literally is no excuse to not receive deliveries. I am not able to pick packages up & redelivery is not offered. Canada Post discriminates against disabled people by doing this. No need for a follow-up, you are not redelivering anyway. Fire drivers who refuse to deliver. This is their job and they are not doing it and there are plenty of people Who are in dire needs of jobs & who will do the actual job. My delivery notices from the last 2 weeks were done by the same person, who never intended to actually deliver. If you don't hold them accountable it will never stop.
Will make sure to let everyone know about these practices.

Canada post is the absolute $#*!tiest shipping company I've ever had a delivery from, they're always later, delay multiple time, and sometimes deliveries don't even show up. Shiftiest company on the planet. Trust me just use another shipping company you'll thank me after

Canada post is the biggest joke. They couldn't deliver mail if there life depends on it. Leave at front door let's do the opposite and take it back to the post office. This world is f&@$ed, Canada post treats is customers like there doing us a favour by doing there jobs. So frustrating because it's government run and we all see how useless our government is. Nothing will change Canada post will still hire useless workers they r lazy and can't read to deliver our packages. And they will still lose money then we will as tax payers will have to bail these useless lazy people out. That's how the world is now be lazy useless and sensitive and u get everything. Joke just like the lazy useless Canada post workers.

Pathetic service. Total waste of time and effort. Every time I have to go to pick up location. They don't even bother to give notification to receiver. It will take less than a minute to deliver a package of you are already arrived at the location. Whole service is dam pathetic and unhelpful. Total waste of time and effort.

It takes 12 days to deliver a parcel from Winnipeg to Montréal ( 2200 Km). Also, when you try to send a parcel by collect on delivery sometimes they screw up and unless the recipient is an honest person and pays you via e transfer they don't have it in their system and don't request the recipient to pay upon reception of the parcel.

I paid for an express mail fees to ensure fast delivery of a package. The address needed correction. The customer service was contacted and a ticket was opened with the corrected address.
The package was put forward to return to me as the sender! When called to clarify why the package to return to the sender and the address has already corrected by a ticket? The answer was "correcting the address with a ticket does not necessarily be taken by Canada post"!
Why to open a ticket?
Just because! No mandate to make any correction!
Why to call a customer service?
Things does not go as per customer's expectations and needs!
This is ridiculous!

Terrible delivery. Did not keep their promise to guarantee the time of delivery. When you contact them online with a tracking number. You have to put in the receiver address again. After a while, tell you they cannot help. Trac again the next day. What, a great service.

I was expecting my package today july 6th it stated out for delivery at 12:49 pm i check the tracking it says notice left unable to deliver at address? No notice was left at my door when i call to enquire i get the typical run around im told that the sender requested to have the package held at a post office due to the cost of the item for security reasons total bs then im told the driver did not have the equipment to take my signature or scan the item again total bs i swear they script there BS canada post is the slowest delivery and mail carrier in. Canada they need to be shut down on bring incompetent and also they need to be sued for all of the missing and damaged packages they refuse to compensate the customer i was told that my package will be available july 7th at my local post office for pickup it better be or legal action will begin

I have meds sitting in richmoned BC and the customer service rep said it will sit there until the 27th and yet it has been sitting there since 5:45am today why does it take 4 hours to process a package it feels like they just sit on there $#*! and do nothing my advice try to get the sender to use another courier canada post is just getting worse and they hide behind the pandemic still. Every time i use them my anxiety goes sky high fedex is a better service and you can get your packages on a weekend most of the time oh and they update you on where the package is and if it will be delayed not canada post the service reps are useless. How are they staying afloat.

Please don't use this service. Not only I didn't receive the product customer service said they couldn't do anything about it. Worst experience.
Customer service apologized and said they could do nothing. Product gone and money gone.

They rarely deliver to my house.
They rather make 1 stop and drop all the mail at the office.
I dont drive so i need my peoduct delivered to my house.
I specially tell them to drop off at my house but won't.

Canada Post shouldn't even get one star. I mailed my permanent residence documents, the address was correct and they got re routed and weren't delivered. After a week, I was told they were coming back to me, they didn't. I call the help centre, I'm told they will call me. No one does. I call again and they have taken down a wrong phone number and email. Complete lack of care from everyone I have spoken to. No one wants to help. It is the worst experience I have ever had with a business and it's a shame that they can operate like this. Pay the extra and use couriers. I would never trust Canada Post again.

Seems like they like to withhold packages unlawfully. It doesn't take days to verify an address. My address is on the label and they still couldn't verify it and now, could be returning it to sender. If I lose my package for something so meaningless I will be suing Canada post for the price of the item.

I took 2 days to ship an item from Europe to Toronto, but with Canada post after 7 days i still haven't received the EXPEDITED parcel from Toronto to Montreal. Their reason? Couldn't find a parking spot! If you ask for claim it will take 10 days, meanwhile my item is expired. So if you want someone to steal your money use Canada post.

If there is 0 rate option, it will be my rate for Canada post.
I was waiting all day for my package but they left a note telling me to pick it up at a facility the next day. This is what they do the all the time. So this time I waited for them in front of the mailbox. And when the mailman came I asked for my package. However, he said he didn't have my package and instead of giving me my package, he gave me a notice and told me to pick it up at Canada Post the next day. Do you think this makes sense? Ridiculous service and WORST company in Canada!