Capital One

Every single month I'm having issues with my Walmart capital one card I make payment that post but never show in my available credit. I have to argue with them every month on why my available credit isn't showing so I can't use my card when it does this and they always tell me they don't know why it's doing this and to just wait.

I have reached out several times about this issue of Capital One continuing to charge interest on an account that is closed. I have not made any new purchases because ITS closed. I've always paid on time, except ONE time, the late fee applied, and interest jacked up my balance tremedously. It is hard catching up! No where on their statement says they continue to charge interest.

On 2 separate occasions, I disputed charges to my Capital One account. Capital One will request that you write this down and that down. However; the never have any intention on helping you. The last thing they will ask you to do is, get documentation from a similar dealer or merchant, just to procrastinate on making you pay them anyway. I will never use their card again. If I could give 0 stars I would. I hope this saves someone out there from future regret

Capital One seemed like a great credit card option for me. Right until you have an issue. I need a new card. I have a trip coming up and was told a new card was sent but I never received it. For the last week I have tried everything I can think of to get to customer service. They only have automated options and those appear to be malfunctioning. I called on several phones and the AI is not recognizing inputs so they disconnect me. Their chat is AI. And it would appear their FB account is all AI. If you are a customer who needs help, you are out of luck. I assure you, they do not care.

I accidentally paid my closed account in hudson bay mastercard in capital one. More than 4 months now, they never contact me to refund my money, i called them many time and it looks like customer services doesnt know the answer. Poor communication. Poor Service. They keep my money.

I always pay my full credit statement by the due date, but Capital One Credit company charged me an Interest Charges every month. They charge daily interest from closing statement date to due date. I've never seen such charges with other credits. I am glad that I closed my account with Capital One.

They are completely incompetent. I have a saving account there and for the life of me i cant find were to buy a CD with in that account. Call customer support and navigate the worst phone system ever that does not recognize any commands. Support tells me i must not log into my account but go to main page and then click on the CDs and then make a new account at that point it will ask do you have account yup now log in WTH now a huge verification process Why i already have account but ok Take a photo of your ID and the system fails to read over and over. Back to support another 1/2 on the phone and they get me to approve and now its asking me what i want to set up Checking Saving Credit card Um notice non of those are CD. Call support again only to have the system hang up on me repeatedly. This is the worst I have had many diff bank accounts in all my years and the level of stupid this place is floors me.

Was waiting for a bill as promised 2 months ago on a recoded line in July, still have not received a bill as of now, and now I have to pay another late fee because someone didn't do their job. It is one way to make money off people, on purpose. ⁸

My relationship with Capital One started with their Venture Card, which offers one of the most generous mileage programs out there, and no foreign transaction fees. Unfortunately, their Purchase Protection is practically non-existent. I had to open two merchant disputes in 3 months, and Capital One took the report, initially reversed the charge, but the minute the merchant lifted a finger to respond Capital One decides in their favor. It doesn't matter if the merchant fails to honor its own return policy; you're stuck what the purchase. Prior to Capital One I mostly used cards from another big banks, and felt that I had some actual protection when a dispute arose.

Why have an over limit fee? A credit card is supposed to be credit lent to you. Once that credit runs out they are supposed to decline the transaction. I'm pretty sure I've paid more than my credit limit in overage charges alone. Does that help my credit score a all?. No it does not! So thanks capital one for marketing to people with poor credit only to set them up to fail.

In todays age i find it ridiculous that you can't make a payment on your credit cards with a debit card, it is inconvenient and annoying. Every other card company i deal with you can easily do so, when so many companies have breaches of security and information is stolen i should not have to have every bank account i own on capitol one as a payment method. As well there are very few actual bank locations available in most areas for deposits and withdrawals. Do yourself a favor and use a bank that has available locations as well as credit card companies that do not make it impossible to use a debit card from another bank to make your payments.

My account was put on restrictions because Capital One assumed that i stole somebody social security number who was deceased. Notice I've had this number since birth, and all of a sudden out of nowhere Capital One closed my bank account with funds in it, and suggested I go to a local branch which is 3 1/2 hours away from my residence to verify my social security number and Driver License to see if I'm a real person. No kind of heads up was giving at all, they just closed my account with my FUNDS in it. I'm very very frustrated because I have bills to pay, I have items I have to get for my son graduation, and for them to make it seem like I stole somebody else social security number is crazy, especially since I had this account for at least 4-5 years. Now I have to go out of my way, away from work, with no money, to get to Atlanta to verify me.

My daughter is newly employed and with great credit. She applied for a card, got a $10k limit and can't activate her card. She scanned the QR code, she tried to activate online and they are telling her that her phone number is wrong. She can't log in to even file a complaint so she is stuck with a useless piece of plastic. I would say run as fast as you can if they can't figure out something as simple as activating a card (used to be you call an 800 number, type in some basic information and boom it was activated). Seems they have gone down hill very fast.

This is the worst credit card company ever they a thief I regret that's the credit card I sign up with. They nothing but a thief my balance is 2000$. 76$ minimum fees and I pay a 300$. And the minimum was 76$. And they still charge me a 50$ some they such a scammer I purchased for 26$ knowing I was going to pay them back today due to after i pay them and used it and they still charge a whole 50$ some capital one is nothing but trash and they have the audacity to offer me more credit card and loan Y'all must be crazy

Worst customer service I have ever had the displeasure of dealing with. For over a year I thought my title had been sent to my new state. It wasn't. So my tag expired and I got a ticket because Capital One uses a call center with morons that can't understand English. Today I called about the title and the idiot on the phone asked "you need make payment?" What a horrible excuse for customer service. Even if your life depends on it, do NOT do business with Capital One.

My card with them expired in January and they said a new card was sent in October. Called 4 times and was told everytime new card was being sent which it finally is after 4 times. However, they damaged my credit by doing a credit inquiry as a new account when I've been a cardholder for 8 years. Incompetence and poor service are trademark for this company. They also tried informing me there is no way to file a complaint which is also another example of their poor service.

Filed a fraud dispute, followed the directions for their "investigation." Took less than a day for them to deny it all and tell me to work with the merchant that gave me fake products. Worthless as far as fraud protection. Thanks for wasting my time.