Capital One

Capital One decided to cancel my credit card immediately and without warning. When I called customer service to ask what happened, they said that they had to cancel my credit card simply because I was, "paying it in full on time every month, and this is not helpful". So basically, being financially responsible and being dependable with timely payments isn't allowing them to charge exorbitant interest rates of 24.99%, and in my case, it is hurting their bottom line. When I asked what I could do to fix the situation, their advise was for me to take my business elsewhere. As soon as my final payment clears, I will be going to a different bank for a credit card.

Cancelled card no warning, as they are getting out of Canada, same high interest rate with zero benefits. They won't let you transfer the balance to another card either. Customer service is terrible if you ask a question they don't know the answer to they pretend they cant hear you and hang up. They will report missed payments that are actually paid and force the run around on you to get to fix your credit yourself. Stick to Canadian banks American banks are pure $#*! and don't seem to follow our laws.

I have applied on line for a credit card from Capital One on their website and immediately after I have start receiving text messages, phone calls and emails from a lot of different people, companies or sites. Be careful people, they are selling your informations or their site is hacked. I have tried to speak with someone from fraud department who definitely was someone from India or somewhere in SE Asia who asked me to apply for their Identity protection membership! Be aware when you apply for their services!

I have a $1,000 credit in it with Capital One with a minimum payment of about $30 a month set up on auto pay. To get my balance down I gave them $250 in March before my due date. On my due date they took an additional $250 without my permission. They took my money instantly but telling me they're going to mail me a check between 10 days and 2 weeks. This is causing my bank account to be overdrawn. Whatever you do do not sign up for autopay

I really wish I could get away from this bank it was better as ING. I receive disability and my account although they honor the drafts this is the results of not having enough money and banking. I've been giving it up like this for years. I'm so done.

I have 2 accounts with capital one for about 6 months, one secured and another is not secured. I have been takin care in order to fix and improve my credit. But today I entered to the app and surprise, they both were closed. They did it the same day I pay the monthly payment.
The reason, nobody had been able to explained to me. I just regret being trusting to this company.

Called automated service to make a payment kept cutting me off tried the following morning with success but received a late fee. Called customer service to have late fee waived was told it could not be done since it was the next day after payment was due. Beware of their automated service I think it's done on purpose for a way to take your hard earned money. Get away from Capital One if you can merely a rip off with horrible customer service.

Capital One has to be one of the most unhelpful banks I have ever dealt with and I have other banks I bank with as well. Their mobile deposits serve no purpose because it NEVER seems to capture pictures correctly for deposits. They'll hold a check longer than the actually day they "say" they will. Deposited a check and they're holding it for almost 5 days due to a holiday. After it said it would be available the same day. (A payroll check I deposit every other Friday) Customer service serves no purpose because they never seem to be able to help/assist with ANYTHING! Let's not get me started on their credit cards. I'm closing out my debit cards and I'm going to do the same with my credit cards. I'll just have to take a hit on my credit score. Because Capital One ain't it and it becomes very stressful/frustrating being a customer for over 10 years having to deal with poor customer service. It's not worth my sanity or peace

First of all, an Interest rate of 30% is a disgrace! They are not flexible at all and recite from a book like mind numbed robots. After paying my balance in full, I immediately closed the card. I had previously asked for help in paying the card and their answer was to give me 3 months of reversed late fees if necessary. Unreal! I cannot blame them for my balance but I can say that they, unlike other banks out there, have zero flexibility. You are better off with no credit at all than to use capital one.

Stay away from this company "Capital One"! I use their credit card to make a purchase, then the statement came and I pay the full balance on time before the due date. Guess what?! Next statement period came and these SOB hit me with an interest charge! I called customer service, she told that since interest accrued daily so even if I payoff the full balance before the due date there's still going to be interest! Can you freaking believe this sh--?! In other words, if you plan on used their credit card to make any purchases at all, then get ready to pay some interest no matter what. So stay away from this fraudulent bank!