Carousell

Customer support removed my listing of a 1" artisian folding knife (a genuine Coin Claw), while listing of much more dangerous knives like kitchen knifes and military knives remains, even counterfeits of the same folding knife weren't removed. Takedowns of my listings are severely biased and I only received canned replies, failed to explain why is a 1" folder illegal and asked me to file reports of such items instead. Shockingly bad and irresponsible attitude.

I think I reviewed this site about 9/10 months ago on the fact that the buyers, sellers and the owner's control of the site were terrible. The site is now completely out of control with regard to fake and counterfeit items and the owners no longer appear to care, they are overwhelmed I guess. They should've have clamped down on this from the outset. I accept that this subjective and my experience so now here's my update of the site from a technical perspective- it doesn't get any better.
I continually have 'unread' messages in my inbox, I have to repeatedly log on for no reason. I get continuous error and timed out messages performing simple tasks. It is infuriating having to wait for the upload of pictures operation on mobile. I could go on but you see my point. The whole site, regardless of your viewpoint either as a user or from an ethical (no fakes) pov is crap! $#*!ing wake up and work to create something of value and stop cluttering the internet.

Understand that duplicates and irrelevant words especially tagging f server all brands in listing is NOT allowed but there are Many seller still doing this.

My listing was removed due to duplicates n tagging but I see MANY MANY others doing the same and their listing are still avaliable after listed for months?
In addition when you report such Similar cases they said is ok double standard?

Carousel s getting more commercialized I wish they can closed down the apps soon.

Worse buyers available. Cheapskate and even asked for discounts for further 80% discounted items. Worst place to sell, your ads wont be able to see daylight unless you PAY to promote your items. Not to mention, they will BAN you if you exchange expletives after a heated exchage which the BUYER started. No protection policy if you're scammed either.

I really hope carousell crash and burn. They used to be good till greed takes over. Tech startup billionaire wannabe blinded by cashgrab.

Wan to give 0 stars! Bought two phones from 2 different people both in Melbourne. I filed a report immediately and a couple of days later they emailed back saying that they can't get in touch with the sellers and the sellers are suspended instead of not allowed to sell anything on there again. I lost $1310 in one day and they couldn't even help with contacting the seller. The only suggestion theybhave was to contact my bank. The two sellers below can not be tdusted on changed their name from leearthur to godisgreat1274 as soon as money was transferred. The people from Carousell were of no help whatsoever.Don't buy from this website no matter what.

Guys, i am just going to help you to save some time before you spend hours listing your items to sell. Carousell is marketed to you as an app to helpp you sell your 2nd hand stuff, but all it is going to do is after you spend hours listing your stuff it is just going to ban your account for no reasons, with zero support from the customer service. Just read the rest of the reviews here and you will see this is not an isolated case.

Many sellers on Carousel are scammers because they can get away with it as the site is not policed.
They advertise items such as mobile phones very cheap and encourage you into paying for it using an insecure form of payment. Then they stop contact and the item never arrives.
No way to get your money back.
No way to directly contact anyone in Carousel for assistance.
No way to talk to Carousel staff.
When you report an incident through their messaging system nothing happens.
Even if you were smart enough to pay via PayPal and mark payment for goods to get your buyer protection it takes 3 weeks to get your money back.
My experience is not a one off. I have witnessed scores of scammers on Carousel. Even one that scammed me yet Carousel did nothing despite multiple reports and complaints. The scam account is hence still active.
There are a few genuine sellers but many of the listings are months old as the system does not automatically purge old listings.
This site is hence HIGH RISK! FORGET THIS SITE!