I ordered paint for my car on 2nd April, they took the money out of my account on the 7th April I'm still waiting for the paint, I have e mailed several times with no reply and get answer machine when I phone, no one has answered the messages I have left. I have had to go to the bank to try and get my money back. This firm must be a scam I wish I had read the reviews before ordering
This business is an absolute disgrace & should be forced to shut down as all they are interested in is taking your money & either not sending you anything at all or sending you entirely the wrong colour of paint for your car! They do not respond to emails nor do they return your calls. I have reported them to Trading Standards & will be interested to see what happens. DO NOT WASTE YOUR TIME & MONEY ON THIS COWBOY OPERATION
I had the same trouble as many other people re carpaintrepair.co.uk i. E. sent the wrong paint; wouldnt answer emails; only an ansafone. So I got in touch with the local Trading Standards as follows:- West Lothian Council, Environmental Health and Trading Standards, Civic Centre, Howden South Road, Livingston, West Lothian EH54 6FF Tel ******* ******* Fax ******* *******. They got hold of the company and got me a refund.
Ordered last april, wrong colour paint sent after a MONTH. Informed them, they then asked for a photo of the car and no. Plate and paint code which was all sent. Since then I have sent 6 e/mails and left several voicemails to no avail. My request for a refund has fallen on deaf ears. Take my advice DO NOT ORDER FROM THESE PEOPLE.
Ordered a touch up paint kit on 22 July 2011. As of today 5th August have still not had receipt.
I have emailed, called and left voice messages without any response. I have also written to RBSWorldPay to complain and ask that they investigate these ROGUE TRADERS. Have now got my bank on the case and written to trading standards and OFT.
If anybody is thinking of taking legal action against CarPaintRepair I suggest it be directly against Evelyn Harris rather than CarPaintRepair. That way any CCJ's will be registered against her personally.
Won't be surprised to see her featured on Watchdog and Rogue Traders before long.
Ordered some touch up paint and waited, and waited, and waited. Finally afeter 9 days it turned up the wrong colour. Emailed and foned, no reply. Dont waste your money. In the end I went to http://auto-paint.co.uk/carpaint/ Perfect colour match and great service. However if you have been burned by this or any other company get your money back. Get intouch with your bank and ask about CHARGE BACK on your debit card, Credit card may be different so contact them. It does not have to be above £100 for you to do this. You must write to the compay recorded delivery and ask that they return your payment. Give them 31 days, if no joy get the bank involved. They will get it back for you through Charge back. You are protected under law when buying of the internet under the 'Distant selling regulations'. Be informed! They have stolen your money, so get it back..
Please do not review if you areOrdered some paint and got excuse after excuse, its now 3 weeks and more bull from this horrendous company, family illness was the latest, going to contact watchdog now, AVOID THIS COMPANY LIKE THE PLAGUE - LIES, LIES, LIES affiliated or have a conflict of interest with this website.
Took two weeks to arrive and it's wrong colour. Will not answer email and phone service is an answer machine that is full so you can't get in contact. Absolutely do not use this company. They will take your money and that's it. Trading standards will be notified... DO NOT USE THIS COMPANY... YOU WILL BE SORRY... NEEDS A VISIT AND TO BE EXPOSED BY ROUTE TRADER... BBC...
Order Number: RG39RG*******why am i waiting still for my paint, all paid for but no product, if no speedy response i will go the legal route.the least you can do is to return my money.
Ordered paint 23rd January, money taken almost immediately by RBS World pay, but still no paint has arrived. Have sent an Email days ago to carpaintrepair and no response whatever.
Overview
CarPaintRepair has a rating of 1.6 stars from 108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarPaintRepair most frequently mention trading standards, wrong colour and answer phone. CarPaintRepair ranks 348th among Auto Repair sites.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members