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CheapOair has a rating of 4.3 stars from 14,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, many times, and book flights. CheapOair ranks 1st among Tickets sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
232,856 reviews
CheapOair consistently delivers exceptional service to its clients by offering a wide range of flight options, making it easy to find flights on dates that suit their needs. Their platform allows travelers to explore various schedules and pricing, ensuring flexibility and affordability for every type of traveler. This level of convenience makes planning trips both stress-free and efficient, whether for business or leisure.
I am not happy you have deducted $681 from on 21 august the money is on hold my bank cannot put it back in my visa account waiting for your acknowledge of receipt this has severely affected my travel plan please respond quickly.
I like it, great services …. 5 stars on efficiency, and helpful in everything… Thank you
Good job, they are easy to contact them keep it up
Good job, they did wonderful work so easy to contact them
Good one this is my first time flying with turkish airline
Quite good, price and facility to choose in home page,
Beyond frustrated. Web site needs a great deal, of improvement.
Good question. Not likely to choose again.
Ease of process. Turns out the process isn't easy. Disappointed
Not easy for an elder person to follow need more help
The ticket buying process was easy and fast.
Thanks again
Pierre
Very easy and good service overall, a little confused at first...!
Excellent service, very easy to use website. Will definitely book again
Think of everything. Added flight watch which is great
Had some problems online, but customer service ironed them out
So far the easiest website I've used to book flights!
Reasonable price for flight ticket and vehicle rental.
The best company in prices an package for traveling
Online experience in booking is superb and convenient.
Great service and affordable package. I will continue to shop CheapOair.
Everything looks good, works perfectly!
I can only recommend it
They offered travel times that worked for me. Good prices too!
Thanks very Good to give me this chance
In your online services
Easy to use and book trip. Quick confirmations of flight.
Keep going. Booking online, without one-on-one conversation presents a difficulty.
This is a work in progress. Air travel is an infrequent experience, and I need guidelines as to when my tickets will arrive and the procedures following that step.
As an infrequent flier, I would prefer greater assistance in making a seat selection.
Price of the flight was not made clear in my discussion with employees. Only references to "an additional charge" was made. No total until I printed the Booking Confirmation.
Customer Service was prompt at contacting me to confirm my trip and details.
Excellent services. Thanks easy for booking and familiar
Excellent attention by the person that took care of me
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
History of Fareportal
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
