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CheapOair has a rating of 4.3 stars from 14,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, many times, and book flights. CheapOair ranks 1st among Tickets sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
232,856 reviews
CheapOair consistently delivers exceptional service to its clients by offering a wide range of flight options, making it easy to find flights on dates that suit their needs. Their platform allows travelers to explore various schedules and pricing, ensuring flexibility and affordability for every type of traveler. This level of convenience makes planning trips both stress-free and efficient, whether for business or leisure.
I am not happy you have deducted $681 from on 21 august the money is on hold my bank cannot put it back in my visa account waiting for your acknowledge of receipt this has severely affected my travel plan please respond quickly.
I could not get a rental car. Your system was mediocre at best.
Efficient, fair and many options makes for a great overall experience
Reasonably user friendly system and overall easy to navigate.
Very serviceable. I will always book my ticket on cheapOair.com.
Great in general, easy to book, booked online without difficulty
My experience with CheapOair online booking was great. It is easy to use and good prices.
Easy application for air travel booking and good prices
Easy to follow directions. Clear and informative. Expeditiously done.
Very good, it was more economic and understandable than others with a lot of restrictions
Smooth transaction and confidence in navigation because of its user-friendly menu.
Easy to use. Good price for the air/hotel package.
I had trouble connecting to My Trip but otherwise it was great using this site
Easy, hassle-free booking. Excellent prices. Immediate confirmation.
I use this service several times and completely satisfied each time
Excellent. Every thing was good. I found my flight easily and booked.
Reviewing travel itinerary options and details was a fairly simple process.
Great! Love this company! Been using them for years
Great price and easy booking - love this company. Used it for years...
First time user, finding all the choices a bit confusing.
Good, hope I can know more about my baggage charge.
I never booked a flight before and they made it easy
Great site, only problem was it locking up my computer briefly a couple times. Overall, very easy and helpful site to use.
Great prices and helpful service for all the details at planned trips
Great, fast and easy online service to book business trips
Great value Easy to book will definitely be using this site again
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
History of Fareportal
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
