- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
CheapOair has a rating of 4.3 stars from 14,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, many times, and book flights. CheapOair ranks 1st among Tickets sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
232,856 reviews
CheapOair consistently delivers exceptional service to its clients by offering a wide range of flight options, making it easy to find flights on dates that suit their needs. Their platform allows travelers to explore various schedules and pricing, ensuring flexibility and affordability for every type of traveler. This level of convenience makes planning trips both stress-free and efficient, whether for business or leisure.
I am not happy you have deducted $681 from on 21 august the money is on hold my bank cannot put it back in my visa account waiting for your acknowledge of receipt this has severely affected my travel plan please respond quickly.
Nice job thanks. Was able to complete what I wanted.
It was quick and simple to book. Fast user service.
Great platform very reliable! Love the accuracy and clear info
Great and easy although sure was riddled with numerous prompts which made it slightly confusing.
Great work. Thanks. I like that everything is well organized and understandable.
It was a very smooth and clear process. No complications at all.
Being patient paid off. I was able to find a reasonable flight for my family of 6.
Easy to navigate 4stars because there are too many offers that can accidently be selected making your price increase unknowingly if you don't pay close attention.
I like because it is easy to make some choose in my trip.
Getting conflicting info on airline flights, flight changed without my approval...!
Great service and prices were fantastic! This site is my go to for airline tickets.
My booking with Cheapoair was straight forward and easy.
Totally professional mater with the support.
Very good and smooth process.
Found me the best flights combo that i couldnt find anywhere else..
Very slow. Problem receipt of emails. Wait time is longer than I thought.
I'm very satisfied with the travel agent who helped me booked my flight
All around a great experience, good deal, and high quality service!
The lady that called me is very professional and helpful. Sorry forget your name, Ma'am.
Have never had a problem booking with this site. Love how easy it is to use.
Flight information process was very fast, many choices, and easy to book trip.
Easy to navigate the website. Quick response when I clicked on search.
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
History of Fareportal
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
