CheapOairReviews 14,841

I tried to book a flight from Vancouver to Toronto on cheapoair. The website gave a result to fly from Vancouver to Toronto but also the results to fly from Vancouver to Kitchener. It did not clearly State Vancouver To Kitchner, it only had the airport codes. I booked a flight based on my search result and booked a flight to Kitchener instead. A few hours later I checked my email confirmation and noticed that I booked a flight to Kitchener and when I called in I got hung up on three times after waiting an hour. The fourth time I finally got through to someone and he put me on hold and said he was going to transfer me over to someone and hung up on me as well but when I asked for a credit. Worst customer service ever. I had to call the airline to cancel my flight and they charged me a total of $240 and credit me back the difference. When cheapo air could've done it for me without any cost because it was their fault on their website. The website is very misleading and deceiving and does not clearly state what you're booking even though your search results are different.
Worst customer service ever will not ever book on cheapo air again worst website layout.

Muy rapido, seguro y confiable, me siento muy bien atendida y tranquila de saber que viajare en una buena aerolinea

Good service. Very helpful and pleasant would use again!

I love booking with cheapoair. I always get the lowest prices.

Very professional and knowledgeable staff who were helpful and made sure I understood everything

Good experience compared to other sites which are not organized.

Good deal, good price and good time with alternative dates

Cheated by agent in seat assignment and price match.

I really like the experience, It was easy and y really like all

This is my first time to use CheapOair. It was Easy to understand and use. I plan to use it again for future trips.

Easy site to use. No issues. Great prices. I will use the site again.

Chester has been an amazing customer representative. He has helped with my booking process and was so courteous and knowledgeable.

This flight has changed and left me with 30 hours in Singapore to hang around, what am I suppose to do can't book a hotel?

I always find what is best for my family pocket. It is user friendly and when needed to speak to customer service although it may be slightly difficult to understand when they speak, they try their best and they are extremely courteous. So overall not a horrible experience,

It was good, and now you are asking me to type extra characters. Not a good sign

The worst experience every. 3 hours of chat hold to be told too bad you flight is canceled, email us. really.

You agent are doing a great job. Kept up the good work

I get cut off in the chats. I want to speak to someone.

It was easy to book this ticket. My real experience will come when my Son travel on January 18th if everything goes off without any problem than I can say it was a wonderful experience.

So far so good. Phone service is a very long wait to speak to anyone