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CheapOair

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Massachusetts
1 review
0 helpful votes
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Nice website
April 28, 2022

Good things come when you use cheapOair. MY experience is always good.

Date of experience: April 28, 2022
Saudi Arabia
1 review
0 helpful votes
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Thank you
March 30, 2022

Thank you the price was fair but choosing seats was too expensive

Date of experience: March 30, 2022
Argentina
1 review
0 helpful votes
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It's good to do business with you because the good and fast response to my requested information

Date of experience: September 4, 2023
District of Columbia
1 review
0 helpful votes
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Thanksgiving travel
October 20, 2021

Quick and easy to schedule a flight with you all. The site was very easy to navigate.

Date of experience: October 20, 2021
Florida
2 reviews
0 helpful votes
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Ok as far as I can tell
July 29, 2023

Ok as far as I can tell. No issues with the process.

Date of experience: July 29, 2023
Alaska
1 review
0 helpful votes
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First time using your site
December 13, 2021

Very user friendly and nice selections on flights and dates to leave

Date of experience: December 13, 2021
Rhode Island
1 review
0 helpful votes
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Present Experience with CheapOair
September 21, 2021
Updated review

I new to this booking and airline. Airline assistance was very helpful.

Date of experience: August 22, 2021

I new to this booking and airline
September 21, 2021
Previous review

I new to this booking and airline.

Date of experience: August 22, 2021
New Jersey
1 review
0 helpful votes
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Still waiting
February 4, 2022

Great I love it I hope to use this site again for future package deals for travel

Date of experience: February 4, 2022
Florida
1 review
0 helpful votes
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Great user friendly site
August 22, 2021
Updated review

Easy and friendly site and I always find great deals on it.

Date of experience: August 22, 2021

Easy and friendly user
August 22, 2021
Previous review

Easy and friendly user

Date of experience: August 22, 2021
Pennsylvania
1 review
0 helpful votes
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Great and easy booking experience!
September 14, 2023

Great and easy booking experience! Will be my go to booking agency.

Date of experience: September 14, 2023
Canada
1 review
0 helpful votes
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Great Agency
March 31, 2022

Nice and easy. Very uncomplicated. The software application is very user friendly

Date of experience: March 31, 2022
Florida
1 review
0 helpful votes
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Name change issue
February 10, 2020

I booked the ticket my name on the green card ( my ex last name)
And time come I got the citizenships and I had passport name update to my current husband last name
And I called the cheapoair to change the last name and I explained to the agent on the phone with them for an hour
And the first guy said call the Korean air to change the name
I called Korean air and the lady said that she can change the name but the agent have to do it with them
Then I called cheapoair back and the guys said oh no can't change the name b/c the Korean air denied to change the name
I told him I had talk to the Korean air agent and they said they can change the name but have to be the cheapoair agent b/c they the one book the ticket
And then he said ok if you said so I will contact them ( Korean air)
For 20 minutes waited he told me he will tries to send them the passport
Update and will let me know
I waited for them and they send me to fee to change the name $200 if Korean air do it
I don't have any more email
And on the date to get on board I can't go with the lady delta air called in tries to help me change my name for one hour and half
I have to go home and buy another ticket $2000
So up set I called Korean air and cheapoair at them same phone called 3 party talks and I found out that the agent of cheapoair didn't want to change my name and claimed in the Koran air
I did feel so ground to be come a citizen of United States and its made me feel like a mistake to be come a citizen.
I missed the flight and I have to flight alone instead I go on with my husband and my son
I had books the ticket on this website and been a loyal customer but if I need help with a click on there computer they can't help me
And rude my vacation plan with my family

CheapOair attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 11, 2020
South Carolina
1 review
0 helpful votes
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So far l always get the times i need and the prices!

Date of experience: August 10, 2022
Saudi Arabia
1 review
0 helpful votes
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Easy to use and a lot of flight options to choose from.

Date of experience: August 21, 2023
Louisiana
1 review
0 helpful votes
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Great prices are way up$$$$$ hope prices go back to normal soon

Date of experience: December 15, 2021
Texas
1 review
0 helpful votes
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Good overall experience so
May 4, 2023
Updated review

Good overall experience so. I got the booking i was looking for.

Date of experience: May 4, 2023

This experience was a good one overall
May 4, 2023
Previous review

This experience was a good one overall. Final analysis, I did get the ticket I was searching for.

Date of experience: May 4, 2023
Saint Lucia
1 review
0 helpful votes
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Very very good
August 11, 2022

Very very good. I really appreciate your level of professionalism and courtesy.

Date of experience: August 11, 2022
Florida
1 review
0 helpful votes
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It was very easy and I loved that it gave me a choice...
July 18, 2022
Updated review

It was very easy and I loved that it gave me a choice of flights and times.

Date of experience: July 18, 2022

It was very easy
July 18, 2022
Previous review

It was very easy

Date of experience: July 18, 2022
Zimbabwe
2 reviews
0 helpful votes
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Excellent!
December 20, 2022

Excellent! It was more like dealing with an agent face to face!

Date of experience: December 20, 2022
New York
1 review
0 helpful votes
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Changed the time of departure
July 13, 2021
Updated review

I figured out how to change my itinerary time for my trip.

Date of experience: July 13, 2021

I figured it out
August 12, 2021
Previous review

I figured it out.

Date of experience: July 13, 2021

Overview

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,779
value
3,007
shipping
2,766
returns
319
quality
3,082
This company does not typically respond to reviews

Instant Feedback

231,383 reviews
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