Thank you for your service was a good experience I would like to keep yall for more trips
After confirming my ticket price I was asked to pay an increased price by 100 without an explanation
My booking experience was not smooth and not clear with booking information
Thank you for your feedback. We regret your experience was not satisfactory. Let us know what the issue is so that we may address your concern.
Booking is easy and easy to navigate. Deals are cheaper and affordable
I got the flights at the times I wanted for a good price. Good.
I found the flights I was looking for at the times I wanted at good prices.
Easy, easy, easy, and cheap service. I always appreciate the service I get with CheapoAir
This is my second times is booking through cheap air and I would recommend my friends book a flight online through cheap air.com fast easy.
There always keep intouch where ever you are. Give you update & what to do..
Very professional and cheaper prices. I hope my flights will be safe.
It was wonderful customer service and they got me the best deal
There were too many intrusive add-ons going through the booking process.
Thank you for the feedback. We appreciate you taking the time.
Booked flight on short notice, got window seats at no extra costs, Smooth travels
Previously all were amazing, fast, and good results. I never had any complaints.
I enjoyed the prompt service & excellent ticket prices...
Easy access to booking and overall navigation throughout website
Great and fast. I have been always using this for all my flight
Overview
CheapOair has a rating of 3.4 stars from 14,949 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, book flights and many times. CheapOair ranks 3rd among Tickets sites.
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Business History
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We've reviewed your reservation and do not see any conversation with an agent or any email sent advising that the price was $100.00 more. I see the ticket cost was quoted and never increased, and you had $76.00 included in the quote for the service fee and the seat request. If you have any further questions, please reach out to the billing department of Cheapoair.com