Chess.com

I signed up for chess.com membership for my son. I have gold membership good until 2021. But my son (who is 6 years old) accidentally clicked platinum membership, now they charged $43.64 and now we have a double membership. There is no credit card needed. I looked up, they did store my credit card and set to auto-renew. When the business set to store your credit card and set to auto-renew, you really want run away from.

Very frustrating system. If you pay, then you will win...
If you pay, your time will NOT run out! So many computerized players, so many cheaters. Moreover when you try to review the profile of your opponent and finds him\her is not fair playing and have many negative comments, then you choose not to start playing, you will be punished as if you lost the game and of course lower your rating. Thanks anyway but your policy is very annoying!

The ios app doesn't even have the report bottom and when you play through the web app and report cheaters, you will never get any response. The game says abort with no penalty but when you do you lose score. People use abusive language and the timer is not synced. I wish there was a way not to give them a single star.

Look this is the best online site but sometimes the administrators score against you to support paying customers. How? Well they freeze the clock and you can only get out of screen by forfeitiing the game and starting a newe game with a loss of points. On other occasions when you have clearly defeated your opponent they give the warning sound for you to move then you do so BUT they declare the opponent the winner... more points loss. Then they will give you low ranking opponents so you score only few points. Other times they constantly interrupt play and time ticks away... by time screen reappaers they declare you have LOST the game. When they behave fairly with the game PLAYERS experience the best and fairest play ever. A GREAT site generally.

Chess.com has players from Syria, Iran and RUSSIA. They do not discriminate. This works great as long as we are all at peace and the site is NOT being used for other purposes like how to hurt others.
The FIDE has moved to another country after Russians invaded the Ukraine killing babies and here they are playing chess and drinking vodka on OUR Western Site. Chess.com Owners should be ashamed of themselves for harboring terrorists and terrorist states.
They should be but people they are not!/
This is a very immature place and a dangerous one for the free world. Fun chess but very very poor western support against terrorists and creeps like Putin the murderer.

I came to chess.com on 2018, I played on there for two years. Chess.com is a chess website that allows you to play for free. I discovered that chess.com does a lot, and I mean a LOT to force you into premium. Half of the things you get on premium are pretty straight forward with everyone. There are other things that are more hidden. For instance, when I played on chess.com, it fixed me to a system of points where, if you play a lot, the points you gain/lose are decreased. This sounds very unfair to some people who only get 3-4 points after winning a match. Also, chess.com is very slow and laggy, this makes it impossible to play chess quickly. Staff are very rude and impolite at times and they take forever to respond. They are friendly on email, but take that issue to chat and they become hostile.

Horrible.

Chess.com will ban users for no reason and their appeal process is heavily stacked against the user creating an unfair system. The admins on the site suffer from some power trip and ban many users for no reason. Avoid like the plague!

Time keeping is total bull$#*!, seconds are added at the end if games, piece if $#*! site. Fuken frustrating when eg 20sec is in hand and opponents flunctate back when they only have 3 seconds left... $#*!s

User experience:
- Many times, the lag is the cause of you are losing games, specially in rapid games.
- Live support is very bad, the do not know how to respond to your questions. Additionally, if you are a free member, you can make only one question every 60 seconds.
- Transmission of tournaments is poorly made by people that do anything except relay the games.
- Very abusive admins that will kick and ban people for something as small as disagreeing with them. The reviewer called James H. was right.

Ads on the site:
- If you buy a membership other than diamond, you get ads anyway.
- The ads they show are about malware. Do not click on them.
- The ads may crash your browser.
- I blocked the ads and the site showed me static ads telling me to unblock the original ads!

I am a subscribed user of www.chess.com and through this site I met TeeSpring, and I acquired some products, all good, only that I had a problem with my size of the products, and I felt obfuscated, but I communicated my problem and if I could help in some way. The truth that they solved everything to me without some additional cost for me. I recommend them for their seriousness and integrity and be coached in the client.

The general idea of the platform is excellent, lots of tournements, modes of game and grops, but full of cheaters, bad staff who never pay attention to your complains, the matchmaking is one of the worst that i ever used.

There are better sites

This website is rigged, the timing is fixed for members to win, if your opponent is losing they had time, i even record the games sometimes just to study the moves and all you see time is being fixed, i just play for the fun of it lose or win, chesscube is way better than chess.com, my username is spellmyname

It took me 20 minutes to log in because it said there was a error and I needed to refresh the page. Afterwards it told me to wait 10 minutes because I had too many log in attempts. I just wanted to play chess with my daddy uwuwuwuwuuwu I am negative 5 years old. Anyways wuv u mommy

Chess.com is provide the Game for all the person for making their thinking ability. The chess in one of the game for creating the thinking capacity. It is one of the beautiful game. The game should be possible in the chess.com. I have more time to playing that game with my sister. I have so happy to share my experiance to you

Chess.com is scam and full of cheater... you can find cheater on every game...

One game I played with one user with rating 1270. How come he play without blunder, without mistake for 42 move... this is un-realistic... and chess.com are promoting him... bcz he is premium user...

I took the 1 month trial.
As part of this deal I need to "pay" 50$ for a yearly membership, and they promise that they pay it back if you decide you're not interested within the first month. "trial".

I'm trying to cancel this membership and getting my money back, tjough they have no costumer service online, neither a phone number and noone is answering the messages I send.

This is an absolute lie, nerve wrecking. They put so much effort in looking like a legit business, though what they do with the monthly trial is nothing but - STEALING PEOPLE'S MONEY.

chess.com stills has cheaters in ther mist not only does chess.com have cheaters but chess.com they them selfs have become cheaters by interfering in the games by changing the time of the game with out you knowing about it. This could be couse i never payed for a membership if you dont pay for a membership they will do all they can too get you out. I have done reviews on chess.com in the past and they are not happy about that. They have been sued over this in the past you are supose too be able too play for free but if you play long enough they will start too run you out of town sort of speak i dont give chess.com any stars couse they dont deserve it after all these years they are the same now as they were then some things never change rod kalman

Do your self a favor and stay far away from thise scamers, the negative reviews here are honest ones. Lichess and chess24 are the same. If you can not play chess over the board then do not waste your time supporting this scamers.

I've seen plenty in the forums and could provide much explicit evidence as saved in text files. Reported numerous times to ic3 since it's so bad there.

Bans me for allegedly cheating with no evidence. Full of overrated weak players, got 2200 live blitz on that site while only 1900 in lichess.

The ratings on this site says everything LOL.

The site is absolutely full of cheats who are never punished. If they pay any money at all for lessons or membership they literally have a license to do what they want.

It's great until your about to checkmate & it drops you. Even with good internet! I've lost countless games due to this "glitch" I've complained but so far... NOTHING! Could it be their server?

When I played a blitz tournament on chess.com, I made a move and then my opponent somehow pulled a queen out of nowhere and checkmated me. He must have found someway to hack into the software and do this. If there was a coach present and saw what happened my opponent would have received a huge penalty for cheating. Atleast I play by the rules. After that game, I played in an online tournament, and in the middle of the game, I wanted to offer a draw. Well, the draw button was missing. Then I clicked out of the game and logged back in and there it was the draw and resign button. There must be a glitch in the website. I want to know how one of my opponents literally pulled a queen out of his $#*! and check mated me. I will delete my account on chess.com, and never go back on the website again. I will not be cheated on by the website.