Chess.com

These guys closed my account for NO REASON. I played advanced bullet chess for a few weeks and all of a sudden i cant login anymore. Banned with no questions asked!
And I couldnt even appeal my case.
Sorry guys you lose a great player.

I was a paying member for 2 years then I stopped when I realized that my game is not getting any better. Not necessarily the chess.com fault I agree, but when I went back to play as a non-member the 3 minutes and the 5 minutes games the system would freeze my pieces and take away my ability to move my pieces in the last minute or saw and always when I was winning! I remembered the same thing used to happen to my non-member opponents in the past, they would be winning and stop playing with only 1 minute to go when they were winning! What a shame. The 4th time this happened to me I promised myself not to ever play chess on this website and probably never online. They made me hate online chess. Will always recommend against this website.

The company accuses members of violating their fair play rules and closes their accounts, but they do not provide you with any evidence. How can you in the real world accuse someone of wrongdoing without providing evidence? This is ridiculous. My son is a chess candidate master with a USCF rating of over 2100. I looked into his eyes and knew that he would not cheat in his games. There is just no reason or any motivation for doing that, yet his account was closed twice. There are much better and free chess-playing websites sites like chesstempo.com or lichess.org. I would recommend any serious chess players avoid chess.com

That site is great for a "quick" game of chess, but the chat is also full of spammers, non-sensical users (as in users that do not play chess and just try to hit on people, or attention seekers), and they also still refuse to add checkers, and most users keep doing that elitism that "chess is better", despite both being different. There are at least some chess variation, such as 4-player chess, which was added way too late to be relevant. TL; DR: Good for playing, terrible community, and service. Also the UI glitches a lot.

Hello Sitejabber,

I recently discovered this webpage and to be honest I believe it is a scam. I seemingly can not win! The game cheats and uses sneaky tactics to predict your move. It is impossible and I hate seeing young gamers and epic pranksters getting ripped off.

DO NOT PLAY!

Chess.com has an agreement with several of their "top"-members to support them by any means. Chess.com gives away your personal and of course payment details... yes... to those people who are "committed" to expose cheats. They do not even stop their support when a "top" member illegally downloads copyright photos, then distributes them in chess.com and his own blogs. THEN he accuses his victims of distributing fake photos which he actually placed there. A court case against this "top" member and chess.com has been filed.
Ernst-Ludwig Gilgasmah, author of
"Zeman's Last Game" to be released in January 2015

Totally non responsive customer service. No phone number or human to speak to and no response from chat with customer service or written questions.
I think the only way to keep them from renewing your membership is to cancel the credit card you used.

Just.com struggles with its IT. It always forgets my profile. Even when I turn off the app and open it back up, it still has forgotten my profile. I have gone so far as to delete the app, then reinstall the app only for to ask me to create a new profile not remembering my old one only after months go by or weeks go by will it reconfigure and remember who I am total waste of time

In real life I am a 1600 UCCF rated player and I am very good at tactics. Per my coach's advice I signed up chess.com, paid for the expensive membership, and promptly reached 2400 TT rating after like 200 puzzles. I then started playing 15+10 and 10 games. Took me a while to get used to online 2D play, but I was making progress. As everyone knows the first couple of games you win give you massive points. Long story short, after reaching 1700 on rapid, I got BANNED for fair play! I am incensed as my games were TERRIBLE, with accuracies in the 70 to low 80s -- I analyze each game after I play, and I only won because of tactical blunders of opponents (I said my tactics and endgame were way above my openings). The worst is that I am about to start an online tournament for a club I joined. Now my name is completely tarnished by chess.com. I have heard that chess.com has started doing this to new users whose ratings climb too fast. What a scam!

They will accuse of cheating if you have more than one player in your family play at the same time. I have three players in my family who play chess and because chess.com collects your ip address and set cookies on your computers, they assume that your activity consitute cheating. Also, they will ban you at will if you speak up and voice your opinion in a respectful away. They want you to be followers and not shake the boat. Awful company.

I was a diamond member. They cancelled my password and did not send me an email to change it. Called the customer service number and got no response. Now they cancelled my username and I have no recourse

Well in chess.com my opponent was a time cheat, I played bullet and my opponents time went slowly, while my time went at the speed of light. Also one player forced a draw when they were losing, it was the same move again and again.

Great place to play and it's free. If you want to run your own tourneys, look at stats, you have to pay for that. But there's three membership offers which are all cheap. Great site and for me the best in the world for online chess.

Site advertises they match ppl skill. UNTRUE. I was matched with 225+ plyers over my pts. UNFAIR play

The live interface is very poor. Connection issues are regular, which are completely unrelated to internet. There is no means to abort or pause games due to poor connection either causing unwarranted losses to accumulate.

I signed up for a two week trial of premium membership and was charged for a year after I forgot to cancel and now they wont respond to any of my support emails that I have sent them from over 4 days ago when they said I should get a response within 24 hours

A good website it is! Here you can play online.
You can have opponent or playmate outside/other countries.
You can also invite your friends.

If you are a chess player who loves to play online. Just log on here. Have fun!

I am loving chess.com. There is great lessons and the interface is easy to use. I sent a query and they responded quickly and were very understanding, managing to solve the issue. I highly recommend Chess.com

The main drawback of this site is the complete lack of ability to handle lag. The result is that games are regularly lost simply because of a slow connection. Individuals on the site will continue clearly drawn or lost games in the hope that lag will affect their opponent. The fact that the site has not managed to program a time stamp on moves is a testament to the fact that they simply do not care about chess.

The main drawback of this site is the complete lack of ability to handle lag. The result is that games are regularly lost simply because of a slow connection. Individuals on the site will continue clearly drawn or lost games in the hope that lag will affect their opponent. The fact that the site has not managed to program a time stamp on moves is a testament to the fact that they simply do not care about chess.

I like playing chess, and I like playing online. The site does not allow for moves at very convenient times. The computer is meant to beat you, no matter what you play or at what difficulty. I played at difficulty 1, and you would think that it would be easy, right? No. I have a rating of 1600, and I lost consistently. Out of 7 plays, I won 1. I do not recommend this site simply because it does not teach you anything, it just puts you in defense where you cannot do anything.

I remember my match that I have 2 mins and my opponent have 1 min left i was happy cause I know i will win but then two moves later my time was 30 seconds and my opponents time was 1 min still stupid! I was soo angry be fair chess.com I thought you have a fair policy which is useless! F****

I have been on Chess.com for over 10 years. Just recently, I got a well paying job and decided to upgrade to Diamond membership. A day later, my account was closed for 'Fair Play' and money was not refunded. I suspect that it was because I had beaten an NM a week before, but my OTB is 2035 and beating NMs or CMs is not out of the norm for me.

Btw, I have years old accounts on both Lichess and Playchess which have never been banned or accused of cheating.