Clubfurniture

Prior to my order of a leather recliner I asked a couple product related questions which were answered very quickly. I decided
On the Bronson leather recliner due to a positive review from a big, tall guy. My husband and son are also big and tall. The recliner was delivered one week ago and is everything I expected it to be. Very well made and price is great. The quality of leather is excellent. I will now order another on to sit next this recliner. I have other leather furniture from PB and this piece is equal in quality but 3/4 the price and no shipping charges. I wish I had known about them earlier!

I am very thankful I discovered Club Furniture. I have had an outstanding working relationship with them and I have been very pleased with their products.
I have ordered a handsome leather tufted footstool, 2 chairs, and a love seat. Their customer service has been outstanding in sending samples, making suggestions, and treating me as a valued customer, even though I am at a distance. I had been reluctant about ordering furniture without visiting a store, but I find I receive the superior personal service I thought I might sacrifice ordering online.

I was looking for a pull out couch- mid century modern that didn't look like a pull out sofa. I didn't want one of those sofas that just lay back either, i wanted a LEGIT pull out sofa. I looked everywhere and i found one i liked but was discontinued and then i found this one online. I was a little nervous to buy something site unseen, but the price was great and the swatches that came in were great colors so we went with it. So very glad I did. The couch came in sooner than expected, looks lovely and the pull out mattress is genuinely comfortable. If I could load an image, I would show you how great it looks!

I looked and looked for the exact piece I found on Club Furniture website. To be able to choose my own fabric color was a bonus! The piece arrived a week sooner than I had calculated which was wonderful also. The delivery team was curteous and professional. The piece I ordered seems solid and very nice quality. The price I paid was higher than anything I would have purchased from a local store, but the upside is that I was able to choose the exact color I had hoped for, which made it worth every penny. I will look to Club Furniture in the future for sure! Very happy I made the leap of faith to order custom furniture online...very good experience.

Really liked club furniture; however, the delivery company they use is AWFUL. They called and left a message they would be a day late for delivery a few days before the scheduled delivery. I was not available on the new delivery date, so called back to advise. I called 4 times and couldn't get anyone on the phone, so I left 4 messages. No one called me back. Finally I had to call club furniture to see if they could get in touch with them. Thankfully they were able to and confirmed that the delivery was still coming on the day I advised (4 TIMES) I could not be home. I then had to scramble to get someone to be at my apartment for me. I just don't understand how the delivery company can run a business like that - it's not only inconvenient, but it's rude and disrespectful. Will not order from club furniture again if they continue to use that company.

This was my second experience buying furniture online. The first purchase from another manufacturer was returned because of a tare in the leather and shoddy seams. So my order from Club Furniture was made with much more scrutiny, researching the company's history and customer satisfaction. The quality of the materials used was important, but more so, that American workers made my furniture.

The web site provided detailed information and was easy to navigate. I received a confirmation call from a company representative in order to confirm my choices and to describe the series of steps up to delivery.

Delivery went smoothly. The deliver personnel were efficient and respectful.

I am very satisfied with the entire process and quality of my purchase.

LOVE this COMPANY!
I really do love this company and furniture, but... I a very unhappy with my Margot sofa. I purchased once about a year ago which I LOVE! This one however, I truly HATE. The fabric is shiny and feels like polyester rather than the soft cotton cobblecloth of by other sofa. The color is also off. In addition, the cushions appear over stuffed and stiff. I would like to return it and start over with a different fabric. I may add a section, as well.
I called this weekend, but I see you are only open on weekdays. I will try to call tomorrow, or feel free to call me at XXX-XXX-XXXX.
Thank you~
Rene\' L

The only problem that occurred was with the delivery. The initial date and time was cancelled a couple hours before the scheduled time. The delivery was rescheduled between 10:00 a.m.- 12:00 p.m. the following day. I waited until 1:30 p.m. but the couch was still not delivered.
I had an appointment and could not wait any longer. The couch was rescheduled two or three weeks later.
I love the slip covered couch! Luckily, I didn't need it sooner.

The process of ordering our Club Furniture couch went smoothly, and we are very satisfied with the product received! The swatch of fabric we picked out for our covering matched the resulting couch's color exactly, and the couch is very very comfortable, and looks great in our living room! We didn't think we would use the complimentary pillows, but they are also very comfortable, and so we are happy they were included in the order.

All in all, we are very happy with our Club Furniture shopping experience, and look forward to many years enjoying our excellent couch!