I was very pleased with the whole buying process. It was easy. Receiving swatches and then the call to confirm my fabric and color choices was perfect! My beautiful sofa arrived sooner than I thought it would and was perfect!
Took over 4 weeks from the time it went to d&d delivery (and 2 phone calls to d&d) to get the furniture which made the overall delivery over two 1/2 months-seems rather a lengthy time -am satisfied with the furniture
This is my first time ordering anything from this company, as well as ordering any big furniture online. Sofa is well made and very comfortable. I am pleasantly surprised by the quality and the company as a whole.
I love my Christine slipcovered sleeper sofa. It is GORGEOUS! Before ordering I had questions about fabrics, sofa design, and various upgrades. Customer Service answered every question completely and everyone was helpful and caring. When the sofa was delivered it was even more beautiful than I had imagined. Also, the delivery company that they use is the best. I was having the sofa delivered to a different address in a different state than my home, and they worked around my schedule and coordinated the delivery so that it was convenient for me to be there. I highly recommend Club Furniture, both their products and their service.
Great quality excellent customer servicedelivery staff very professional only slight dissatisfaction with the time it takes to get the order from start to delivery but you're told that from the beginning
The quality of the cushions was not as good as expected. Also, some of the workmanship was not as nice as I had hoped. The sofa looks nice but on closer inspection there are quality issues that would have been noticed had an example been in a showroom.
I ordered the Kirsten Apartment sofa over the summer then needed to place my order on hold. The one that I want is the Arianna apartment style sofa. Please delete the Kirsten sofa order out of your system. Thanks!
I bought the Carly chaise sectional and I love it. The quality is great and the price for it was really a bargain. I had questions before I bought it and everyone I talked to there was just so helpful and nice. I would recommend their furniture to anyone.
This was the best shopping experience! Sample fabrics came quickly, the sofa was ready ahead of schedule, and delivery was easily adapted to my schedule. The guys were prompt, called ahead, and were courteous and friendly!
This was my second sofa from club furniture and it went smoothly from start to finish. I am thrilled with the fabric and the construction. I will always go to Club Furniture for my upholstered furniture.
Delivery was terrible. I was given a time and date, then was told my chair didn't make it on the truck and would be rescheduled. I was given a new time and day on Saturday and they didn't show up or call. On Sunday I called and was told they called my work number and didn't have my home number. They told me they would be there in a couple hours. They showed up eight hours later at 11:45 Sunday night.
Shopping was easy; the fabric samples kept me from ordering a color I would not have liked; and delivery was convenient. Of course I wanted it the next day but the wait was reasonable and "the next day" wasn't. I have not yet slept in the sleeper chair yet but it is a good place to relax and read or visit with a friend.
I am very happy with the quality and look of my new sofa. I was a little apprehensive buying a couch that I could not see in person, but I am happy I did. My sofa is stylish and comfortable. The customer service I received was excellent, and the delivery service was professional and courteous. Overall an excellent experience.
This company is the absolute best! This is the third time I ordered
Furniture from Club Furniture. The quality of the items was only surpassed by the courteous customer service. I tell people about this wonderful company all the time. Thanks!
We love the new recliner. The quality is obvious and our hope is that it is a piece of furniture that will be in our home for decades to come. From support in ordering to delivery, everything was professional. Great product and service.
Club Furniture is without question the finest furniture company in all aspects of product, quality, workmanship, materials, price and delvery.
Customer service the best in the industry.
We have ordered three sofas from Club, the product quality and service is consistent, Best in Class.
This is a company that the owners will take your call. Name one other company that would be true?
Keep up the great work Club, you raise the bar for all the rest.
We recently replaced a Parker leather recliner that was purchased in 2004 along with the leather Parker sofa and loveseat. 12 years later the sofa and love seat still look new but due to my husband spending many hours/day in the recliner it was time for a new one. Both experiences with Club Furniture were great! The customer service as well as the product quality is unsurpassed. The staff was extremely helpful, courteous and kept me well informed on the status of my order. The delivery staff was professional and courteous as well and delivery time was prompt within the scheduled window. We could not be more pleased with our purchase/experience with Club Furniture.
Customer Service and website ordering was excellent. Delivery was fast and courteous. Sofa was better than imagined, my only issue is that I think the legs on the couch are a bit small (even the apt. Size sofa) and a 3rd leg in the center would make the sofa a but sturdier.
Answer: Fair still given me the run around. I have given Up on a refund
Answer: We just received our first Club Furniture order. Order process was seamless. Our leather sofa is stunning and well-made. 100% top grain leather, no bonded-leather nor color-match vinyl. Frame, cushions and construction are excellent. For half the price of anything comparable from a local retailer. Hustle? Definitely not.
Clubfurniture has a rating of 4.9 stars from 702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention and customer service. Clubfurniture ranks 685th among Furniture sites.