We were very happy with our experience and our new sofa! Great selection of colors, swatches came very quickly, friendly customer service, and an elegant (but family friendly) couch.
The sofa sleeper we ordered was just what we wanted! Service was professional and delivery was on time and in great condition. It
Doesn't get any better than that!
Beautiful sofas! Great workmanship and attention to detail. Exactly what I was looking for. Timing for custom build and delivery was well under industry average. Would recommend to others.
The sofa is exactly what I have been looking for, I couldn't be happier! Having fabric samples (more than just a few) was very helpful. I contacted customer service several times with various questions because I was nervous about spending a lot of money on a "mail order" sofa. They were always kind and helpful and totally put my mind at ease. My original fabric choices were no longer available and I had to choose from a new set of samples, I eventually chose a Cryptonite fabric, and haven't had to test it's durability or stain resistance yet, but hopefully it lives up to the promises because that fabric is the most expensive offered, which is why I dropped one star. I would have preferred my original fabric choice which was not Cryptonite and was several hundred dollars less money. Time will tell on that. Overall though the fabric is a nice compromise. The sofa is very comfortable - the cushions are not stiff as they indicated they might be at first. The center cushion seems to be filled a little more than those on the ends but it's not noticeable to look at. I'm sitting on the center cushion almost exclusively to try and soften it up a bit. It's a nice piece of furniture, looks to be very well made and I appreciate that it is made right here in the USA. Delivery was a breeze, the guys did a fine job bringing it in and setting it up.They took all the trash with them when they left. Overall a very good experience from start to finish. Thank you!
If it weren't for an ice storm you had back east, my chair would have arrived earlier, but it was no problem. We are thrilled with the quality of the chair! Thank you!
My experience from the initial process in choosing from website, speaking with customer service, until delivery was awesome! I am so happy with my sofa
I had a great shopping experience with a knowledgeable sales person on the phone. The order came in a timely fashion and fits perfectly in the space. We love our new couch!
We have been a customer of club furniture since 2004 and would not buy leather furniture anywhere else: Highest quality, Best prices and Unbeatable service.
My shopping experience with Club Furniture exceeded my expectations. From my first order to the delivery everything went smoothly and I am very happy with my sofa bed.
From the time of ordering with Darrin King and requesting fabric swatches to the delivery men, everyone was professional, helpful and kind. I am extremely happy with my Isadore Designer Style Tufted Back Fabric Queen Sleeper Sofa.
I ordered a recliner. It is beautiful! Very well made! It also came much earlier than expected! I wouldn't hesitate to order again from Club Furniture!
Easy to place order. I received my swatches in a timely manner. I was disappointed they didn't have 2 of the swatches I picked, but they substituted with a better fabric.
Wonderful. The Charleston "Grand Scale" sofa, chair, and ottoman set exceeded expectations, and saved us a ton of money over a furniture store for a similar set.
The chair was delivered between 10:30 & 10:45 PM. They brought in a chair that was not wrapped. It was not a recliner. Our chair was on the truck and still wrapped and in perfect condition. It was after 11 when they left. The driver told Kendall to sign the paper work. He said he had driven down from NY and was tired. No white gloved service here.
The chair was supposed to be delivered between 4 and 8:30 on that date. The driver called after 9 and said he was in VA on Rt 301 coming from Maryland and would be here about 10:30. Ken told them to deliver the chair. We had to leave early Thursday morning and so he said to bring it on. The were also driving a semi and were told delivery was to be in a box truck. Consequently they had to park in the street and carry the chair down the 100' drive. There are no street lights. Houses are not close to each other and the area is fully wooded and dark. Also, the roads into the area are narrow and winding and use prohibited for large trucks unless delivering. Which they were. Not the best time to bring in a big truck. I see no need to will order again. This not the first time we've had delivery problems and the "white gloved delivery" sold us on ordering.
I ordered a 5' storage, leather covered ottoman. I was sent swatches first to select the color accurately. It took a while to get it, but I am very happy with the quality of the ottoman.
This is the second time we have ordered from Clubfurniture.com and were equally pleased. The customer service as well as the product were both superb.
I'm disappointed with the Velcro that attaches the back cushions to the sofa. Makes too much noise w/every move. So wish they were permanently attached to the sofa.
Excellent and top quality products...very well made. Excellent customer service and delivery made in timely, professional and courteous manner. Thank you... will definitely recommend you to others.
I shopped for a year, at all the regular stores and on line and couldn't find anything, until I came to Club Furniture on the recommendation of a friend. I LOVE my new sofa, chair and ottoman. The order process was easy and Club Furniture had great communication from the order, to the leather samples and selection, right through the delivery. My furniture is comfortable, High Quality and while not inexpensive, great VALUE FOR MONEY and I know it will stand the test of time, even with the heavy use of 4 kids and dogs on the furniture!
I purchased a leather love seat first I was very happy with the quality of the leather. I just bought a leather chair that is both beautiful and comfortable.
Answer: Fair still given me the run around. I have given Up on a refund
Answer: We just received our first Club Furniture order. Order process was seamless. Our leather sofa is stunning and well-made. 100% top grain leather, no bonded-leather nor color-match vinyl. Frame, cushions and construction are excellent. For half the price of anything comparable from a local retailer. Hustle? Definitely not.
Clubfurniture has a rating of 4.9 stars from 702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention and customer service. Clubfurniture ranks 685th among Furniture sites.