Clubfurniture

The entire ordering process was very clear. I liked the fact that you could secure your order on hold to take advantage of sale prices while they sent you fabric samples. Then, after deciding on the final fabric, they send a swatch from the actual cut of fabric that they were going to use to cover your furniture. It gave me piece of mind. I was notified fairly quickly that the furniture had been made and was passed off to the shipper, but it took several more weeks for actual delivery. This was all disclosed upfront very clearly and was not a surprise, but I'm hoping in the future the company can find ways to cut off some of that time. Overall, I was completely satisfied with the process and the furniture and would definitely consider Club Furniture again in the future.

Easy order process, Friendly staff, and a good quality product - I truly love my sofa set and believe it will be around for years to come.

My only issue stems from the delivery service I received. I paid extra for the white glove delivery and I was very explicit about what I needed for delivery of my items. The delivery company was late, I had to be rescheduled which caused various issues. I was supposed to be on the front end of the delivery schedule to avoid late delivery the next time. Still arrived late. Again creating major problems. The drivers who unpacked didn't care and then went so far as to leave small light finger spots on the white fabric. Not cool

Ordering furniture site unseen may seem like a big risk, but I think it's really important to consider the quality of components, fabric and workmanship no matter what your budget. After visiting a few stores, we realized that we could find better quality, better selection and better service by working with Club Furniture online. The loveseat we ordered was perfect and every detail was exactly as expected. We live in a 100+-year-old house with a few flights of steps to reach our door, but the delivery people were able to make it all look easy and also were very courteous when scheduling delivery. Congratulations on running a good business serving the craftspeople, delivery men, all other who earn a living working for Club Furniture and the customer! It's a win-win and something to be very proud of in this day and age. Thank you.

Salesperson Darrin was very helpful when I called with a few questions regarding leathers and dimensions. He also thoroughly described the ordering process, so there were no surprises.

The couch is exactly what we were looking for. There's plenty of width for my wife and I to lie next to each other, and we don't have to curl up into the fetal position anymore as there's ample length. The cushions are just the right firmness to support without that sinking feeling, and this is the best leather finish I have ever seen on furniture.

Finally a couch my whole family can enjoy!

I ordered swatch samples which arrived with a $50 gift card. The wording indicates the $50 is valid in conjunction with other offers. Yet, when I entered the savings code, the current March Madness discounts disappeared and only the $50 remained. The total $$ of my order was increased. I had to re-select the order and left off the $50 savings code. A small detail, but a problem non the less. I am looking forward to receiving all available swatches for the chairs. I am anticipating that this will be a positive experience! Thanks!

We bought two leather sectionals from Club Furniture online and eight weeks later, they were delivered by two courteous men who placed the large sofas in our living area for us. They are exactly what we expected and seem to be nicely made with high quality leather. We were ready to buy a sectional from Room & Board, but took the chance of buying these sofas sight unseen for almost half the price. It hasn't even been two months yet since we've had them but so far we are happy with them.

We absolutely love our custom leather couches and ottomans the quality, size, and comfort is fantastic. It took longer to get than i first expected, the Covid 19 delays. Once i reached out to the company they did their best to remedy the delay. Would i recommend Club Furniture? That's a big 'YES' to anyone. I'm considering buying another one. And I'm telling all my friends about this company. Also the delivery team was so professional and seamless.

I could not be more pleased with my purchase of a leather chair from Club Furniture. It certainly was a gamble spending that much money on a chair that I had never seen or sat in - even though I knew you promised free returns if not satisfied. I can't describe how relieved I was when it arrived and we unwrapped it. What a beautiful, high quality built chair! I am looking at it right now and it looks even better than the photographs on your website. I wanted a small leather recliner and everywhere I went all I could find were huge and not particularly high quality chairs. Thanks for making such beautiful furniture in the USA.