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Cotosen

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California
1 review
0 helpful votes
Follow lisa l.
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I love the 2 shirts and shoulder bag I ordered, they are high quality and great design, it only took about 2-3 weeks to get to Pennsylvania, not bad considering they came from abroad. I will order again and recommend. I don't usually write reviews, but when the negative reviews were not true for me, i wanted to acknowledge that.

Date of experience: January 5, 2023
Arizona
1 review
0 helpful votes
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These belts are durable! Great material from the belt itself to the metal belt buckle. Easily holster a knife/gun without a problem. Easily adjustable for waist size and really true to size when ordering. Fastenings are strong and hold well, no worries of it coming undone. Highly recommend purchasing!

Date of experience: March 23, 2023
Illinois
1 review
0 helpful votes
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I read somewhere this belt was very easy on the fingers to open, close and adjust the belt length, a very important issue to arthritis sufferers, i replaced my military belts with these and they do work just great for me. I have standard belly pack, heavy knife and a camera case on one, for day trips, i like it.

Date of experience: March 15, 2023
GB
1 review
0 helpful votes
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I bought these for a trip with cobble stone streets. I have been using them and breaking them in the last 3 times I went out for a walk approximately 3-4 miles each time. Really comfortable and no adjustment needed. They are light and well made. Arch support is great and the soles are really comfortable. I will be wearing these shoes to walk from now on.

Date of experience: January 17, 2023
Colorado
2 reviews
35 helpful votes
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Total SCAM!
February 28, 2022

Do not buy from Cotesen! I bought a $32 shirt. It came, terrible quality, and the sleeves were about 5 inches too short. Their website says they do full returns, but don't believe them! After 5 email exchanges where they just offered me a "discount on my next order", they finally gave me a mailing address to mail back my shirt. It was in CHINA and would cost me $132! This, when they actually shipped me the shirt from New York. They are liars and thieves. Total Scam! You can't return and you can't even talk to anyone. STAY AWAY FROM COTESEN

Date of experience: February 28, 2022
Massachusetts
1 review
2 helpful votes
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One Star vs Five Star
December 23, 2022

Have you noticed all the reviews are either one star or five star. They clearly pay people to write the five star reviews to keep the site open. The one star reviews are actual customers. I got burned as well. Product looked nothing like the photo, uneven color, poor quality, body was too big, sleeves too short and that's only part of it. I'm pretty sure I could have made a better one on my first try.

Date of experience: December 23, 2022
Hawaii
1 review
0 helpful votes
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They look great!
March 26, 2023

Bought these shorts for my husband. They look great, are super comfortable, and have lots of pockets for him to store his wallet, glasses,phone, etc. And they look really good too for going out, or just casual. Will definitely buy him more.

Date of experience: March 26, 2023
Utah
1 review
2 helpful votes
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After three weeks of waiting for items, pants arrived with a broken main button. The button was made from very inexpensive materials and didn't even survive shipping. Attempted to return but after waiting several days for customer service response was told I would have to pay for shipping back, and there was no refund of shipping expenses for the original shipment. I agreed to a partial refund, if I didn't return the item. A month later, and several follow up emails, still no partial refund. I would avoid buying from Cotosen.

Date of experience: January 22, 2024

Ordered a pair of pants and a sweater. Paid just over $100 for both clothing items. The order took longer than expected and ended up emailing more than once to check on the status of the order. When I finally received the pants and sweater, the buttons on the pants were cheap and the main button was broken off. The sweater did not have any material tag and the material made my eyes water and was extremely itchy, not able to wear either item. I sent pictures of the defective pants and was promised a partial refund but after more than two weeks of waiting, never received. I will not purchase from this company ever again. Disappointed.

Date of experience: January 8, 2024
Pennsylvania
2 reviews
1 helpful vote
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Never again!
December 11, 2023

The site has great pictures of products, but that's it. Check out the picture of the actual piece of clothing.Impossible to return; to bad to keep. Can't believe I waited 3 weeks for this gem. Zero stars!

Date of experience: December 11, 2023
New York
1 review
2 helpful votes
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If I could I would give them 0 stars
December 28, 2022

This is a scam business, I ordered a hoody from them the picture showed a vintage hoody with elbow pads and leather looking shel. The elbow pads are just a circle of different color of the same material painted on. The size is way too small with very long arms, so if you are 6 feet tall and weigh 120 lbs you can probably fit in them if you didn't mind the horrible look. Save your money. I am in the process of requesting a refund because i used PayPal, we will see. Update: The seller offered a refund if I ship the item back at my expense. I contacted PayPal and filed a complaint with them in less than a day PayPal refunded my money. Two lessons learned first don't do business with a vendor you don't know without doing due diligence, second use PayPal.

Date of experience: December 28, 2022
Tennessee
1 review
7 helpful votes
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Warning
February 12, 2022

I ordered a jacket in XXL. The jacket I finally received seems to be of good quality but it is size L. I contacted them with a form on their website and after 4 days of no response, I used email. 1 day later I received a reply asking me to send them a photo of the size tag. I sent that the same day. 2 days later they send me an email wanting me to send them the tag. Horrible customer service. I strongly advise against buying anything from them. I wish I read these reviews BEFORE I purchased.

Date of experience: February 12, 2022
Australia
1 review
42 helpful votes
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Got stung by these guys $167USD
October 3, 2022

There pictures on there site look good, but they are far from that, and there adds kept popping up so i got stung, cheaply made and quality is terrible I have pics of everything and I will show you what I am talking about. I recommend you do not purchase a thing from them as I am currently back and fourth trying to get my money back, It has been more than frustrating, this site really needs to be shutdown due to their false and misleading advertising, and photoshoped pictures.

Date of experience: October 3, 2022
GB
1 review
0 helpful votes
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If your have your heat set low in your home to save cost on the heating bill this will keep you nice and cozy warm. Not real heavy weight so its very comfortable to wear it feels like a nice warm hug. Very happy with the decision to get this item.

Date of experience: January 14, 2023
Netherlands
1 review
0 helpful votes
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I really like these shirts, I listened to what the other reviews said and ordered one sizes up and they fit me perfectly. I purchased 2 in different colors and they look great, I'm pleased with this purchase.

Date of experience: March 3, 2023
Georgia
1 review
0 helpful votes
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I got 3 of these in different colors for a trip to southeast Asia and they worked great. The linen was comfortable in the tropical heat, and dries quick. I like the long sleeves that can be buttoned up, which adds to the versatility. Overall, good value for the price IMHO.

Date of experience: September 2, 2023
Kansas
1 review
0 helpful votes
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Absolutely LOVE these. Worn them and washed them several times, the fit remains very good, and they look brand new each time. Would recommend to anyone and am considering buying another set. For the price, they are unbeatable.

Date of experience: March 2, 2023
Virginia
1 review
0 helpful votes
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Garbage
January 25, 2023

Pure crap! Nothing like the picture, and incredibly cheaply made. AVOID! Attempted to cancel 5 minutes after I put in the order and it said. "already processing, unable to refund." I would give it zero stars if possible.

Date of experience: January 25, 2023
North Carolina
1 review
0 helpful votes
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Complete and pure scam.
October 18, 2022

I did have the product but the quality is extremely poor. On top of that, 2 shorts have incorrect size so I asked for a replacement. They had suggested to keep both shorts and send $26.00 for correct replacement, which I did and paid them by PayPal. After that they asked me to submit a proof of payment(for PayPal! Like they can't go and look). I have forwarded them PayPal email with transaction number probably 5 times and every time they keep asking me to send them a proof of payment and every time this request came form different person, judging by the name. One phone number goes straight to the voice mail, the other one I spent an hour on hold. Finally, I opened a dispute with PayPal and got my money back and the hell with them. My suggestion is: if you are to buy something from them, pay by PayPal. Scam, 100%

Date of experience: October 18, 2022
North Dakota
1 review
0 helpful votes
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It's nice quality!
March 1, 2023

Bought for my husband. It's nice quality, soft fabric, true fit and breathable. He was very happy with this shirt. He went golfing the next day and had enjoyed the free flow softness of the fabric. Best of all, it's waterproof, personally tested, as shown in the picture.

Date of experience: March 1, 2023
Portugal
1 review
2 helpful votes
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I bought a coat on this site that belongs to a Chinese company.
The product does not correspond at all to what is advertised on the website. Totally different from the image on the website, made with different materials of poor quality and workmanship. When I complained I was offered a refund but I would have to return the product at my expense which would cost me more than the value of the coat.
Don't use it... it's practically a fraud!

Date of experience: April 27, 2023

Overview

Cotosen has a rating of 2.2 stars from 952 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cotosen most frequently mention customer service, poor quality and wrong size. Cotosen ranks 32nd among Men's Clothing sites.

service
396
value
385
shipping
376
returns
338
quality
369
This company does not typically respond to reviews
+162