• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user barbaraannw
North Carolina
1 review
0 helpful votes
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September 22nd, 2020

CouponCabin is a great site to help you save money. I appreciate being able to get money back on purchases I am making anyway. I usually use the money I get back on Christmas gifts. It's a real money saver at holiday time.

Thumbnail of user laurief22
Washington
1 review
1 helpful vote
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April 27th, 2017

I've had a very positive experience using coupon cabin when shopping online. Not only do they save me money, they GIVE me money with no hassle. I'm not a big online shopper, but when I do order online I go through coupon cabin when possible.

Value
Thumbnail of user irenev17
Minnesota
1 review
0 helpful votes
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September 15th, 2018

Awesome way to save money and get cash back! I thought it's too good to be true but when I received my cash back it's really true, feels great to save money while shopping., since then I Never do online shopping without checking coupon cabin first.

Thumbnail of user anjalis15
New York
2 reviews
0 helpful votes
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March 6th, 2018

I love CouponCabin. And I am using it for 3 months. And got 100% cash back. Its like a free shopping for me. I also told my friends and they are also using it and are very with this. Thanks to CouponCabin.

Thumbnail of user tamishaw2
Tennessee
1 review
0 helpful votes
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December 17th, 2020

Coupon Cabin provides me the best cash back on my purchase. Not only do I receive the highest cash back available, I also earn bonus cash, and they are applied instantly. Coupon Cabin is the number one cash back site.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Our cashback offers aren't only some of the most substantial on the market, but they also get paid out to users as much as 90 times faster than other savings sites. Thanks for being a member, Tamisha!

Thumbnail of user vickif18
Maryland
1 review
3 helpful votes
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June 8th, 2017

I have been quite pleased with the offers I have received from Coupon Cabin and have gotten my cash back in a timely manner. Coupon Cabin, at times, offers more cash back than some of the other cash back websites. I have no complaints.

Thumbnail of user deborahb401
Rhode Island
1 review
0 helpful votes
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April 20th, 2019

I was very skeptical. I read all the reviews. What I noticed over and over was you had to use only one computer and not bounce around on your laptop, iPad, phone, etc. The site only recognizes one IP address.

I mainly used the site to get coupons or cash back if offered. I only used Coupon Cabin on sites I visit frequently.

I selected receiving an Amazon gift card which I thought was the safest method. I received my first redemption today. I could have gotten it sooner, but it wasn't a large amount of money and I was not sure if the money was subtracted if you returned an item.
Overall, I am very satisfied.

Tip for consumers:
Use the same computer you start with. Select the gift card option.

Products used:
This is a cash back site for shopping, not a vendor

Value
Thumbnail of user shannonr271
Virginia
3 reviews
0 helpful votes
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September 5th, 2020

I can't say enough good about Coupon Cabin. I tell all of my friends about it. I have earned over $100.00 in cash back. I have made it a policy that if I can't buy something through Coupon Cabin I don't buy it.

Thumbnail of user carolynd56
Georgia
2 reviews
2 helpful votes
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November 28th, 2017

I live the savings opportunities At CouponCabin. Ive gotten cash back a few times. October 2017, I had 3 member opportunities for the special cash back. November I get 2. If Id known yall would have CRAZY cashback for the biggest shopping monthS of the year!

Darn it! Im loosing my mind over here
Give me back my 3!
Other than that, I love CouponCabin. I tell everybody about it.

Thumbnail of user evano12
Florida
1 review
0 helpful votes
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August 4th, 2016

I an very pleased with the service provided by CouponCabin and very glad I started using it. It takes nothing to get started and they are prompt and very efficient. I will continue to use them in the future.

Thumbnail of user kaseyb8
Virginia
2 reviews
0 helpful votes
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March 21st, 2017

I've been a member of CouponCabin for some time now and I love this app. It's so easy to use and has more stores than other cashback apps. I can't wait to see even more stores added and higher cashback incentives!

Thumbnail of user loloa8
California
1 review
18 helpful votes
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April 16th, 2019

Absolute scam. They will send you in circles once it's time to get cashback or once it's time for a payout. Or they might opt to close your account to not deal with you. Their "customer service" is a total nightmare. Stay away and use more reputable cashback sites.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

CouponCabin has very few rules and the rules we do have are in place to make sure we can pay as much cash back as possible; it’s how we’re able to offer such great deals that you can’t find anywhere else. In addition, we make sure these few rules are prominently highlighted across the site when using our cash back program. That said, when multiple accounts from the same computer network are detected as redeeming Members Only offers, we have no choice but to close those accounts.

Thumbnail of user stevel321
California
1 review
0 helpful votes
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August 28th, 2018

Love coupon Cabin you get paid back for stuff you already buy in stores. So easy to do find the deals of the day an click on the one you want an hopefully you get that deal. The you buy from the store an get back money

Thumbnail of user tamis20
Texas
2 reviews
0 helpful votes
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March 24th, 2017

I am so happy I found Coupon Cabin. It is always great when you find a website that provides great coupon savings and allows you to get cash back! It is easy to use, easy to find and provides a great service for their customers.

Thumbnail of user jeffh188
Pennsylvania
1 review
9 helpful votes
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December 19th, 2017

Just watch and read everything. Also take in account they don't give a $#*! About you. I had to do their job and contact the stores on my own to get my money back. Just be careful. After about 40 emails back and forth and a few emails from the store to them (per my request as evidence of the purchases) they finally gave up and gave me my 100 dollars. Update: After reading my negative review, coupon cabin closed my account. Instead of owning up and making things right, they took the coward way out and deleted me completely. What does that say about them? Also, the reply to my review is 100% lie. If I could upload the emails here I would. I went out of my way and contacted the store (home depot) because they refused to help me get my money back. It wasn't until I had the cooperate office of home depot contact coupon cabin to confirm my order, had they done anything.

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

Please remember that CouponCabin is your partner in cash back as we only get paid when you do. Within 2 minutes of you bringing this to our attention, we reached out to the store on your behalf inquiring about your missing order. This process varies by store and unfortunately can take some time -- most claims are completed between 30 and 60 days but they can take up to 90 days in some cases. That said, your issue was resolved positively within 5 days.

Thumbnail of user jacquelinen91
Arizona
1 review
0 helpful votes
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July 15th, 2020

CouponCabin has made a way to shop and it is super easy to get credit and cashback for normal everyday transactions. The app can be easily loaded on your phone so if you are doing something as mundane as grocery shopping you immediately know if you are saving money. I highly recommend you subscribe and start saving money!

Thumbnail of user malenem
Florida
1 review
0 helpful votes
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December 12th, 2016

It was awesome to find a coupon that was hard to get! Easy printing. Easy joining. I was able to get an awesome product with my coupon and then got paid for using the coupon. I will continue to use CouponCabin!

Thumbnail of user roseannh2
New York
1 review
0 helpful votes
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January 10th, 2018

CouponCabin is by far the best site to use while shopping online! The cashback deals are far greater than any other site offers and their customer service is outstanding! I have only had one issue and it was quickly resolved. I have experience with several sites but CouponCabin is the BEST!

Thumbnail of user deborahg179
Michigan
1 review
0 helpful votes
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September 8th, 2018

I have earned hundreds of dollars through Coupon Cabin's cashback programs and have only had two problems over the years. Those problems, incidentally, were a result of the merchants' failure to honor the cashback. Although I had done everything by the book, the purchases were "credited to one of their own internal marketing programs." With that said, Coupon Cabin was VERY prompt and courteous in trying (unsuccessfully) to resolve the issues. My only complaint then is that, having used up "Members Only" offers, I was not able to use a new offer for 30 days even though I was unable to cash in on the original offers. I still love Coupon Cabin and simply no longer shop with those merchants (Target and Hickory Farms).

Thumbnail of user nv84
Michigan
1 review
0 helpful votes
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October 17th, 2020

I have saved hundreds of dollars over the years I have used Coupon Cabin. However, if I can't find a good deal, then I'm not likely to buy from that company. So, if I can't get cash back, then I'll probably revert to Amazon.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Helping our users save cash their way with specialized gift cards is what we do best! Thanks for being among our 10 million members over the years!

Thumbnail of user merediths30
Georgia
2 reviews
1 helpful vote
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November 13th, 2019

Definitely my favorite of all the cash back online sources! Larger collection of stores and higher cash back rates than most of the other third party cash back sources. Earn additional cash back bonuses, the more you shop. Also, they offer amazing extra coupons, such as $5.00 extra if spend $60, or extra 10% cash back if spend $135. Sometimes they even offer coupons for $50 cash back if spend $50.

Thumbnail of user lynnes41
New York
3 reviews
14 helpful votes
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June 23rd, 2017

Let's get one thing straight, I did not and have not threatened your staff. Just because I write the truth does not say I and threatening you. Just because you don't like the negative rating does not mean I am threatening you.

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

Unfortunately, we can only pay out cash back for the offers in which you redeem. We can not award cash back for offers that you did not successfully claim.

Thumbnail of user gaylew22
Illinois
1 review
1 helpful vote
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April 18th, 2018

I'm a coupon clipper (& printer). In my online journeys I must have signed up for Coupon Cabin and, at the time, I wasn't even aware of what it was or what it could do for me. I got an email saying Coupon Cabin had sent me money through Paypal... wait, what? They sent me money in Paypal? AWESOME! I started reading up and found out what a benefit I could get, so I dove in, added the link to my toolbar and collected cash back! In reading the other reviews, yes, you do have to choose your deals carefully (because some deals, you are only allowed one per month) and you do have to meet all of their requirements, but it's free money! I don't buy anything I wouldn't normally buy so it's always a win. I highly recommend this money-saving program!

Thumbnail of user marinaa18
Pennsylvania
1 review
1 helpful vote
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April 28th, 2017

I was really impressed with Coupon Cabin! I have earned over 100.00 in cash and bonus cash back! The process is simple, the cash back is posted timely, and if not, you can submit a claim for cash back and they respond and handle the issue getting the money posted. I love this application and I love the returns!

Thumbnail of user adrianc68
Arkansas
1 review
2 helpful votes
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April 11th, 2018

I live at home taking care of my parents and sister. Most of my life has been spent trying to make money in my spare time.

With this in mind, I tried SurveyMonkey, RocketCash, data entry, and a host of different platforms then I discovered that I could actually save money and earn cash backs with CouponCabin just by doing my normal online shopping.

Saving money and getting a little back is so easy with CouponCabin and I heartily recommend it to everyone whois looking for a great way to save while doing what you love.

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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