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CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.
This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.
I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.
CouponCabin works for me. I have registered without any hope... Kept shopping, then one day I received email with amazon gift card from them. It was sweet! Thank you
I've been using Coupon cabin for over 6 months and could not be more pleased. Customer Service is awesome and the website works great. I highly recommended this company.
Coupon cabin sent the money straight to my account through my bank. Just prepare ahead of time before making a purchase because once you're at the register and you think about it it's too late.
As a new member my questions were quickly responded to. My first purchase arrived today, 2 more en route. Very pleased with what they offer and their customer service.
I have smooth experiences with CouponCabin, although coupons tend to go quite quickly as they are limited and cash back takes some time to be payable, it is a very satisfying service.
I get paid to shop. Can't really complain about that. I get a little extra money when they pay me with Amazon credits. Their customer service is great as well. Highly recommend them.
Adding Coupon Cabin to my browser has been helpful in accumulating savings. I like the range of stores and ability to get cash back as an Amazon gift card. Thanks CouponCabin.
More bang for your buck. Spending and earning money feels so good! So much fun! I have been checking every day to see what deals are going on. Helps me figure out how to stack the savings!
I've been using other rebate site for more than 10 years but Coupon Cabin is way better reliable, fast and bigger rebates for your purchases. Specially, I love the rebates on gift card!
We appreciate your support, Sarah! Reliability and consistency are two things we strive for. That's why we check thousands of coupons a day to make sure our 10 million members get the best deals without any surprises.
I am an easy yet don't waste my time kind of person. This app is one of the easiest. Especially when your already making online purchases just click here first to save a bit more! Love Coupon Cabin!
CouponCabin is my favorite cash back savings app! Their customer service is SO quick to respond and are very helpful in resolving any issue you may have. Very friendly too!
A++ from me!
Haven't received actual check yet, but have accrued $125 in the first week. Will continue to use and love this site for the savings whenever I shop online.
Very happy with the ease of use and the frequent payment I get just for clicking into CouponCabin first before making a planned online purchase! No downside.
They don't make you make for your cash back. I've had quick response time to questions and submitted requests. I have enjoyed using this site in a whole. Very easy and pleasant.
I was hesitant at first because there are so many "too good to be true" sites, but this truly is one of the best ways to shop and make some of my hard-earned money go back in my pocket.
This site is wonderful I ran across it online shopping in one hr. I made back 12$ just yesterday and money went straight back to my pay pal account same day Wow
Stay away from this sketchy company! They refuse to give me a legit reason for deactivating my account!
Coupon Cabin has the worst customer service on the planet! Stick to the more well-known cash back sites like Ebates or Mr. Rebates that have superior customer service! This company doesn't like to pay-out on cash back you've earned if it's a large amount! Beware of this shady business at all costs. You'll be happier for it!
Edited: I'm left with no choice but to report them to the BBB! They refused to pay me my cash back money! This is how tacky this company is:
Hello, Heather.
The Customer Success team is no longer able to assist you with your account. Moving forward, please contact us, in writing, at the address below.
CouponCabin LLC
1319 119th St., 2nd Floor
Whiting, Indiana *******
Please allow three weeks for our written response.
Sincerely,
Lauryn W.
Vice President of Customer Success
CouponCabin Team Member since 2014
CouponCabin shareholder since 2016
Within 3 minutes of your submitting your missing cash back inquiry, we opened an investigation. When the store responded that same day, they indicated that a different website referred your order to them and that CouponCabin would not be compensated. Our ability to provide members with cash back is contingent on us being compensated by the store. In this instance, since a different company received the commission, we were not able to provide you with cash back. Please know that we're on your side here in that we didn't get paid for your order either and we sure wish we had. That said, it's important that you always immediately place your order after clicking one of our cash back links because, as seen here, visiting other sites before completing your order can lead to the loss of cash back.
READ how it works, simple, and FOLLOW DIRECTIONS...
Great way to get additional dollars off, PLUS, cash back. If you're a casual online shopper or an avid one, this site is one to help save time and money!
There is no other place to get a better deal than this website. Coupons like $100 back on $100 purchase are the best. Very prompt on amazon gift cards or check.
I have never had an issue that was not resolved by CouponCabin. I signed up for other companies, but this is the one I keep coming back to. Can't beat it!
Sometimes, shopping can be a duel between wanting to buy and exercising restraint. Having coupon cabin helps to sweeten the experience, knowing that I'll recoup a portion of what I spent.
I've used CouponCabin since 2015 and it's my go to for every online purchase I make. I've never experienced any problems, cash back always arrives as promised and I'm super happy!
Thanks for being a long-time member, Heather! We work hard to maintain our reliable cashback rates while sending payments out up to 90 times faster than competing sites.
CouponCabin is easy to use whether through browser or app. They have partnerships with many retailers I buy from so it's sweet that I can get cashback on stuff I would buy anyway. Free money? I'm in!
Tip for consumers:
Always check to see if you can activate bonus cash before you make an online purchase.
Products used:
This is a free bonus cash back site.
We can't think of a good reason to pass up a chance to earn free cash! If you haven't already, try out our intuitive Sidekick browser extension for even easier ways to earn money at more than 3,500 partnered retailers. Thanks for the support, Jenny!
Gain trust and grow your business with customer reviews.
At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.
CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.
Glad to hear you've been having a good experience! We guarantee that you'll continue to be pleasantly surprised by our unbeatable cashback offers and top-notch savings at more than 3,500 retailers. Thanks for the review, Maryalina!