• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user lauriec231
California
2 reviews
0 helpful votes
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April 1st, 2020

I've made money with this site They deposited it directly into my PayPal! They have great deals. Lots of discounts. They are very easy to contact. Highly recommend!

Thumbnail of user kristenw14
Pennsylvania
1 review
1 helpful vote
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December 26th, 2016

I was missing a transaction and the service team followed up on my request and promptly resolved it for me. As a person who works in customer service, this is greatly appreciated. Excellent job!

Thumbnail of user kristink122
Connecticut
1 review
2 helpful votes
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May 17th, 2020

The chrome app is great and pops up when I am shopping online at my favorite sites. I can choose how to get the cash back and it's very easy. Every little bit counts!

Thumbnail of user clayh44
Michigan
1 review
0 helpful votes
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May 26th, 2018

What you planning saved me thousands of dollars a year and the only way I can do it as with couponcabin and other couponing websites but I'd have to say coupon cabin is at the top of the list

Thumbnail of user laurik3
California
1 review
2 helpful votes
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June 25th, 2018

Coupon Cabin has some good coupons, but they have crazy qualifications and caps on how much cash back you can earn. In my experience, they take an average of 6-8 months to pay out. I have a verified transaction for a whopping $6.80 from October of 2017 that I still have not been paid for and the site says it not payable until 2/ 2019 - not a typo, the payable date is really in 2019!

The fabulous save $250 on $250 type deals are extremely limited - open only to the first 10 to 25 people who claim it, AND that's only if you haven't used too many other member deals in a rolling 30 day period.

I realize they are a smaller business and are trying to spread around their cash back deals to be fair, I get that. But it makes for a frustrating shopping experience. One that's easy to skip when there are other coupon sites that offer cash back options and also pay promptly.

Use Coupon Cabin for their coupons - that really seems to be their niche, but don't hold your breath for a timely cash payout.

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

The hotel in which you booked reports an initial payable date to us which can be up to a year or more from the day on which you booked your reservation but the hotel will then adjust this payable date with us once your reservation has been fully completed. Assuming your reservation is not cancelled or modified, you should expect this cash back to be payable 45 to 60 days after your reservation is fully completed. This timeline is determined by the hotel and CouponCabin has no ability to expedite it. Please know that we wish your hotel reservation were payable much more quickly as well, since CouponCabin receives its payment on this same timeline.

Thumbnail of user michaelc4045
New York
1 review
0 helpful votes
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November 29th, 2020

CouponCabin is super easy to use, unobtrusive, and I have saved hundreds (by getting cash back deals to an Amazon gift card). Would highly recommend to others!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

We pride ourselves on our ability to offer our shoppers the option to get their payouts the way that they want. Thanks for being one of our eleven-million members, Michael!

Thumbnail of user carolc1112
Alabama
1 review
0 helpful votes
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October 11th, 2020

I am looking forward to getting a cash back check from coupon cabin. It helps to save some money when you are retired and on a fixed income. Thank you for your help.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

We pride ourselves on helping folks like you save while shopping, Carol. That's why we pay out cash back 90x faster than our competitors all 365 days a year.

Thumbnail of user gqt
Alabama
1 review
1 helpful vote
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October 19th, 2017

I only have good things to say about CouponCabin. Fast and pay as scheduled! I have received all my rebates so far without any issues! Love this site and will continue using it!

Thumbnail of user dejanaic
Washington
1 review
1 helpful vote
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December 13th, 2017

I love coupon cabin because of the amazing cash back opportunities that have allowed me to purchase large items, knowing that I will be reimbursed for them.

Thumbnail of user yuliyao1
Washington
2 reviews
0 helpful votes
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April 22nd, 2018

Great way to earn cash back on everyday purchases. Perfect customer service and good deals! I have a few cash back apps, but CouponCabin is my favorite!

Thumbnail of user gingerh17
Texas
1 review
0 helpful votes
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March 13th, 2018

Add the plug-in to your Chrome browser and it automatically notifies you if the store you're shopping at has cash back. It seriously can't be any easier.

Thumbnail of user teresab625
New York
2 reviews
0 helpful votes
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December 24th, 2020

CouponCabin tries to get the most cash back for us as we shop and they work so hard to maintain an informative platform so we can see what other wannabe sites are offering

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

We regularly succeed in offering cashback amounts of up to five times more than our competitors. More rewards of up to 20% will be in your future if you stick with us! Thanks for a great review, Teresa!

Thumbnail of user barbarap903
New Jersey
3 reviews
0 helpful votes
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September 11th, 2020

I love using Coupon Cabin. Not only do they give me coupon codes, but I also get cash back! Discount prices and a check in the mail... what more could I ask for?

Thumbnail of user georges381
Tennessee
1 review
0 helpful votes
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January 24th, 2018

I have had a great experience with Coupon Cabin. For every transaction that I have made using them has been paid back on time. In a year I was able to get over $400 worth of items free.

Thumbnail of user jenniferh360
New York
2 reviews
3 helpful votes
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March 18th, 2018

I absolutely love this app and website. I use it to find coupons for discounts as well as collect CASH BACK! Everytime I shop online I check CouponCabin to see if the site is listed, 9 out of 10 times it is. Today I bought makeup from Macy's and I will collect 5% back on my purchase as well as collect a free Makeup Case from Macy's because of the coupon I found listed. I also choose to receive my cash back with an AMAZON Gift card which gets 10% added to it everytime. It's the real deal!

Thumbnail of user kims132
Tennessee
1 review
7 helpful votes
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January 17th, 2016

I read the rules. Watched the video and followed all instructions completely... Waited for refund that never came, then when asked about it they said I must have done something wrong when purchasing qualifying product. WASTE OF TIME. They claim to monitor transactions but really don't... my claim and product purchase were 2 minutes 18 seconds apart. Hard for me to have visited another page in between and completed an order as they alleged. UNSUBSCRIBING NOW! DONT WASTE YOUR TIME!

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

Hi Kim,

I am sorry to hear that you had a negative experience while using our website. Unfortunately, I was not able to locate your account based on the information you provided. That being said, I would like to share some information with you that might help you better understand the outcome of the order you had placed.

Based on what you said it appears you may have submitted a claim for a purchase that was later denied. Please note that when a claim is submitted for an order we then submit a claim of our own to the store you placed your order with. The store takes this claim under review and provides us with a determination, wherein they either approve or deny it. If your claim was denied by the store that would mean that CouponCabin was not able to earn a commission. If we are not able to earn a commission for a purchase we are not able to provide you with cash back for it, since that is the basis of how our program works. I apologize for any misunderstanding regarding this matter.

For future reference, you can learn how to always get your cash back for your purchases by watching the following video:

http://www.couponcabin.com/help/#cashback-tracking

If you would like to discuss this further I would encourage you to send an email to support@couponcabin.com. We will be in touch as soon as possible once your inquiry has been received.

Sincerely,

Ryan Ewart
Customer Service Manager | CouponCabin

Thumbnail of user liath
New York
1 review
0 helpful votes
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January 11th, 2021

Before every single purchase I make I check this app to see if I can save some money on what I want to buy. It's so easy whether online or in store with a discounted gift card.

Products used:
Gift cards
Links for discount
Links for cash back

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Easy and widespread money-saving opportunities are what CouponCabin is known for! If you're looking for even more online discounts and cashback offers of up to 20%, try out our intuitive Sidekick browser extension for automatic deal application. Thanks for the support, Liat!

Thumbnail of user billb173
Pennsylvania
1 review
0 helpful votes
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August 6th, 2016

It is very easy to deal with this company. Although my purchases don't always go through, Coupon Cabin takes the time to find them and post them in a very timely fashion.

Thumbnail of user annac165
Kentucky
1 review
1 helpful vote
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December 21st, 2017

Coupon Cabin is a great site for shopping and getting paid to shop. I had a problem with a company that did not pay the rebate and they took care of everything.!

Thumbnail of user kristinac30
California
1 review
0 helpful votes
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November 21st, 2017

It isn't a scam! I've received my cash back as promised! Nice to save a few dollars when you can! If you shop online, start through Coupon Cabin, you won't be sorry!

Service
Value
Thumbnail of user cassp3
Pennsylvania
1 review
0 helpful votes
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July 5th, 2019

It's easy to use and saves you money plus gives you cash back. I've made hundreds of dollars with this app. I've been using it for years and have had no issues.

Thumbnail of user sharonk338
Indiana
1 review
0 helpful votes
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February 26th, 2020

I love Coupon Cabin's cash back program. It offers such a good savings and is so easy to use. I like the at they deposit the savings directly into my bank account!

Products used:
Macy’s housewares.

Service
Value
Thumbnail of user jainae
Virginia
1 review
1 helpful vote
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January 17th, 2016

Coupon cabin is awesome! It give u money back on purchase and coupon codes to use as well. The money gets deposited to your PayPal account each month. Can't get much easier.

Thumbnail of user elisar14
New Jersey
3 reviews
0 helpful votes
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December 4th, 2018

Was initially skeptical, but after actually receiving cash back and other discounts, I know it's legit and have referred other friends to it as well now.

Thumbnail of user maddiem36
Minnesota
1 review
0 helpful votes
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December 6th, 2020

CouponCabin makes online shopping easier. They have great cash back programs and always the most up-to-date coupons. It's a must-have extension for anyone doing online shopping!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

We couldn't have said it any better ourselves! Unlike many other savings sites, we hand-check our coupons daily to make sure that they aren't expired. Thanks for using our Sidekick browser extension, Maddie!

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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