• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user alisas30
New York
1 review
0 helpful votes
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October 23rd, 2018

I gotta say I was suspicious about the cash back deals because it seemed too good to be true... but so far I tried 50$ off 50$ and 75$ off 75$ deals and just the other day for my 50$ Chase cash back! Waiting for my 75$ to be cashed in December. I am now using CouponCabin ALL THE TIME!

Thumbnail of user marciab97
New York
1 review
15 helpful votes
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June 13th, 2019

My original review was 5 stars and said I loved coupon cabin and have saved lots of money over the many years I've been a member. That changed last week when they notified me that I had violated their rules, that my account is closed, and that I am permanently and irrevocably banned from their website. I was flabbergasted! They responded to enough questions to allow me to know that the rule I apparently violated was that I accessed coupon cabin from the same IP address as another coupon cabin account at some point. We have allowed a few visitors to access the internet from our home WiFi, and I may have accessed coupon from WiFi while I was traveling, so it's possible. They would not investigate further to understand how it happened and they made it clear they really don't care how it happened, even if they are mistaken. Clearly the rule must have originally been put in place to prevent people from having more than one account and claiming more than 1 per month (formerly 2 per month) of the exclusive offers, but anyone who even remotely understands WiFi would know that this would not allow the members to use coupon cabin unless they were home and never let visitors use their WiFi... not reasonable or realistic, or understandable, and it's no wonder there are many complaints about this horribly unfair policy. Besides that the responses to any inquiries about such a notice are very condescending, rude, and unprofessional... a very poor business, and a bit shady too.

Thumbnail of user lorih558
New York
1 review
0 helpful votes
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February 18th, 2021

I've been a member of CouponCabin for many years now! Great service, you can always find the coupons you need and the cash back is fantastic! I've never had a problem yet!

Tip for consumers:
Make sure your shopping cart is empty before you start! Go through the CouponCabin Site to your store of choice! Shop away! They also have extra incentives to earn cash back, plus bonuses!

Products used:
I buy products from just about any store you can think of! You go on to the CouponCabin site, pick your store and all kinds of coupons will come up for you to choose from! Click on one and it will bring you to that particular site for you to shop! Depending on the deal is the money you will get back! They make it easy for you to look up and keep track of your savings!

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Well put, Lori! We always love hearing our eleven-million members tell us how much they've earned with our unbeatable cash back offers, so be sure to stick around for more rebates of up to 20% at your favorite stores!

Thumbnail of user johanad1
California
1 review
0 helpful votes
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December 21st, 2017

I started using Coupon Cabin when I needed to find a cheaper way to purchase my dogs dog food and this site was amazing. I have saved money and received perks in return. Highly recommend them.

Thumbnail of user myram26
Ohio
1 review
0 helpful votes
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November 24th, 2018

It's good. Except when I went to get a coupon today for 250 back waited for it to start and hit the button and it was already gone. How is that possible. Not RIGHT. SO MAD.

Thumbnail of user adeanf
Delaware
1 review
0 helpful votes
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December 25th, 2019

I have been a member of Coupon Cabin since January 2016, I am always telling others to use their site when shopping. They are now making it easier to use when in the store or restaurant.

Thumbnail of user anuj4
Texas
1 review
10 helpful votes
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December 15th, 2018
• Updated review

I received an email request from couponcabin.com to write a review for them. I wrote an honest review based on my experience with the company. I said they did not honor their word and did not give me the cash back I deserved on a large purchase through couponcabin.com. Their excuse was they weren't paid by the vendor. When I asked for proof that they weren't paid they refused to acknowledge my request. It seems very suspicious that they claim non payment from vendors on large purchases! What a SCAM!
Beware of this business, Use more reputable sites such as Upromise.com or retailmenot.
Since I wrote my honest review, which they solicited from me, they have disabled my account and not paid me on other transactions which I am due payment by couponcabin.com.
PLEASE STAY AWAY FORM THIS WEBSITE. YOU WILL REGRET DOING BUSINESS WITH THEM!

THEY ARE CHEATS!
December 12th, 2018
• Previous review

Horrible company! DO NOT TRUST THEM! I used coupon cabin.com for a hotel transaction earlier this year for over $2600. They refused to honor their agreement and never paid me. I sent them numerous emails as well as proof that the transaction was completed through couponcabin.com. They simply refused to pay me. They are unscrupulous and deceitful!

Thumbnail of user bitofbostoni
Texas
1 review
0 helpful votes
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August 18th, 2017

Many sites promise. Coupon Cabin delivers. Trust me, I use almost all of them from time to time. Coupon Cabin is by far the fastest, easiest, and most reliable one around.

Thumbnail of user suzannep44
Michigan
1 review
0 helpful votes
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December 22nd, 2017

If you shop online a lot, like I do, there is no good reason NOT to use Coupon Cabin. I earn money just for buying what I would buy anyway. It's easy savings!

Thumbnail of user walterb338
Florida
1 review
0 helpful votes
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October 27th, 2020

Love getting 9% cash back directly to my bank account on my last purchase Very easy and works at my favorite stores to shop where i already get the lowest prices.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

That's great to hear, Walter! We hope you stick around for more awesome cashback offers of up to 20% paid out 365 days a year.

Thumbnail of user ulant
Pennsylvania
1 review
0 helpful votes
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May 22nd, 2019

When I do any online shopping, I always use CouponCabin, they give great cash back and its very easy to activate with a click of a button. I highly recommend it.

Thumbnail of user gregk355
New York
1 review
0 helpful votes
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August 2nd, 2020

I don't buy a thing online until I make sure I'm signed into Coupon Cabin. In less than a year I have gotten almost $100 back from my purchases! Love it!

Thumbnail of user stephaniea405
California
2 reviews
0 helpful votes
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June 25th, 2020

Coupon Cabin gave me an Amazon cash back gift card. The Senior Customer Success Manager was very helpful in clarifying my inquiry and I would recommend them to others. They have a permanent customer.

Thumbnail of user jenniferr442
Georgia
1 review
0 helpful votes
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December 18th, 2018

It's true, there are a lot of cash back sites out there these days but they are not all alike. They don't all carry offers for every retailer, the cash back percentage can differ from site to site, as well as the discounts/special offers.

What sets couponcabin.com apart are two factors.
There are exclusive 'members-only' bonus cash back offers. Now, be aware that you can only choose one 'members-only' offer each month but there are a lot of gems to choose from. They can be as simple as a high-value grocery coupon to getting your order for free! Example: Get $150 cash back at [store website]. Com, when you purchase $150 or more.
As a CouponCabin VIP member, you earn an additional 3% bonus cash back on almost all cash back orders you place. There is no fee to be a VIP.
(I suggest everyone read terms for all details.)

My only wish is that I could take advantage of the offers more often but I'm on a limited budget; which is a HUGE reason why I look for savings & cash back whenever I can; & I do!

Service
Value
Thumbnail of user nicolep189
Iowa
1 review
9 helpful votes
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October 18th, 2018

Offers the most variety of coupons and cash back. It really pays you for shopping like you normally do, but beware of some of their unclear and unfair policies. If you return things frequently, which if you return anything in an order at all it reverses your cash back and is considered a return PERIOD, they don't pay you the cash back, no problem with that, but they will permanently close your account with them and you won't be able to earn cash back anymore. THEY GIVE YOU NO WARNING, ITS AN UNCLEAR POLICY, AND VERY UNFAIR! I don't understand the issue with how many returns you make as they don't pay you anything if you return or exchange things.
Its a shame because it could really be the best coupons site, but this makes it just a regular coupon site, you can get coupons anywhere else, no need to use couponcabin, your better off going to retailmenot.

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

CouponCabin has very few rules and the rules we do have are in place to make sure we can pay as much cash back as possible; it’s how we’re able to offer such great deals that you can’t find anywhere else. In addition, we make sure these few rules are prominently highlighted across the site when using our cash back program. That said, when accounts are identified as trying to get around these rules, we have no choice but to close those accounts.

Thumbnail of user sallyl48
North Carolina
1 review
0 helpful votes
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August 13th, 2017

CouponCabin is a great company. I have received multiple cash payouts from them and everything was as advertised with them. Very happy with their service.

Thumbnail of user sn116
Virginia
1 review
0 helpful votes
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October 7th, 2020

I really never shop without checking with CouponCabin... I get so much cash back it would be stupid not to use it, try it you will be happy you did! Look at my account screenshot!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

We couldn't agree more. Who doesn't love getting paid to shop?

Thumbnail of user mjm11
Colorado
2 reviews
1 helpful vote
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June 1st, 2017

I LOVE using this site! Thought it was too good to be true. But went ahead and signed up. So I was shocked and happy to get a check not long after from purchasing product.

Thumbnail of user katiec104
Michigan
1 review
0 helpful votes
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February 24th, 2018

I love CouponCabin. I often get great deals buying items online and in store after I purchase. Percentage of cash back is generally higher than other sites I use that are similar. I highly recommend!

Thumbnail of user samanthas90
Delaware
1 review
0 helpful votes
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December 10th, 2016

It's a great site I received so much money back for just Christmas shopping online. Easy to use, and I love the option to either donate the cash back or receive it in different ways.

Thumbnail of user kimw626
Tennessee
1 review
0 helpful votes
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September 21st, 2020

Been with Coupon Cabin since 2017 have had no issue in getting cash back. It is nice to shop and get cash back. Have gotten $67 back so far. I like that you have options for your payment methods.

Thumbnail of user leas25
Illinois
1 review
0 helpful votes
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January 21st, 2019

I used CouponCabin originally when looking for coupon codes for individual purchases. Along the way, I read on the site that I could initiate an account and earn money back on purchases I make at stores I select. All I need to do is click through my account on the Coupon Cabin site. I like a deal but what is even more incredible is that often on the site, I receive a coupon code for a deal or $ off a qualified purchase PLUS I get the designated % of the purchase in cash back. It is like double dipping but without any guilt!

Another point to emphasize is 'don't limit your expectations on what 'stores' are participating in CC'... I earned quite a bit of cash back by setting up my Xfinity account through CC.

If the deal aspect is not enough, CouponCabin's customer service is amazing--personal, knowledgeable and very prompt. This is a top rate operation and a hidden gem!

I have been telling my adult children about it for several years. One called me that other day to ask if I knew any deals on contact lenses... I convinced him to set up his own CC account. HE DID and ended up getting a good deal on lenses and will earn cash back--a convert!

Thumbnail of user lindah354
Louisiana
2 reviews
4 helpful votes
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January 3rd, 2018

When I first joined this site, I was extremely happy with it because I was paid quickly for the first $7 I claimed. Since that time, I have discovered more and more "rules" that I was not aware of in the beginning. Don't get me wrong, these rules are printed for you to see, but unless you run into a problem, you do not encounter them. For instance, I had been using the site for a couple of months before I saw the rule that you could not use a cash back from the same store or brand but every 90 days. I did not know until today that there is a date listed among the payable items that can be as much as 100 days plus before the account is credited. Yes, it is there, I just didn't know what the date meant until further examination. I have overpaid for some items thinking I was going to make up the difference with my cash back, but it will be months before I get that payment. I am more than disappointed, but, I can't say it's CC's fault, I just wish all the do's, don'ts, can and can'ts had been more visible.

Thumbnail of user patriciac170
Ohio
1 review
0 helpful votes
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March 26th, 2017

So far I've been very pleased with couponcabin. I had a missing transaction and they followed up with vendor until I got the cash back I was expecting. Great job.

Thumbnail of user elizabethb441
North Dakota
1 review
1 helpful vote
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June 15th, 2018

Great coupon offers and a fun site to try to gain even more on purchases with the cash back offers. Recommended to me by my daughter - I have enjoyed it.

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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