• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

Write a Review

Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
See all photos
How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

Rating

Timeframe

Other

Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user melissam262
Maryland
3 reviews
0 helpful votes
  • Send Message
January 4th, 2020

I've earned and received over $100 through Coupon Cabin and I've been pleasantly surprised with how quick their customer service has been as well! I'm happy to recommend this site.

Thumbnail of user pattyl35
Pennsylvania
3 reviews
0 helpful votes
  • Send Message
January 11th, 2018

I was shocked to see after a purchase to Ulta and Macys I received a email I had money waiting for me... I was told Id get a email which would give me all info needed to access a Amazon gift card, I received that email shortly after the first one. I have a Amazon gift card for the $26 that had accumulated from a few orders I did online.

Im a skeptic and I dont do reviews normally but I must tell you CouponCabin is legitimate. Just make sure before you enter into online shopping you go through CouplnCabin!

Thumbnail of user theresar88
District of Columbia
4 reviews
14 helpful votes
  • Send Message
February 2nd, 2021
• Updated review

I asked CouponCabin how much money it is still outstanding in my account they closed. Sydney asked for my email and after I provided it, this is the response I received,

"Sydney K. From CouponCabin wanted to reach out to you personally about your review:
"As noted in our previous correspondence, the Customer Success team is no longer able to provide assistance for your account. For additional information regarding your account or CouponCabin's Terms and Conditions, please contact us in writing at the address below. Please include your return address and allow 30 days for our written response.

CouponCabin LLC
Attn: Legal Department
9445 Indianapolis Blvd, Suite #157
Highland, Indiana *******

We strongly suggest that you review the CouponCabin Terms and Conditions, which you have agreed to multiple times, by visiting the URL below:

https://www.couponcabin.com/terms/"

The lack of honesty this company demonstrates, it is unbelievable!

Tip for consumers:
It seems to be CouponCabin ongoing practice when customers purchasing behavior is more than they are willing to pay. They close their accounts and refuse to pay outstanding money.

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Because our systems detected unnatural activity originating from your account, in order for us to discuss account specifics like account balance, we will need you to verify your account; you have repeatedly refused to do this, however. Furthermore, since you found it necessary to send us 120 emails in a single, 24-hour period, we now ask that all communications done in writing and are directed to our legal department.

Since we leave in a political correct society: Dishonest and non transparent business practices
November 11th, 2020
• Previous review

I responded via private message, not because I want. I have no choice. I will not change my review. Your business practices are predatory and unethical.___________
I opened my account with Coupon Cabin when they initially started; I cannot provide the correct year because they closed my account without a reason. Two days ago, I noticed I could not log in into Coupon Cabin (see attach) and that I had agree two previous time to provide what they demanded without questioning. Often, I had problems because they refused to pay earned discounts. I let go of those funds because they make it extremely time consuming to argue for the monies owed. Now, I am asking what is still unpaid by them to me, and they are stating they are not going to tell them unless I send them a picture of my DL and my personal address. I can see this as a realization they want more of my personal information to sell, and getting rid of people that are too costly to them which it is their prerogative. I just want to know the amount of monies Coupon Cabin owes me. Of course, I will not be using them again. I warn everyone planning to use them or currently using them they may encounter the same outcome in the future and you cannot do a thing about it. Hopefully they do it to enough people so a class action suit can be filed.

Thumbnail of user britneyw3
Missouri
1 review
2 helpful votes
  • Send Message
October 8th, 2017

Coupon Cabin is an amazing website and I would rate it over 5 if I could. Payment came early and helped me out with a lot of stressors at that moment. KEEP IT UP! Cant wait to earn more cash back!

Thumbnail of user laurenk277
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 16th, 2020

I have received more than $500 from purchases tied to Coupon Cabin promotions. I always check CC for promo codes, money back, and free shipping from retailers to save on purchases, And I get money back from purchases via PayPal that I transfer free to my bank account!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Helping our 10 million members earn cash back is what we do best, Lauren! Thanks for the stellar review.

Thumbnail of user vipatter
Tennessee
1 review
1 helpful vote
  • Send Message
October 7th, 2023

I somehow missed getting a rather large cash back amount from a dealer and reported it back to these guys. Within days they had the correct amount back in my account. I'd give 6 stars if I could!

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Our amazing cash back deals and world-class customer support team keep our members coming back for more! There's truly nothing easier than earning as much as 20% cash back through CouponCabin's speedy, reliable, and substantial offers! Thanks for the awesome review, Pat!

Thumbnail of user vincec164
South Carolina
1 review
0 helpful votes
  • Send Message
September 27th, 2020

I enjoy coupon cabin for many reasons. Money back at retailers I frequent as well as retailers that I might not normally go to. It sure helps when deciding on a purchase. Highly recommend.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

We're here to help you save while shopping, Vince! Thanks for your support.

Thumbnail of user cherylr69
Florida
1 review
1 helpful vote
  • Send Message
January 11th, 2018

I love CouponCabin! This is the best way to find great coupons while shopping online AND you earn money while shopping. That simple! I'm waiting for my third check to come now. Thanks CouponCabin.

Thumbnail of user kimw125
Texas
1 review
0 helpful votes
  • Send Message
December 12th, 2016

This site is very helpful and saves you money on most everything. They go all out to make sure your order gets recorded and you get your cash back! I would highly recommend it to everyone to use!

Thumbnail of user nancyp1060
North Carolina
1 review
0 helpful votes
  • Send Message
October 29th, 2020

Receiving the discount from Coupon Cabin allows my purchases the extra to happen. I appreciate the business and have received fully informational, prompt replies

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Glad we can help you save money while shopping, Nancy! Our commitment to offering deals up to five times better than our competition, paid out 365 days a year, allows us to help users like you pay less.

Thumbnail of user peterf79
Massachusetts
1 review
0 helpful votes
  • Send Message
August 10th, 2016

Answered my question re: missing cashback by immediately awarding the full amount. This was done on a weekend and was an unexpected pleasant surprise.

Thumbnail of user gretc138
California
1 review
4 helpful votes
  • Send Message
October 5th, 2017

If you bait by their high value member-only cashback, and make several transactions with them. Later they will your account with no good reason. Stay away, really.

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

CouponCabin has very few rules and the rules we do have are in place to make sure we can pay as much cash back as possible; it’s how we’re able to offer such great deals that you can’t find anywhere else. In addition, we make sure these few rules are prominently highlighted across the site when using our cash back program. That said, when accounts are identified as trying to get around these rules, we have no choice but to close those accounts.

Thumbnail of user ap1620
New York
1 review
0 helpful votes
  • Send Message
January 19th, 2018

Earn cash back while you shop online made even easier with a browser plugin! I recommend this to everyone I know and couldn't imagine holiday shopping without it!

Thumbnail of user allano10
Illinois
1 review
0 helpful votes
  • Send Message
December 10th, 2017

All CouponCabin offers have been honored with a proper accounting and prompt payments. It is nice to be able to get additional cash back discounts for sites that I frequently visit.

Thumbnail of user lilians20
California
1 review
1 helpful vote
  • Send Message
March 23rd, 2019

I was initially skeptical but when I received my first check, thought this actually works! Why not to get cashback on items you're already purchasing?

Thumbnail of user tessaa6
Arizona
2 reviews
0 helpful votes
  • Send Message
February 26th, 2019

It is so simple... shop and get money! I recommend Couponcabin100%. Justin day I received a direct deposit to my account. Just for shopping! I'm waiting for two more deposits which are coming soon!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Thank you, Tessa, YOU are too good to be true!

Thumbnail of user sarahd283
Colorado
1 review
0 helpful votes
  • Send Message
July 18th, 2018

Coupon cabin lets you earn money on purchases youd be making anyway, even allowing store coupons. I also love when I am able to get one of their awesome extra cash back deals!

Thumbnail of user stephanieg395
Tennessee
1 review
1 helpful vote
  • Send Message
April 25th, 2020

Seriously the easiest way to earn cashback. And every one I've ever contacted has always been super helpful. I don't ever use any other cash back site because coupon cabin is simply the Best.

Thumbnail of user colleenc100
Minnesota
1 review
2 helpful votes
  • Send Message
October 18th, 2018

I'm a top 1% CouponCabin shopper! I love this site and go there first to look for deals whenever I shop for anything online. Not only do they have almost every sale and the best coupons listed, but they are the only site that offers these amazing $50-200 off coupons for spending that same amount on various popular shops. They do have rules that need to be followed exactly, such as empty cart before clicking on the link, no coupons used from other sites, no ship to store, etc. Because of these rules, you have to be super careful when you get one of the amazing coupon deals because you can easily overlook something and end up spending a lot while inadvertently having invalidated your coupon. That said, I've gotten many of these deals (the more popular ones like Amazon are nearly impossible as your server and your finger need to be lightning fast, but if you go for lesser known stores it's not hard) and they've all come through. You can be paid thru Paypal or get even more extra cashback by being paid with Amazon gift card. The time or two I had an issue with not getting cash back when I should have, CouponCabin's customer service was professional and came through.

Thumbnail of user carrieb84
South Carolina
1 review
1 helpful vote
  • Send Message
March 11th, 2018

Coupon Cabin is awesome and in approx 3yrs I have earned over $260. They are the greatest way to not only save money but earn it too... thank you Coupon Cabin!

Thumbnail of user larrym148
Nevada
1 review
0 helpful votes
  • Send Message
January 4th, 2018

Wish I found CouponCabin a lot earlier. Tried others but will use CouponCabin for now on.
Pay monthly and even gave me a 10% bonus on my first payment. Choice of how you recieve your money also,

Thumbnail of user chuckl21
Michigan
1 review
2 helpful votes
  • Send Message
June 7th, 2017

Coupon Cabin thank you for taking customer service to a whole new level. Amazing money back site and the very best money back site we have done business with.

Thumbnail of user channellef
Massachusetts
1 review
0 helpful votes
  • Send Message
December 17th, 2020

Out of any site that I've used to earn money back coupon cabin is the best. I love how easy it is to use and how many merchants they work with. I'm so glad I found them. I 100% recommend them!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Partnering with over 3,500 stores and offering cashback amounts up to five times better than competing sites makes CouponCabin the best option out there when it comes to earning free cash. Thanks for the review, Channelle!

Thumbnail of user tracyh141
Texas
1 review
0 helpful votes
  • Send Message
May 4th, 2018

I love CouponCabin. I feel as if Im getting paid to shop. How cool is that! If I ever need anything on line, I go to CC to get the best deal over any other discounts available. Its just too easy.

Thumbnail of user ruthien3
Illinois
1 review
0 helpful votes
  • Send Message
January 15th, 2021

I love this site. I've earned a lot of cash back, and I'll often purchase from stores that I normally wouldn't if I see they are on CouponCabin, so businesses are benefitting too!

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

CouponCabin helps nurture healthy relationships between consumers and businesses through great savings! Be sure to make the most of your shopping experience by continuing to take advantage of cashback deals up to five times greater than other companies. Thanks for the review, Ruthie!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

How do I know I can trust these reviews about CouponCabin?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CouponCabin?