• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user jeand51
New Jersey
1 review
0 helpful votes
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September 30th, 2016

I recently found CouponCabin after another company discontinued association with Home Depot. I love their cash back deals. They are quite generous, and they offer coupons too.

I am very happy with CouponCabin. I just got my first check. It does take a while to go through the process, but all sites like this are the same. All sites have glitches from time to time. Download the widget to be sure that cash back is active.

Customer service is quick to respond. I sent an email and they responded within 10 minutes!

Thumbnail of user dianab106
Virginia
1 review
0 helpful votes
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January 6th, 2018

I'm very skeptic when it comes about cash rewards, money back type of stuff and more if it is online, even though this time for Christmas I give it a try to Coupon Cabin, and surprisingly it worked, I received my check on the mail like 20 days after my purchase. No sure if it will keep working as good as it has, unfortunately I have read many bad reviews about it. Hopefully this won't be the case

Thumbnail of user whitneyb48
Michigan
1 review
0 helpful votes
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October 18th, 2018

I've seen CouponCabin before when I searched for promo codes while shopping online, but I finally joined and discovered that you can also use it to earn cash back shopping online, and it has better rates than some of my other cash back sites! I also like the exclusive, member offers, which are a great value. (I just got one for $2 off $2 or more on a Starbucks purchase!) The cash back credits quickly, although there is some delay until it's payable.

Thumbnail of user vg34
Pennsylvania
1 review
0 helpful votes
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April 4th, 2018

With minimal effort, you can earn cash back on most of your online purchases. Just access the shopping website through Coupon Cabin's page and they will credit you a percentage of the purchase automatically. Cash rewards are then deposited directly into your account. No fuss!

Thumbnail of user brettg87
Indiana
1 review
0 helpful votes
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August 5th, 2020

So far, these guys are very legitimate. I have had great customer service also. I am a guy who doesn't need coupons are even wants to take time to look for any. However, CouponCabin makes it foolproof and simple. Great!

Thumbnail of user melissaw111
Ohio
1 review
1 helpful vote
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October 19th, 2017

I could not be happier with Coupon Cabin. Their rules and policies are clearly stated and as long as you follow them (don't have multiple accounts at your address, purchase immediately after clicking, etc) you will receive your cash back payments. I have been using them for less than six months and have already been paid over $100. The site is easy to navigate, you can choose how you would like to be paid (direct to your bank, check, amazon gift card, etc) and at what dollar amount. Honestly, I don't know why people would not use CouponCabin!

Thumbnail of user melissad113
Texas
1 review
0 helpful votes
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January 14th, 2018

This site is a great way to get cash back on gifts, every day items, and treats for yourself. Make sure you read all of the rules and do not make any changes to the order, and you will receive cash in your account about 90 days afterwards! I have saved over $250 with this site! They have changed it now to allow for only one coupon claimed per month, but its worth it. Its as good as they say.

Thumbnail of user laurielc
Texas
1 review
0 helpful votes
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December 29th, 2018

Some of the offers from this site might seem too good to be true, but CouponCabin is 100% legitimate. I enjoy great savings through this app/site, and it is free and simple to use. Customer service at CouponCabin is also great. If you ever have any questions or issues, you will receive a response almost instantly. I have no complaints. My only words of advice: make sure to review the terms of your offers and coupons because they do come with varying terms and conditions. That said, as long as you understand the rules for your deals, you can count on CouponCabin scoring some great savings for you!

Thumbnail of user melanief59
New Hampshire
1 review
0 helpful votes
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December 30th, 2018

A great cash back. Very fast ang organize. I love the way they handle problems and respond to you quickly. Great customer service as well. Rules are very specific and can be understandable so easy. Great cabin app. Highly recommend!

Thumbnail of user taylors133
Nevada
1 review
1 helpful vote
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October 11th, 2018

CouponCabin is great, a unique take on the cashback market dominated by folks like Ebates. If you read the rules for each deal/rebate very carefully, you can essentially make free money. Just the other day, I was able to get a $200 off orders of $200 on Amazon! Score.

Thumbnail of user keithh190
Pennsylvania
2 reviews
0 helpful votes
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May 30th, 2018

Coupon Cabin is the only site I use for cash back now. They are truly the best especially with their customer support. I have contacted them on 3 separate occasions and have always had my question answered within the hour.

Thumbnail of user dylanl70
California
1 review
0 helpful votes
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September 15th, 2020

I really do get cash back! They not only have coupon codes that actually work, but in addition to that, they often are able partner with specific big-brand stores to give me bonus money that I can transfer to PayPal or a gift card. Some of the gift cards even give you percentages back that make your bonus money worth even more! Why would you not do this? There are no strings attached. I just go to their site first, and click through to the site that I might want to buy something from. Nobody bothers me or tries to sell me anything extra. It doesn't even cost anything! I love Coupon Cabin, and cannot say enough great things about them!

Thumbnail of user sallier9
Alabama
2 reviews
0 helpful votes
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June 12th, 2019

I use the app on my phone for everyday shopping, but primarily shopping for gifts, sending flowers, or other surprises, and buying clothes. You can receive money in several different ways (check, amazon gift card, etc). I've received a few payouts and you have the ability to choose the amount you want to build up to before they send you your money. The customer service is pretty good too.

Thumbnail of user alv47
New York
1 review
0 helpful votes
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July 28th, 2020

CouponCabin is a great and easy way to get money back from my normal purchases. I know there are easier ways for more tech savvy people than me, but I had to get used to checking with CouponCabin before making a purchase. They even offer "Bonus Cash Back", especially during the pandemic that has been such a burden on so many of us. I just got my notice today that they are automatically sending me a check because my balance is over my account setting threshold. They offer seasonal and holiday specials where they increase the rebate percentages. CouponCabin is a great and fun way to save. Many thanks for it!

Thumbnail of user amyj126
California
1 review
0 helpful votes
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March 12th, 2018

I was introduced to this site and couldnt believe i could actually get back my purchase price as cash back every month. YES it was possible once every month if we chose and were successful in claiming the cash bonus that becomes available at specific time.

I wait for my 30 day period to end and claim the next 100% cash back bonus.
N top of it earn extra earning for everything u shop online.
Its been 3 months now so far it has been great.

Thumbnail of user katinab6
Virginia
1 review
2 helpful votes
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August 26th, 2018

I am a true believer in being a consumer savvy buyer. I love when the leaders in the business of selling and buying thinks about me the consumer, enough to put cash back into my pockets. Thanks Coupon Cabin, you've been a big help.

Thumbnail of user andyl557
New York
2 reviews
0 helpful votes
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March 12th, 2023

Easy, high cash back rates, great coupons, great customer service help, speedy question answering. I use Coupon Cabin for all my online purchases and have cashed out a few different times. I like it a lot and think everyone will if they try it.

Tip for consumers:
Just follow the instructions and you cant go wrong!

Products used:
Its not that kind of site.

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Our world-class customer support team serve to uphold our status as the best savings site in the game! Keep coming back and keep getting impressed by our thousands of hand-tested coupons and cash back deals of up to 20% at over 6,000 major stores! Thanks for being part of our twelve-million member team, Andy!

Thumbnail of user anitap31
Pennsylvania
1 review
1 helpful vote
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June 7th, 2017

I like coupon cabin, so far I have gotten back some cash but just tried for the first time an offer of saving $20 on $20 so I am hoping this is true and then my rating will be 5 stars, so stay tuned..

Thumbnail of user lauram221
Virginia
28 reviews
18 helpful votes
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December 10th, 2017

I shop online often and I have always used another "cash back" site. CouponCabin has not only stores the other site doesn't have but they give you coupons to use as well! My Xmas budget went a lot further this year! If you haven't tried CouponCabin yet, try it. What have you got to lose? You won't be disappointed!

Thumbnail of user cc261
Georgia
1 review
1 helpful vote
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December 11th, 2017

You need to read every bit of fine print and understand the rules to avoid being considered ineligible (losing claimed members only offers or opportunities to claim members only offers). Note if you have a shopping buddy like me (my sister) dont you both try to claim offers while at each others house. One of us got denied reimbursement for a qualified offer because we were on the same IP address.

Thumbnail of user catherinel120
Colorado
2 reviews
0 helpful votes
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August 23rd, 2018

I've tried many different money-saving sites and, after more than a year with CouponCabin, it's my opinion that it s the best coupon cutter out there! CouponCabin has saved me so much money and, particularly with their "sidekick," it is so easy to use!

Thumbnail of user kerrym83
Pennsylvania
1 review
0 helpful votes
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February 26th, 2018

My friend told me about Coupon Cabin and I cannot believe how easy it is to use! The savings are real and we go shopping online, why not get money back? I still use other sites, but find that the better deals are here.

Thumbnail of user justins474
Florida
1 review
0 helpful votes
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January 18th, 2020

Coupon Cabin really works, and works great! Its my first stop before shopping! Also, for what its worth they actually have a very prompt response customer service team. The service all around is amazing!

Thumbnail of user lisaw308
Montana
1 review
0 helpful votes
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December 7th, 2017

Coupon Cabin's service is excellent. They have more coupons and deals than other sites and pay more consistently. They are also very helpful when things get messed up. I have been able to use several members only rebates- $50 off $50 and $75 off $75. A word of warning: know the rules about last click. Also, you must place your order within a few hours of activating those big rebates, otherwise they expire. It is very difficult to get some of those really big ones - I have tried several times for the $250 Amazon ones and clicked just as the timer hit 0, but it always comes back "All Gone!" It really might be better to have 5 chances for $50 than one for $250.

Thumbnail of user vivians66
New Jersey
1 review
0 helpful votes
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October 22nd, 2018

I have been with Coupon Cabin since 2014 and utilize as my only source of cash-back. When I have a question... customer service responds immediately - extremely courteous. It is immensely easy to utilize this site and makes shopping enjoyable.

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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