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CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.
This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.
I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.
I have tried other sites for discounts and it was a waist of my time. I check CouponCabin before I shop, click on the cash back option and then it takes me to my shopping site and before you know it, I get a check in the mail. It's simple! Their system is logs every amount owed to me and every check issued and when! Customer service is amazing!
I received $1.50 cashback on a jar of jelly. Later the same day a $100 Amazon cashback offer pops up on my screen. In reviewing the offer I find out because of the $1.50 cashback earlier in the day, I cannot take advantage of the $100 Amazon offer because they were both "limited time" "Members Only" offers. I emailed support to confirm. I was told yes and those are the rules sorry. It is ridiculous "Members Only" offers can vary so much in value. I never would have claimed the $1.50 if I understood the "Members Only" system, and knew much more valuable offers were possible.
UPDATE: The day after I posted this review, they cancelled my account. I screenshot it for your viewing pleasure.
Tip for consumers:
Read all the fine print.
After I started using CouponCabin, I was able to quit using all the other cashback and coupon sites. They have the latest coupons, fast cashback, and great service with friendly people. I have accounts at 11 different online shops, and CouponCabin has every one of them in their site. As far as I am concerned, CouponCabin is the best and the only one of it's kind that I need! Check it out and see if you agree.
I belong to a couple cash back programs because not every program covers every site or store. CouponCabin covers more sites than mst and the amounts are better than some of them. After you have reached a certain level you get a bonus cash back on top of almost all your other cash back. They pay me when they say they will and they are fair if there are ever any disputes. I am really glad I found CouponCabin.
Its so easy to set up an account and use the website to earn cash back! I love having options of different ways to receive my earned cash back. Ive rolled it into my Amazon account and had checks mailed, but there are other options too. Sign up- you will love it!
Earned a 15 dollar card in less than a week. It was very easy. So not only did I get money saving coupons I got cash back. I thought it was gonna be really complicated but not at all. I honestly forgot about it til I got the card alert. Great site.
I have earned over $ 225 with CouponCabin, virtually hassle free. When I did have a question or complaint, they immediately got back to me personally and resolved it -- even if there was some question if I had processed my cashback correctly. Highly recommend a way to earn money with just a click!
Good selection of merchants that offer a wide range of cash back and coupons. Just click and get money back. Have had a couple of issues with clicks not registering and purchases not being credited, but customer service has resolved them quickly and gotten me the money.
So easy to find deals and get cashback on places you would normally shop. Great how you can immediately see deals by using your search engine if you download their software. Crazy if you dont use this. One click and you're making $$
Coupon Cabin finds more ways to not pay than pay. I have probably had more purchases not get the rebate than did, even following ALL their instructions. The last straw was a purchase made and no rebate given. I waited out their time limit to ask for help, filed a claim and within minutes came back and said "the company" said the purchase didn't qualify. When I question why it didn't I was told "they don't have to say why" It seems strange a purchase of underwear from the Hanes website wouldn't qualify for a rebate offered by Coupon Cabin for purchase made on the Hanes website. They. Also, have many 'stores' that they outright say if the rebate isn't credited to your account there is no recourse, ie you lose. This has become more and more the case, non-payment. How much of this non-payment by Coupon Cabin is going into their pocket. Save yourself don'y use this website. There are many better sites out there.
Within 2 minutes of your submitting your missing cash back inquiry, we opened an investigation. When the store responded, they indicated that a different website referred your order to them and that CouponCabin would not be compensated. Our ability to provide members with cash back is contingent on us being compensated by the store. In this instance, since a different company received the commission, we were not able to provide you with cash back. Please know that we're on your side here in that we didn't get paid for your order either and we sure wish we had. That said, it's important that you always immediately place your order after clicking one of our cash back links because, as seen here, visiting other sites before completing your order can lead to the loss of cash back.
I have yet to have any of the links give me cash back. When contacted, they will always say they will look research it but I guarantee you will get a response that somewhere in the fine print they don't have to pay you. They are paid commission by the retailers every time you use their link so be aware that you are giving them money with nothing in return. By the time you find out you didn't qualify, they already have the commission. Use Groupon, they are legitimate and come through on their promises every time!
Tip for consumers:
Stay away from Coupon Cabin!
Hi Jeanne,
I apologize for your dissatisfaction with the service you received. I was not able to locate your account based on the information you provided so I cannot comment specifically on your experience. That being said, I wanted to provide you with some additional information on how our cash back program works for your reference.
When using our site to shop online you can earn cash back by clicking on cash back eligible links and offers. When you click our links this tells the store you are shopping with that we referred you there. After your order has been placed the store then pays us a commission, which we share with you in the form of cash back.
Based on what you said it appears you may have submitted a claim for a purchase that was later denied. Please note that when a claim is submitted for an order we then submit a claim of our own to the store you placed your order with. The store takes this claim under review and provides us with a determination, wherein they either approve or deny it. If your claim was denied by the store that would mean that CouponCabin was not able to earn a commission. If we are not able to earn a commission for a purchase we are not able to provide you with cash back for it, since that is the basis of how our program works. I apologize for any misunderstanding regarding this matter.
For future reference, you can learn how to always get your cash back for your purchases by watching the following video:
http://www.couponcabin.com/help/#cashback-tracking
If you would like to discuss this further I would encourage you to send an email to support@couponcabin.com. We will be in touch as soon as possible once your inquiry has been received.
Sincerely,
Ryan Ewart
Customer Service Manager | CouponCabin
I do not like the new pop up that comes up on the screen. It's large and obstructive so I have to make it go away so I can see to shop and then end up forgetting to hit the activate button before I purchase.
I still, for now, think they are the best cash back site but the new pop up is really pushing it
Their normal cash back amounts are pretty average compared to the rest of the industry, but they also have daily specials with big cash back amounts given a minimum purchase (and category restrictions depending upon the company), but they can be big money savers.
I truly enjoy using Coupon Cabin. They have great coupons, and their customer service is excellent. They are quick to answer any questions I have and their website is very clear and easy to navigate. I tell a lot of people about the great perks you get with Coupon Cabin and have gotten great cash back for so many purchases online. I highly recommend Coupon Cabin.
As an analyst, I've been through them all and CouponCabin continues to stand head and shoulders above all others. Put simply; the coupons are current, valid and work.
Alternatives are loaded with invalid and outdated coupons or promo codes. For that reason I save time and effort and head to directly to Couponcabin. One and done!
A great way to keep coupons at my fingertips. I find many up-to-date codes for online and in-store purchases. It keeps hunting for promo codes quick and efficient. Coupon cabin is a perfect way to save money and earn a few dollars in addition. This site is easy, safe, and reliable. My go to for savings!
I appreciate Coupon Cabin. First off, the rebates are amazing, second, they are the quickest of all to give back what you have earned. When in questioned of any purchase, their customer service is great. They give clear accurate information that you are in need for. I will continue using Coupon Cabin for their outstanding performance.
Not only is this a fantastic and easy to navigate site that puts money back in your pocket every month but the service has been great every time I've had a missing cashback payment. The team is incredibly prompt in reaching out to retail partners and solving the issue at hand to get payment credited to your account. Cash-outs are super easy and automatically occur directly to my PayPal account.
CouponCabin is a great way to earn cash back with no cost and little effort on my part. I also would like to compliment their customer service. I have contacted customer service regarding a missing transaction. Their response was prompt and my account was given the credit. I am very happy with CouponCabin and highly recommend.
This is a no-brainer. I've been receiving cash back for buying items I'd normally buy anyway. My monies accumulate and I receive a check which it reaches a certain balance. My only problem is that I need to always remember to first go to the coupon cabin site before making a purchase with a merchant so that I can earn the rewards cash.
I just found CouponCabin this year and use it for everything. I get frustrated when my wife does not use and take advantage of the great opportunity. Very easy to use especially with the link to Chrome browser.
I had a missing cash back and CouponCabin made sure I get paid by following up with the merchant. They really do what they say they would do and will update you timely. They're very reliable and trustworthy.
I have been using Coupon Cabin for a few years now and like the service that I get from them. I always check before purchasing an item if there is a coupon available from Coupon Cabin. Most times I am able to use a coupon from them but not always. Everyone should be part of this program. Thanks for the great savings and service.
My cashback was not acknowledged within 14 days of my purchase-- I clicked the little button to mark it as needing review and had the whole thing resolved in a couple days by email-- was surprisingly easy and quick!
I can't believe how much money I've missed out on, not using couponcabin. After you sign up (free) you just search for the store you're going to shop from, click on the most appealing deal to you (a coupon, additional cash back etc.; I get the additional cash back) then shop from the redirected site. You'll get an email to verify you earned cash back and you get it through PayPal, check, or chase something. I choose PayPal. It takes maybe an extra minute, and then you're earning money for shopping by just clicking on some links first. Of course, the more you spend the bigger your return and the more you use couponcabin, the bigger your cash back percentage. Add it to your browser and it'll pop up for you. Easy!
Gain trust and grow your business with customer reviews.
At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.
CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.
CouponCabin has very few rules and the rules we do have are in place to make sure we can pay as much cash back as possible; it’s how we’re able to offer such great deals that you can’t find anywhere else. In addition, we make sure these few rules are prominently highlighted across the site when using our cash back program. That said, as a CouponCabin member, you have the ability to claim and redeem a Members Only coupon every 30 days.