• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user monicaj65
Illinois
1 review
0 helpful votes
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June 28th, 2018

I have been a coupon cabin member for not so long, I have earned $275 dollars cash back so far. At first I was afraid that it might be a fake page but now I cannot stop earning cash back. I would definitely recommend this page!

Thumbnail of user jillh183
New Jersey
2 reviews
0 helpful votes
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August 4th, 2019

I absolutely love this site Coupon Cabin. I have it downloaded on my computers and phone. With all the purchases I have made on line now since the Covid 19 this site gives me a excitement that at least I feel like I am getting a gift each time. The picture is what I received back so far from using this site.

Products used:
All of them

Service
Value
Thumbnail of user peterf123
New York
1 review
0 helpful votes
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March 20th, 2018

I've only been with Coupon Cabin a few months but my first check representing my cash back earned so far is on the way to me. The process for receiving cash back is simple and quick. I'm very pleased with the results I've seen so far.

Thumbnail of user nathaliec45
Illinois
1 review
0 helpful votes
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January 24th, 2021

A free site that helps you earn $$$ back in purchases you would make anyways is amazing! What makes it even better is that you set your limit of when you get the $$$ transfered to your acct. And it is CASH in your checking or savings. Its not a visa card, cash card, venmo or anything like that. I personally hate receiving credits or cards I have to use. Money is always best.

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

CouponCabin is committed to helping customers save money in the easiest, most straightforward ways possible. After all, who wants to miss out on the chance to earn cashback at more than 3,500 stores? Thanks for the support, Nathalie!

Thumbnail of user ryank152
California
1 review
0 helpful votes
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September 6th, 2018

I was very surprised I received my cash back in a form of Amazon gift card within few days of my purchase. This was real and legit. I was very doubtful when I registered my email and actually felt regretful of giving away my email address. However, the steps were really simple and fast. It is really hard to believe so try it yourself.

Thumbnail of user jeann49
Colorado
1 review
0 helpful votes
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November 27th, 2018

I love the Limited Quantity Members Only offers. You can claim one every 30 days and whenever I have one available, I scan the offers to see what's available. There is usually always a store that I shop at. It's a great way to shop for the holidays!

Thumbnail of user brettg104
Indiana
1 review
0 helpful votes
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December 25th, 2020

There's not a whole lot to say but that I'm actually getting my 2nd payout since I've started using a few months ago. I'm a guy who never coupons and leaves what the missus gives me to take to a store in my car lol With this, I can click on a partner website on couponcabin app,(Walmart, Target, etc.), which takes me to the website. Then I make a purchase like normal and BAM!. My cashback from that order appears on CouponCabin. I literally don't have to do anything lol It's great!

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Our innovative and intuitive systems make it easy for novice shoppers to save cash and earn money back on purchases. Try out our downloadable Sidekick browser extension for an even easier way to get the most out of your shopping experience. Thanks for being one of our eleven-million members, Brett!

Thumbnail of user janaleem
Utah
1 review
0 helpful votes
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January 12th, 2018

I love CouponCabin. I've been a member since March 2017. I use the Sidekick extension so I always know when I'm on a site that offers cash back through CouponCabin. I shop, and I get money back. It's that easy. I tried using eBates, and it wasn't nearly as easy as CouponCabin, plus I earn more money. Love, love, love! After reading other reviews, I'm not sure I really believe the negative comments. Almost 3 years and there has never been an issue getting cash back. Set your threshold, once the return-time has passed, your money arrives via PayPal, your bank account, etc. Customer service is great. I used a special cash back promotion from Applebee's where I emailed my receipt, and I had a confirmation and my cash back showing on the same day, and this was on New Year's Eve. Great company. On top of cash back, they also offer other coupons and deals you can choose from for your purchases.

Thumbnail of user shakesw
Pennsylvania
1 review
0 helpful votes
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May 27th, 2018

This was my first time using CouponCabin, but it won't be my last. I made an Amazon purchase and contacted CouponCabin. They got back to me to let me know what my account balance is. I was very happy. Very easy to use.

Thumbnail of user micheleg237
Florida
1 review
0 helpful votes
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October 9th, 2020

Getting cash back from stores I shop and able to get gift cards for stores i frequent with the money I accrued. They let you know when you are on a website if they do cash back or if there are coupons available.

Products used:
Gift cards

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

We couldn't have said it any better ourself, Michele! We appreciate your support, and we look forward to finding more ways for you to save while shopping.

Thumbnail of user ricardos80
New Mexico
1 review
1 helpful vote
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August 26th, 2018

Once a month you can get "offer" for get $100 spend a $100 type offers. As long as you follow the guild lines and dont mind waiting a couple of weeks for the money back then its well worth it, free money right!

Thumbnail of user carolk198
Pennsylvania
1 review
1 helpful vote
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September 6th, 2018

I have been using CouponCabin for several years. They are very responsive, reliable and always there for any issues with excellent customer service. The plugin is amazing - saves me $$$! As an example, a few days ago I was looking for a coupon for a dental care product. I found a $1.50 coupon on purchase of two... AND noticed CouponCabin alert of a rebate of $1.50 if I uploaded my receipt after purchase. I went to my drug store to purchase the item - they were offering a buy one - get one 1/2 off deal - saved alot! Can't say enough about CouponCabin!

Thumbnail of user miken206
New York
1 review
13 helpful votes
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September 25th, 2018

They deactivated my account and claimed I tried making multiple accounts after I made a purchase of $65 with my "claimed" Cashback of $50... I contacted customer service and keep repeating the same thing, not telling me how, why. When, just keep repeating you violated our terms... thanks for nothing...

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

CouponCabin has very few rules and the rules we do have are in place to make sure we can pay as much cash back as possible; it’s how we’re able to offer such great deals that you can’t find anywhere else. In addition, we make sure these few rules are prominently highlighted across the site when using our cash back program. That said, when accounts are identified as trying to get around these rules, we have no choice but to close those accounts.

Thumbnail of user erinw103
Ohio
1 review
1 helpful vote
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August 7th, 2018

I received my money back in an amazon gift card, which was fine since I shop on Amazon all the time. I was completely pleased with the process. I only used one coupon to see it actually worked. Now that I know I will actually get money back I will start shopping on there all the time.

Thumbnail of user cherylb332
Florida
1 review
0 helpful votes
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January 14th, 2019

I was apprehensive about hitting the button to get $50 with a $50 purchase but thought why not. I sat and waited for the deal to become available and my patience paid off. I placed my order (spent my $50) and then was disappointed and concerned to learned it takes 90 days to get the $50 gift card. I anxiously awaited and sure enough received an email from couponcabin that the $50 gift card was available! Now to spend it. Still apprehensive, I put my order together, loaded the gift card number, hit the submit button and bam it worked! Thank you Couponcabin.

Thumbnail of user lisas728
North Carolina
1 review
0 helpful votes
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April 30th, 2018

I absolutely love CouponCabin. I have won four $100 of $100 purchases. I was paid quickly by check, I have gotten cash back on two purchases at Sephora, and once at Red Robbin and the customer service is outstanding. Im here to stay and give this company 5-Stars! And you do not have to give a credit card number.

Thumbnail of user alyssas207
Tennessee
1 review
0 helpful votes
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November 28th, 2020

I have been using CouponCabin for years now and racked up about $400 in cash back, so I've been super happy with them. I ended up making a mistake on a big order and Kerry went above and beyond to make sure I got that cash back! Super, SUPER happy and will continue making sure the CC extension is active on ALL of my devices. Thank you! :)

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

You're welcome, Alyssa! Our incredible cashback team is what holds up our top-notch cashback deals of up to 20%. Thanks for being one of our eleven-million cashback members!

Thumbnail of user hunterc7
Kentucky
1 review
8 helpful votes
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April 10th, 2016

DO NOT use Coupon Cabin. I created an account and purchased a $272 item through their link. I was told to receive a $24 pending cashback for that order within 1 week. However, they did not issue me any pending cashback for three weeks. I contacted the customer service (provided proof of purchase and filled a claim), but was told that the store have not yet confirmed the order. It is possible that the store already paid Coupon Cabin, but Coupon Cabin refuses to refund the customer. Today, they also blocked my IP address preventing me further accessing their site. DIRTY BUSINESS. Bait and switch scam.

Tip for consumers:
Do not expect to receive any cashback through Coupon Cabin.

Service
Value
Thumbnail of user ryane21
Sam J. – CouponCabin Rep

Hi Hunter,

I am sorry for the problems you have experienced on our website. With regard to your missing transaction claim, please note that we are unable to pay you for transactions that we do not get paid for and unfortunately, we still have not been able to get the store you purchased from to verify and pay us for your transaction. I can assure you that as soon as this happens, we'll immediately credit your account. As for the blocked message, our security system flagged your repeated logins each day as unnatural and locked your account down for your own security. I've removed this lock and you should now be able to see your account again. If you encounter any further issues please feel free to contact us at support@couponcabin.com at any time.

Sincerely,

Ryan Ewart

Customer Service Manager | CouponCabin

Thumbnail of user judim53
Indiana
1 review
0 helpful votes
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May 5th, 2020

Coupon cabin is a great site for awesome deals and cash back for most of your online purchases. I am a long time member and have only seen growth in the number of stores and deals being added. The amount of money I have saved is incredible and the cash back is the icing on the cake. Thank you coupon cabin and keep up the good work!

Thumbnail of user crystalw29
Ohio
1 review
9 helpful votes
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April 13th, 2016

I joined coupon cabin as I was debating purchasing a pricey item for my husband. I went to the site to purchase it from coupon cabin quite a few times because it was so expensive and I was debating buying it or not. I finally purchased the I, using the coupon code and going through the website. After, I check my account and it says I am banned. When I contacted customer service all they said was I violated policies. When I inquired why I got no response. I am guessing the site is some sort of scam and am now worried about the fact I had linked my PayPal account to them.

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

Hi Crystal,

I took this under review and agree that your account should not have been closed. I apologize for any misunderstanding this may have caused and I appreciate that you brought it to our attention. Since your review was posted here we have been in touch by email to help get this sorted out for you, and we can continue our correspondence until you are satisfied with the outcome.

Sincerely,

Ryan Ewart

Customer Service Manager | CouponCabin

Thumbnail of user dawnh114
Wisconsin
1 review
0 helpful votes
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February 28th, 2018

CouponCabin is a great service. I shop as usual and earn cashback on my purchases and have earned over $300 cashback! The process is very easy to use. I would highly recommend to anyone who is interested in saving money.

Thumbnail of user stevene61
Maryland
1 review
0 helpful votes
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January 11th, 2018

Coupon Cabin is very easy to use and the Cash back rewards are a no brainer. These days nobody should ever pay full price. I use Coupon cabin as my starting point for most of my favorite websites. The cash back reward is like a treat for yourself for shopping online from some great websites like Nordstrom Rack and even Stubhub.

Thumbnail of user kimn50
Wisconsin
2 reviews
13 helpful votes
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January 14th, 2018

I would highly recommend Coupon Cabin for anybody who does online shopping. I have been using Coupon Cabin for about a year now and the cashback offers for my shopping are great. It's like getting a bonus check a few times a year. The customer service is great, they always get back to me very quickly when I have any questions.

Thumbnail of user shivaniw
New Jersey
1 review
0 helpful votes
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April 24th, 2019

The offers, coupons, discounts they give you and cash back options they give you are very substantial. I always go on this site before purchasing an item on any site just in case they have a coupon or a cash back reward! And they usually do :)

Thumbnail of user melissas416
North Carolina
1 review
0 helpful votes
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July 27th, 2018

CouponCabin is amazing! I enjoy cash back on most all of my online purchases, and I earn bonus cash for taking my rebates in the form of an Amazon giftcard. Once the cash back has cleared the Amazon code shows up in my e-mail and I'm spending it in a matter of minutes!

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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