• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user rachelp322
New Jersey
2 reviews
0 helpful votes
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September 30th, 2020

This website is easy to use and legitimate. I always get my cash back via an amazon gift card. Read the offers and the fine print. I use it for clicking through to a website for cash back. It always works. I've received over $100 total in cash back over the time I've used this website.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Thanks for your continued support, Rachel! We check thousands of deals a day to make sure what you see is what you get. Customer experience, first and foremost!

Thumbnail of user robertp332
New York
1 review
0 helpful votes
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January 2nd, 2018

I get a little percent back to CC. I don't use it as much as ebates, but it's a good second option. Used the coupon for $200 off of $200, it's no joke, it worked. Got a $200 credit back to Amazon on an item I paid $230 for.

Thumbnail of user ashleyr88
Pennsylvania
2 reviews
5 helpful votes
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March 24th, 2018

Managed to claim a few of the members only offers. They do credit your account, they will send a check, the check is legitimate.
However I feel theres a threshold and once you reach it, youll log on with a message saying you violated the terms and conditions and for that they will ban you, not just deactivate you, but ban you like a child that got caught stealing candy. Its the wording that makes you feel like youve done something sinful. There is nothing you can say to change their minds.
It was great while it lasted.
Have fun and cash out early!

Thumbnail of user alexisb193
New York
1 review
0 helpful votes
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September 9th, 2019

We love coupon cabin all their coupon codes are very up to date, when an order is missed they are very good about correcting any issues and they are very quick with the direct deposit with the money you earn!

Thumbnail of user judym111
California
1 review
0 helpful votes
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April 23rd, 2017

Cabin is the best site I've ever used I referred my friends and my neighbors and I get money back in so today I can't believe the customer service they get when they use coupon cabin. I have been using it for at least 6 to 7 months and I've already received over $100 back on my purchases I really do appreciate their help thank you!

Thumbnail of user vickij84
Pennsylvania
1 review
0 helpful votes
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October 11th, 2020

Why wouldn't you use coupon cabin? To be able to get back money is a no brainer. It's so easy to use & tons of different coupons as well. Love coupon cabin. So many coupons for so many stores. FABULOUS! Recently I bought my grandson 3 pairs of Uggs boots & sneakers, bought myself some items on Victoria's Secret, made some household purchases on Walmart. Added up to a nice Amazon Gift Card from CouponCabin. Love it!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

From our Sidekick browser extension to our cash back rates and faster payout times, we're always working hard to make sure that each and every one of our 10 million members save while shopping. Thanks for your support, Vicki!

Thumbnail of user andreab200
Massachusetts
2 reviews
1 helpful vote
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December 16th, 2017

U will get ur $ back from coupon cabin just email ur confirmation receipts sometimes clicks just don't go thru so that's why u send receipts they want u 2 get their $ cashback this is their biz the reps r very kind 2 all ppl:-):-) xoxoxo also full list of updated coup codes added daily

Tip for consumers:
just email them ur receipts they want u 2 get ur coin :-) :-)

Service
Value
Thumbnail of user pams111
Kentucky
1 review
0 helpful votes
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February 15th, 2018

CouponCabin is awesome! The best deals and the cash back is amazing! I was able to get one of the cash back deals and they actually sent me my money early! It's legit, an easy site to use, and questions sent via email are answered almost immediately! Would definitely recommend CouponCabin!

Thumbnail of user ronw65
Hawaii
1 review
14 helpful votes
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May 26th, 2016

They offered me 12% back at Nike if I signed up within 2 minutes so I did. When I clicked on the rebate it was not 12%, but 9%. I immediately emailed their customer service. One month and about 20 emails later, they have changed their story and added limits numerous times. Even when I showed them previous emails from their people they recanted and said I misunderstood. Then they said as a gesture of goodwill they'd give me the 12% instead. But when I checked my account they only gave me 7.7%... not even the 9%. So I asked again. They said there was a payout limit. And now when they see this they will respond for you all to see, saying how great they are and how I can contact them again for help and on and on... it's a scam, bait and switch, lie, and very deceptive con. Glad I only wasted a month on this. I used ebates during the Thanksgiving/Christmas season and didn't have one issue. I should have never tried this disreputable company.

Tip for consumers:
go to ebates instead

Service
Value
Thumbnail of user ryane21
Sam J. – CouponCabin Rep

Dear Ron,

I am sorry to hear that you’re dissatisfied with the service you received but it’s important to note that CouponCabin Cashback works very differently than other cashback sites you may have used. Where many sites offer a flat 3% back, as you note, CouponCabin offered 9% and even 12% back for Nike.com purchases. Because we pay out so much more than other sites, we must put maximum cashback levels on each offer. We clearly list these maximums along side the cashback amount on our site and the vast majority of users never hit these maximum levels, but in your case, your transaction did hit our maximum of $16 back. I’m sorry you’re disappointed with us here, but our cashback just works differently than what you’re maybe used to on other sites. If you give us another shot, I bet you’ll find that you’ll earn more on CouponCain than if you use other sites.

Sincerely,

CouponCabin Customer Service

Thumbnail of user kimt77
Ohio
1 review
0 helpful votes
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September 27th, 2016

I made a purchase that was supposed to give me $20 cash back in 60 days. It was well past the 60 and I went on the website to look into it. It said I was sent the rebate check weeks earlier. I never received this. I emailed cust. Serv and told them I never received it. Within a say they came back and said they were reissuing a check and it would go out by Friday. It was sent on Friday and I received it the following week. No hassle, no weeks of investigation, no questions asked. Love Coupon Cabin

Thumbnail of user anthonyb125
New York
2 reviews
0 helpful votes
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July 12th, 2016

I contacted Coupon Cabin as there was not anything pending in my cash back credit. I contacted Coupon Cabin and they diligently worked through and I provided them with receipts and ultimately I received credit for ordering from the two vendors based on loyalty from Coupon Cabin. The thoroughness and customer service is what it is all about and they deserve kudos for a job well done. Thank you Coupon Cabin.

Thumbnail of user anao26
California
1 review
0 helpful votes
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February 20th, 2018

Easy cash back app without much hassle. Just click on a button and you can get a % back or an amount of money back from your purchase. I was able to get $45 back on a $45 purchase. The only catch was I had to wait 90 days to get the money back. They do let you know what day to expect the money and mine was deposited directly into PayPal.

Thumbnail of user ruchis10
Illinois
1 review
0 helpful votes
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July 31st, 2017

I love couponcabin. They always have some amazing deals. I specially love their member exclusive coupons. I always check coupon cabin to find great deals before shopping online and I love when I get cash back Everytime I shop. Highly recommend it

Thumbnail of user celesteg7
Kansas
1 review
0 helpful votes
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August 13th, 2016

I was skeptical that I would get a response to a missing transaction yet less than one day later not only did I get a response but the entire issue was resolved and account updated. Extremely pleased.

Thumbnail of user suzanned227
New Jersey
1 review
0 helpful votes
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September 10th, 2020

Coupon Cabin is associated with numerous online websites, and offer higher Cashback percentages than other similar sites. Coupon Cabin also offers additional bonus cash, Promo codes and in-store coupons. Payments are accurate and promptly credited to your account. Also, by adding the Coupon Cabin Sidekick extension to your browser you will be notified of Cashback, Promo codes and price comparisons that are available for the website you are shopping at.

Thumbnail of user maries122
Tennessee
1 review
0 helpful votes
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August 23rd, 2017

I really love this site. I do 95% of my shopping online because I really don't like to shop. I love how they give you coupons and deals on things you use every day, not junk coupons to get you to buy things you would normally not even see. I will continue to use this site and continue also to tell all my friends and family about it so they can save money too.

Thumbnail of user melaniec45
Texas
2 reviews
20 helpful votes
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July 6th, 2017

If you know you will be purchasing something online, check out this site for coupons, click on the coupon to the site you want to use, and it will send you there. Make your purchase and not only will you save money, but CouponCabin.com will start racking up a percentage of that purchase and give it back to you! I started this in June 2017, and I am already waiting for my $25.02 gift card to Regal Cinemas. If you request for your reward in the form of a gift card, you can earn an extra percentage! My card gets mailed to me on July 27th. They want to make sure you don't return your purchases. I'm excited! And there is NO FEE to be in this!

Thumbnail of user chanjrahb
North Carolina
1 review
0 helpful votes
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December 21st, 2018

I had a pretty substantial issue with cash back. CouponCabin never left me in the dark. They told me what to expect, gave me timeframes and most importantly, emailed me to assure me that my claim hasn't been forgotten. When the issue was resolved, they were gracious enough to apologize even though the issue wasn't their fault. It's nice not having to wait so long for cash back payments.

Thumbnail of user debyr
Massachusetts
1 review
0 helpful votes
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September 7th, 2020

Wonderful saving without a hassle. Since I had to retire early due to medical condition every penny counts. Coupon cabin has most of my stores I shop and give offers to even extra cash without a hassle. I try to make sure I always have the Coupon Cabin sidekick on always to make sure I get all the deals for places I shop. Great way to save,

Thumbnail of user lisaf331
New Jersey
1 review
0 helpful votes
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July 15th, 2018

What's not to love about Coupon Cabin? I shop online quite a bit and Coupon Cabin is always there to tell me how much I can get back on my order. They send me my money automatically when I reach my predefined amount and I can shop even more. I love it.

Thumbnail of user robbriqasht
Texas
1 review
0 helpful votes
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April 2nd, 2017

CouponCabin's customer support is outstanding! My issue was resolved before I even realized it was. I thought it would take a few days to hear back from someone, but, not only did they reply that same night, they had me back in business in less than 15 minutes of sending in my request. I also hadn't received all of the payments for my cashback rebates, and they had it in my PayPal account by the next afternoon. I am extremely satisfied with the level of support I received. 5 stars to CouponCabin's customer support team!

Thumbnail of user celestined
Alabama
3 reviews
0 helpful votes
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December 20th, 2017

I became a member of CouponCabin years ago. It is a wonderful sight. They do in fact pay you for shopping. The wonderful this is you choose your vendors. You order what you like. The awesome thing is that you get paid for purchases that you would make anyway. I would recommend this sight to anyone that wants to shop and get paid for doing it.
Celeste,
AL

Thumbnail of user kennetha82
Washington
1 review
0 helpful votes
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November 18th, 2018

I was skeptical, but couponcabin really proved me wrong! Lots of promos and cash back opportunities, and I got my cash back the day after my purchases. You basically get money just for doing usual online purchases, and at no drawbacks. I will use couponcabin for all my online purchases now!

Thumbnail of user patb207
Wisconsin
1 review
23 helpful votes
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June 5th, 2018

It's all a scam. I won a $50 back from Home Depot, bought 1 thing for $150, followed all their crazy rules, and in the end they didn't pay be and said it was Home Depot's fault because they mixed up the refund and credited it back to "an internal marketing program and not Coupon Cabin". Suuuure they did. What can I say, I got scammed.

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

Within 2 minutes of your submitting your missing cash back inquiry, we opened an investigation. When the store responded, they indicated CouponCabin was not credited with the order. Most often this means that a coupon was used that was not from CouponCabin, that another coupon/shopping site was visited after clicking CouponCabin or that a coupon was used that the store showed you as you checked out. Also, if your shopping cart was not completely, 100% empty prior to clicking from CouponCabin, cash back will not be earned. Our ability to provide members with cash back is contingent on us being compensated by the store. In this instance, since a different company received the commission, we were not able to provide you with cash back. Please know that we're on your side here in that we didn't get paid for your order either and we sure wish we had. That said, it's important that you always immediately place your order after clicking one of our cash back links because, as seen here, visiting other sites or using non-CouponCabin codes before completing your order can lead to the loss of cash back.

Thumbnail of user melaniej22
California
2 reviews
13 helpful votes
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May 5th, 2017

I received an email offer from Coupon Cabin offering $20.00 off a purchase at Amazon.Com. When I clicked the link from their email, it said it was acailable to the first 30 customers and gave me instructions to send a copy of my invoice to a specific email address at coupon cabin. I sent them my invoice as instructed. They replied stating that Amazon is not a member of Coupon Cabin. I replied stating that I received the offer from them. They then replied that it was an offer for new members only and I already received one once. No where did it state that it was for first time customers and why are they offering an Amazon coupon when Amazon isn't a member? This is considered by law, false advertising! I recommend anyone wanting to save money and get cash back, use Ebates. I have been using them for years and I have never experienced anything but good savings and cash back.

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

Yeah, we totally made a mistake in our reply to you and I'm very sorry about this. This $20 back on $20 offer was not for new members, rather our 20% offer is for new members and we got them mixed up when replying. Again, I'm sorry for this and please do accept our sincere apology here.

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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