• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user mwami
California
20 reviews
53 helpful votes
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June 15th, 2017

I've been a member of Ebates and MrRebates for years (also Fat Wallet but transferred money owed to Ebates). Ebates and MrRebates have been easy to use and I've saved hundreds over the years. They also have mobile apps.

Coupon Cabin promises some great cash back promos but it is a pain to use.

1) NOT mobile compatible, you MUST use desktop
2) Lots of rules to make sure transaction posts correctly ex: 1 hour timelimit, can't have any items in cart before clicking on link etc.

All the fine print and gimmicky cash back promises not found on similar sites made me think Coupon Cabin might be a scam. Am surprised to find so many positive reviews here.

I've already earned some pending cash back from CC but will probably stick with Ebates and MrRebates because those are much easier and faster to use.

Thumbnail of user elenam47
Arizona
1 review
2 helpful votes
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April 24th, 2017

Within one week of having created my new Couponcabin account I have already received $30 dollars cash back in my Paypal account from my purchase made via Couponcabin of about $40 dollars. Getting $30 dollars from Coupincabin returned back to my Paypal account means my $40 dollar purchase ended up only costing me about $10. I have not found comparable cash back offers elsewhere, of the type offered by Couponcabin, specifically the amazing $5 dollars back on $5 dollars spent, $10 dollars back on $10 dollars spent, and $20 dollars back on $20 dollars spent offers. Thanks Couponcabin.

Service
Value
Thumbnail of user mhda
California
3 reviews
12 helpful votes
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September 17th, 2018

Buyers be aware that your account will be closed if you made a good cashback amount form your purchase... they will close your account before you get your money. The best way I found that to contact the store that you made your purchase with and request the sales or the financial manger then tell them your story that CouponCabin didn't give you your cashback as promised then the store will remark that and they will terminate CouponCabin from getting any cashback from that store because they breached the agreement with the store and didn't comply with the offer as they must do!

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

CouponCabin has very few rules and the rules we do have are in place to make sure we can pay as much cash back as possible; it’s how we’re able to offer such great deals that you can’t find anywhere else. In addition, we make sure these few rules are prominently highlighted across the site when using our cash back program. That said, when accounts are identified as trying to get around these rules, we have no choice but to close those accounts.

Thumbnail of user rohithb
Illinois
1 review
0 helpful votes
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February 26th, 2018

I once came across CouponCabin where I felt it was a joke to get 100 back on purchases of 100 and above but wanted to give a try and joined The site. Within 2-3 days I got an opportunity for Nikes 50 back on 50 and went for it. I was amazed to get that opportunity and the customer support was very helpful and gave the cashback as soon as I submitted my click. I felt like I was on cloud 9 since its a fact that no one would give 50 back for a Nikes purchase but here it is the best cash back program ever! Thanks a lot CouponCabin for giving me this opportunity...

Thumbnail of user katrinar82
Illinois
1 review
0 helpful votes
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December 2nd, 2020

Who could`ve thought I will enjoy CouponCabin that much. I am a very picky person and find flaws in pretty much everything (yes, my perfectionist nature can do it). I did not expect much from CouponCabin, but when 3years ago I got my first check in the mail for $100 I was surprised it worked (just like they said it will)
I wrote a very positive article about CouponCabin my FB group dedicated to personal finance and I suggested CouponCabin to all my friends. Three years later I still stand by my review. I am not associated with CouponCabin in any way and this is my honest opinion!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Wow! Thank you so much for your continued support, Katrina! We are proud to count you among our more than eleven-million cashback members and hope you stick around for continued deals at more than 3,500 top stores!

Thumbnail of user jameelahs
North Carolina
1 review
0 helpful votes
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September 6th, 2018

I hate going to the stores. Shopping onlines is so much easier for me. I came across couponcabin as when I was searching for a coupon to order sneakers from finishline for my son I don't think I even paid attention to the fact that I would get money back next thing I know I get an email about cash back I'm like no waymore money to shop with I chose to have it sent to amazon. Few days later there it was Amazon gift card.

Thumbnail of user chriss772
California
1 review
0 helpful votes
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September 20th, 2017

I noticed many of the sites I shop online use Coupon Cabin, especially after using the widget! Now, it does take a while to get cash back for basic purchases. I want to say your first cash back comes very quickly, within a few days, but AFTER that, it takes 90 days or so. That's where I warn you! Don't expect to buy something and get money back immediately, NOT HOW IT WORKS! But the way I see it: If I was going to buy it anyways, WHY NOT! It's a great feeling when you get a random email saying you got money deposited into your Paypal Account. I love this site!

Tip for consumers:
Money is not given back immediately!

Thumbnail of user michelleh1273
Florida
1 review
0 helpful votes
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November 22nd, 2020

Everytime I shop I use Coupon Cabin, which gives me great coupons to use. Also, Coupon Cabin allows me to earn cash back at many stores where I shop or eat. Coupon Cabin makes shopping so much more fun.

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Hard to have a bad time when you're getting paid to shop! Thanks so much for your great review, Michelle!

Thumbnail of user erical27
Kentucky
1 review
0 helpful votes
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September 13th, 2016

CouponCabin customer service has always been extremely quick to respond to any inquiries regarding missing cashback. On one occasion, I hadn't read the requirements correctly and wasn't eligible for cashback on an in store purchase. It wasn't the answer I wanted, but I understood with the clear explanation I received from CouponCabin. On another occasion, cashback wasn't credited on a large purchase. My inquiry was addressed quickly, with updates along the way, and my account was credited with the missing $16 rebate within just a couple of days.

Thumbnail of user laurenj88
New Jersey
1 review
0 helpful votes
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June 3rd, 2019

I am not a crazy online shopper, but I have had a great experience with CouponCabin and have saved (and made!) some seriously good money for a simple, free cash back program. I love that they are partnered with stores where I already shop and I don't have to do anything extra to get the rewards other than click on the link in the CouponCabin webpage (which is easy enough, as it pops up automatically advertising any associated deals if you install the web extension). There have only been a few times I haven't gotten paid out, and its always for reasons that were clearly explained in the terms if I looked back (and the one time I didn't get money and I should have, CouponCabin sent me a few dollars as an apology - more than I would have gotten from the deal itself). This company is REAL and the cash back WORKS. I love them.

Tip for consumers:
Follow the directions, use the links from their main site so they have a way to track your purchase, and read the terms, it's not hard to earn money. And be a decent human being. If you try to double- or triple-dip with other coupons or deals you may have acquired elsewhere, be prepared to be disappointed because that's cheating and they will call you on it and not pay out.....oh! and cash in for Amazon gift cards instead of cash for an even better return on your points ;)

Service
Value
Thumbnail of user nettieb5
Colorado
1 review
0 helpful votes
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May 1st, 2018

Its rare that there isnt cash back through CouponCabin for most all on line stores I shop at. Does the cash back get me to spend a little more- probably... but then that little extra I get covers the little extra I spend. Its a win win.

Thumbnail of user garyv29
California
1 review
0 helpful votes
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January 16th, 2018

Love this site. Have earned $158 cash back from my online purchases. I will continue to use this and hope to keep winning more offers so that I can buy my familys essentials, and desirables, online. God bless this company!

Thumbnail of user djc28
Texas
1 review
0 helpful votes
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January 20th, 2019

I have went back and forth about using these kind of cash back applications. I decided to go with Coupon Cabin due to watching RHNY. I enjoy how it takes you directly to site and applies cash back/coupon automatically. Shopping is a breeze and recieving my cash back is easy.

Thumbnail of user jasminea100
Florida
1 review
0 helpful votes
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January 23rd, 2021

I love using Coupon Cabin so much. It gives me worthwhile cash back on a lot of my purchases and pays out fast. So many different options for payout. Way better than Rakuten.

Tip for consumers:
You will love it. Sign up.

Products used:
Cashback

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

CouponCabin has earned the trust of millions of shoppers by offering cashback amounts as much as five times greater than competing sites! Thanks for being one of our eleven-million members, Jasmine!

Thumbnail of user roberta696
Connecticut
2 reviews
0 helpful votes
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April 18th, 2019

Very easy system of getting rebates from my favorite shops! Tracking is automatic once you activate the deal. CouponCabin does all the work and payment received when promised!

Thumbnail of user angelal349
Georgia
1 review
0 helpful votes
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February 16th, 2020

Relaxing, talking and laughing over a meal at Applebee's with my mom and son. This was her first day out of the house in two weeks after having knee replacement surgery.

Thumbnail of user yasmins38
Illinois
1 review
1 helpful vote
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February 22nd, 2021

Coupon Cabin has never let me down. They offer great cash back options, I never have issues with my rebates and pay out options are more than sufficient. Very pleased - thanks CC!

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Our pleasure, Yasmin! We hope that you stick with CouponCabin for more incredible markdowns, cash back deals of up to 20%, and special gift card bonuses for over 3,500 major retailers!

Thumbnail of user amyo262
South Carolina
1 review
0 helpful votes
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October 8th, 2020

I make so much money back using Coupon Cabin. I love the different perks they offer like "Member Bonuses". I recommend this site for anyone that shops online already. Why not get paid back to shop?

Thumbnail of user galena6
Massachusetts
1 review
0 helpful votes
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December 22nd, 2017

I use this app as a button to press for cashback on purchases from websites. Sometimes I forget, sometimes I remember. Either way, I'm purchasing the stuff anyway so its a bonus that I get a couple dollars here and there. Honestly I don't really keep track. I have mine set to only send checks when I hit a certain amount of $$ because depositing a $2 check is a waste of my time. I'm super amused by people's complaints about the website - it's free money people. Maybe I'm not getting all of my promised cash back? But really, who cares? That being said, the reason for my 4 and not 5 stars is because the popups are a bit annoying (they happen on every tab of the website that is open), and the activation times out, which is why half my purchases aren't covered. Really, that's on me though - I should be proactive to make sure it's active before I checkout. But like I said - it's free money so whatevs.

Thumbnail of user darlenel32
New Hampshire
1 review
1 helpful vote
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April 11th, 2018

This site is easy to use. So far I have only used the cashback on Items purchased in-store. I click what I am interested in, and upload my receipt after I have purchased it. Boom-done-cash back in my account.

Thumbnail of user leeg151
New York
1 review
1 helpful vote
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December 16th, 2019

CouponCabin is a powerful vehicle for savings. They offer items and opportunities withwhich it is easy to shop and save. When I have an upload and/or a concern, they always respond promptly, and that is what I really value.

Thumbnail of user belindag6
Wisconsin
1 review
0 helpful votes
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October 21st, 2016

I had question about a promo code for under Armour and I got a reply right away. They couldn't figure out the why the code didn't work for me. They tested it and it worked for them. They gave me a $25gift card for Restaurants.com for my trouble. Very satisfied with the customer service. I had a response in less than 15 minutes!

Thumbnail of user alicel74
Illinois
1 review
10 helpful votes
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March 17th, 2018

They'll never pay you your cash back. They'll block your account with some nonexisting excuse right before the first pay period. They'll trick you to shop on some websites and they'll keep the cashback from the online store and never pay you your share. This business is illegal and I'll report them to state's department of taxation

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

CouponCabin has very few rules and the rules we do have are in place to make sure we can pay as much cash back as possible; it’s how we’re able to offer such great deals that you can’t find anywhere else. In addition, we make sure these few rules are prominently highlighted across the site when using our cash back program. That said, when accounts are identified as trying to get around these rules, we have no choice but to close those accounts.

Thumbnail of user sutirthab
Pennsylvania
1 review
0 helpful votes
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August 1st, 2018

I enjoy shopping using CouponCabin. I max out my coupons in any case and then on top of that to get more money simply for shopping is wonderful. Today for example I shopped for jackets on Old Navy and given the rewards I had in my Gap/ Old Navy account, my net out-of-pocket was only $8. Nevertheless I still received an additional bonus for shopping on Old Navy because I had gone through CouponCabin. Recently I was able to get a $50 back on a Local Deal Order over $50 and I intend to use that soon. All in all, this is real and I have made and saved money using CouponCabin. Thank you CouponCabin.

Thumbnail of user ahmeta16
California
1 review
0 helpful votes
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September 13th, 2018

CouponCabin really works and pay back huge cash amounts. Just need to follow the directlions listed on the webpage, and you are sure to get back your cash. It's especially good when you get those $50 or $75 back deals. In last year I got several hundread dollars back.

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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