• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user cherylm396
Georgia
1 review
0 helpful votes
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March 4th, 2019

I recently used Coupon Cain for the first time. It was an amazing experience.

Easy to use and I got my first check so quick.

Nothing like $14.87 to make me a Coupon Cabin customer from now on.

Awesome!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

You're awesome, Cheryl! Earning cash back is as amazing an experience as climbing Mt. Everest in our opinion!

Thumbnail of user roberts3585
Colorado
2 reviews
0 helpful votes
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July 26th, 2020

CouponCabin.com is a wonderful cash back for online shopping site. They provide some of the highest cash back rates I've ever seen, and I've never had any issues whatsoever with receiving my cash back. Their customer service department is amazing. They're incredibly helpful and friendly. They also offer deals that other sites of a similar nature don't, such as receiving a cash bonus for posting proof of your cash back on social media. I have nothing but praise for this site and will continue to use it for years to come.

Thumbnail of user wolfs3
Washington
3 reviews
0 helpful votes
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October 23rd, 2017

Have been using Coupon Cabin for quite some time and they are great! You dont have to wait for your payout like Ebates (only happening a few times a year). Some payments come through faster than others, but nice to have money rollin' in since I shop online for most of my purchases! Great company!

Thumbnail of user philw44
Georgia
1 review
0 helpful votes
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March 27th, 2018

Not sure where all the negative reviews are coming from. If you follow the directions, this site is truly hard to beat. I purchase a lot gear for biking and kayaking and most of the sites I use work together with CouponCabin. I have my rebates sent to PayPal and have saved a ton during the last year. I have had to contact customer service a couple of times about rebates that were not credited for one reason or another and they are great to deal with and got the issues resolved. Solid company and totally recommended!

Thumbnail of user donnan50
Illinois
5 reviews
14 helpful votes
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April 8th, 2018

Ive been using Coupon Cabin for awhile now and Im very happy with it. They have specific rules on how to earn certain limited coupons such as get $50 when you spend $50 at Amazon. As long as you follow the directions, you get the money in your account quickly (see my tip below). The regular coupons work great and they have many more than any other site Ive used.

Tip for consumers:
To redeem your earnings, select a dollar amount and Coupon Cabin will automatically send you a check when you reach that amount.

If you win one of the limited coupons such as “get $100 when you spend $100 at Walmart, screen print the instructions after you win, to make it easy to get your money”. Remember, if you win this type of Coupon, you must make a purchase first and send the online receipt to Coupon Cabin per the instructions.

Service
Value
Thumbnail of user rusminar
New York
1 review
0 helpful votes
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January 2nd, 2018

When I first heard about CouponCabin I thought "just another fake site" boy, was I wrong! I literally do not shop without CouponCabin ever! Best part is that you have online and in store coupons! I'm totally obsessed and I always tell people about it. I'm a huge shopper, literally shopping problem but with CouponCabin it's saving me money so why not spend and save the rest.

Thumbnail of user sheilal34
Nebraska
1 review
0 helpful votes
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December 18th, 2017

This is 100% the best coupon app there is. Everything is valid and you don't waste your time on crappy codes. I have only been a member for a few days and have already saved $56 plus gotten $7 back in my cash fund account. I told a couple of my friends and they joined also, as did my mom and sister. LOVE IT.

Thumbnail of user wesleyc36
Wisconsin
1 review
1 helpful vote
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November 22nd, 2017

Although its a bit complicated at first glance, this site is very legit. And having received cash back from this site already, I can tell you that they do in fact hold up their end of the deal.

Only down side is the waiting period before you get your cash back, it can be up to 3 months.

Thumbnail of user benjaminh88
Pennsylvania
1 review
0 helpful votes
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June 28th, 2018

Using their Chrome extension is simple, it notifies me of the retailers it works on, I simply activate it for my shopping experience and generally get the funds into my account a week or so later. Then after a while they'll send me an Amazon GC. They do send lots of emails that I largely ignore for some crazy cash back deals. I don't really plan shopping around how much I could get back so I don't bother, but that's another way someone could.

Thumbnail of user melissac191
Tennessee
1 review
0 helpful votes
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December 12th, 2017

Coupon Cabin has saved me a lot of money, I always check this site before making any purchases. The only issue is that if you hit the back arrow it kicks you out of the online store and you have to start over.

Thumbnail of user wesleyn13
New Jersey
1 review
0 helpful votes
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September 11th, 2018

While ordering my Halloween costume high heels I was shopping on Shoes.com their website coupon did not apply to the items I was purchasing so I did a google search for coupons to the website. Coupon cabin came up and I've seen their commercials on Bravo so I figured I'd try it. I got 75 dollar shoes for 55 with the coupon cabin code. Then! I got over $12 e gift card to Amazon! I'm hooked!

Thumbnail of user calliea9
California
1 review
0 helpful votes
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February 26th, 2020

I use CouponCabin routinely to save a bit of money with my online purchases. It definitely adds up and is always pleasant to get my Amazon gift card. I haven't had any trouble collecting my cash and have been using them/collecting payouts for at least a year.

Thumbnail of user marjoriev2
Maryland
1 review
0 helpful votes
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August 10th, 2018

Yes, I have received lots of $$$ back, and when an issue arose, they worked very hard to resolve it. I feel their customer service has been tops. It is true, you may need to wait longer than you wanted to receive your funds, but it is NOT the fault of this company. They are dependent on when the merchant pays them! Keep this in mind before you criticize!

Thumbnail of user stellak33
New Jersey
1 review
0 helpful votes
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August 24th, 2020

I try to use it as many times as possible... I forget sometimes of course. But since I have been using couponcabin, I got over $100 back in Amazon Gift Certificate... once payable amount reaches the target I set, it sends the code to my e-mail right away, and with one click it is credited to Amazon account. Getting my cash back has never been a problem. One issue I have is that sometimes clicks I did (and purchased) won't show up on my activity but about 85% times it works in my experience.! Worth the couple of clicks for sure :)

Thumbnail of user sherryg27
Texas
2 reviews
0 helpful votes
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March 8th, 2017

Coupon Cabin is a great company and offers an extremely user friendly app that helps consumers save money by ordering online from various retailers and paying you back to do so. My money is sent directly to my checking account. I love shopping through this app. Nice discounts and savings. I really love the fact that some of my most favorite retailers are included. Such as Michael Kors, Home Depot and JC Penney. If you're not shopping through Coupon Cabin you're losing money!

Thumbnail of user irynac4
Illinois
1 review
0 helpful votes
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October 2nd, 2019

Absolutely love CouponCabin! Every month I am able to claim great cash back offers on things I need and would be buying anyway. Customer service is truly great, so easy to get in touch with them and the problem gets solved quickly and efficiently every time. My cash back checks have always arrived on time as promised. This is like getting paid for shopping, absolutely awesome!

Thumbnail of user teresas158
Massachusetts
1 review
0 helpful votes
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May 16th, 2018

I usually buy most items online all the time, someone told me to sign up with CouponCabin to get percentage money back from what I spend. Signed up, still doubtful, but it didn't take long for me to decide how I wanted my money, and I decided on gift card. Almost ready to get another one. This site is Awesome!

Tip for consumers:
I thought I had a problem with one of the shopping sites and emailed CouponCabin, before the day was over, they had emailed me back and let me know what was going on. Customer Service is excellent.

Service
Value
Thumbnail of user wiln1
Connecticut
1 review
0 helpful votes
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March 29th, 2020

I wholeheartedly recommend CouponCabin! I began a casual relationship with CouponCabin but, today use it as the launching point of my purchases. It's quick, easy and is one of the few sites which makes itself worth your while repaying your loyalty almost immediately. Every day I find myself on the site more and more spending more time here for both large and small orders. So I let CouponCabin lead me to retailers who want to work with me and earn my spending. Today more than ever the Cabin makes good sense!

Thumbnail of user danettec35
Pennsylvania
1 review
1 helpful vote
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July 4th, 2023

Ive been using Coupon cabin for a few years and have received over $1000 in cashback through either gift cards or cashback (my choice). Along with coupon cabin providing coupon codes to help me save extra money. I definitely recommend! Who doesn't like saving money on day to day purchases!

Tip for consumers:
Love it!

Products used:
Cash back and discount service

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Well said! It's easy to save and earn heaps of cash when you use CouponCabin's industry-leading offers! Plus, because of our quick payouts and multiple payment options, you're able to see the benefits of your cash back almost immediately! Thanks for being part of our twelve-million member team, Danette!

Thumbnail of user tiffanyd199
Tennessee
1 review
0 helpful votes
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October 8th, 2020

Coupon cabin makes me feel like I'm always getting a great deal, but wait there's more... plus I get cash back at my favorite stores! Like right now I got some shopping to do cause I just received my Amazon gift card for over $37.00 just for shopping last month!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Thanks so much, Tiffany! We appreciate each and every one of our 10 million members, and we'll continue to work hard so that your hard earned money goes further.

Thumbnail of user bettyr21
Texas
1 review
0 helpful votes
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August 23rd, 2016

Coupon Cabin asks that you let them know if any of their deals don't work. I was trying to use a deal for Southwest Airlines that stated it was good for travel through June, 2017. However, when I tried to check flights for May, they were not available. I contacted Coupon Cabin and they responded quickly, and offered me a $25 Restaurant.com gift card. Very pleased with the outcome, and will definitely use more of their deals in the future.

Thumbnail of user scottf747
Pennsylvania
2 reviews
11 helpful votes
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December 4th, 2020

I purchased the gift card under the condition and stated advertisement that it would be available for use immediate. It was not. And i lost my chance to make a purchase on ebay last night/early AM. https://www.omnicard.com/maintenance.html "OmniCard.com is currently undergoing maintenance. Please check back soon." I would not have purchased had i known it wasnt available immediately, as advertised here https://www.couponcabin.com/gift-cards/ When will I get my digital gift card? CouponCabin gift cards are instantly available and can be redeemed immediately. I no longer have a need for it. I have requested a refund and no response. BTW, i have purchased many ebay gift cards from them in the past without an issue. THis was a case of thier partner being down and failing them and they cant admit it. Sorry little fellas over there

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Unfortunately, all gift card purchases are considered a final sale and can not be returned under any circumstance and some gift cards may take up to 24 hours to activate. Please note that this was outlined during the checkout process in bold and highlighted text, as seen below.

*Important Terms From CouponCabin:*
All gift card purchases are final, nonrefundable and can not be returned for any reason. For questions regarding your purchase, please contact success@couponcabin.com. Treat your gift card like cash. CouponCabin is not the gift card issuer and is not responsible for loss or damage related to gift card usage, lost or stolen gift cards, or unauthorized use of your account. Select cards may take 24 hours to activate.

Thumbnail of user nicolee39
Illinois
1 review
0 helpful votes
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September 12th, 2017

I have been a member with Coupon Cabin for about a year, and I love it. There is nothing fake about this site. Sometimes you get the limited offers and sometimes you don't. I just received my Amazon gift card in the amount of $59.00 from them on 09/11/2017, and will receive another gift card on 09/25/17 because I will reach the $25.00 minimum in order to receive cash back. I earn 20% extra bonus on EVERY purchase, besides the original percentage that each shopping experience is paying. I use Coupon Cabin at least once a week and I love it.

Thumbnail of user tomr134
Florida
1 review
2 helpful votes
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January 20th, 2017

I don't know how they do it but I am very satisfied with this company. I bought an item that was over $250 elsewhere on the internet for around $205. Then they gave me a check back for $35 on top of that. What's not to like about getting the lowest price anywhere and extra money sent by check to me. I love this company and will use them on any internet purchase available in the future. This is a real story about a real purchase. Thank you Coupon Cabin!

Thumbnail of user barbiem3
New Jersey
1 review
0 helpful votes
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October 25th, 2017

I've only been using CouponCabin for a few months, but I have already received $72 back from them. You do have to pay careful attention to the rules and exclusions, but as long as you are willing to do that, you can earn a substantial amount of cash back. The money was deposited in my Paypal account within the stated amount of time and I didn't need to follow up at all. Also, when I contacted them with a question, they responded very quickly.

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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