• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
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81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user chelseat10
Utah
1 review
0 helpful votes
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April 27th, 2018

I really like the use of Coupon Cabin because they actually have proven that they do give money back. They are able to transfer straight into my Paypal Account which makes using the cash back much easier! I also love that you can use the installed application on the computer and it automatically shows you if you have gone to a site that they have deals for. This is the most handy part about Coupon Cabin and I will use them in the future! My only down fall I have about Coupon Cabin is how long it takes for the cash back to become available, but I understand their thinking of it.

Thumbnail of user bobb1580
Florida
1 review
0 helpful votes
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April 25th, 2018

Was sort of skeptical about this site. Read alot of posts, knew what not to do, and surprise, I got my deposit this week... ahead of schedule. Was real happy. Now... if I had a faster internet to get the refresh page and click on those other special offers! :)

Thumbnail of user stephaniek91
Virginia
1 review
0 helpful votes
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January 9th, 2018

I have had gotten lots of money back in the form of Amazon gift cards - which is perfect as I'm always shopping at Amazon. I have contacted customer service twice and my experience has been excellent - SUPER fast response time and extremely courteous! Much better than almost any of merchants! LOVE it!

Thumbnail of user angelicac65
Texas
1 review
0 helpful votes
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October 18th, 2020

I used Ebates/Rakuten for 2 1/2 years because they seemed to offer the best cash back percentages. I recently decided to try Coupon Cabin because they offered a higher reward from a store I was shopping from. Then I noticed they were offering higher percentages from other stores and that seems to be a regular thing. I recently received my first payout! I have been very happy with my rewards and the payout time period so far! I hope more store offer higher cash back rewards so that I can continue to save. The higher cash back rewards helps me decide what store to shop from.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Thanks for the great review, Angelica! Getting users their cash back up to 90% faster than our competitors is something we always strive for. With unbeatable cashback offers for over 3,500 stores, we are confident that you'll have no trouble racking up even more savings down the road!

Thumbnail of user seano34
Mississippi
1 review
0 helpful votes
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January 19th, 2018

CouponCabin not only gives you discounts on things you are already buying but also provides customers to any business unique coupons specific to CouponCabin. It is not hard to use at all, and it doesn't make sense not to use them. They typically provide better rebates than similar products.

Thumbnail of user gaild73
New York
2 reviews
2 helpful votes
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November 4th, 2018

I must honestly say I wish I had joined years ago not 10 months ago. 75% of my shopping is done on line. You can't even begin to imagine how much it easily accumulates SO FAST! I have always received my money. I set the cash back I want before they send it to me. In 10 months I have earned $526.87 from shopping. Now I can only imagine how much more that would have been had I used it before the majority of my Christmas Shopping!

Thumbnail of user katiea47
New York
1 review
1 helpful vote
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April 18th, 2018

I've been using couponcabin for about 8 months and have had a really good experience. I have had no issues being reimbursed for my rebates. They do sometimes take up to 3 months but still a great incentive to shop.

Thumbnail of user bb247
New York
2 reviews
0 helpful votes
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April 24th, 2019

If you frequent online shopping. Instead of going directly to the site. Check coupon cabin first, not only for coupons that you can use to save you money off the top, but % of cash back on how much you spend.

Thumbnail of user tanzyd1
Georgia
1 review
0 helpful votes
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November 11th, 2019

I love CouponCabin because not only do I earn cashback while I'm shopping, but they also offer coupons when they recognize you shopping on various websites. The fun part is getting that cashback in your bank account. Nothing like surprise money being deposited into your account.

Thumbnail of user suzannep95
Pennsylvania
1 review
1 helpful vote
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August 16th, 2018

I love saving money on Coupon Cabin, it is really great. I was skeptical when I first saw the site, but I tried it anyway. I recently got my first check for my cash back and I will be getting another one soon! It's easy to use, if you get one of the deals all you have to do is follow the rules that they give you. Some deals have exclusions, so just pay attention to those guidelines and the basic rules, you will get paid on the date that they give you!

Thumbnail of user jeannettet
New York
1 review
0 helpful votes
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December 9th, 2016

I have been using Couponcabin for over 4 years. If I ever have a concern about a rebate or code not working, a representative gets back right away. Last year they actually went back and forth with a particular company for 5 months getting my rebate! They are awesome!

Thumbnail of user dawnc54
Delaware
1 review
1 helpful vote
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May 20th, 2017

Save money at the stores that you normally shop from! The money adds up fast when you go to Coupon Cabin then pick the best deal for what you're looking for then enter the store by clicking the coupon. Very easy and they usually have many coupons to choose from. You can even get extra products with some of the coupons.

Thumbnail of user catherinet44
Pennsylvania
1 review
0 helpful votes
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January 11th, 2018

If you follow the rules, there is not a problem with cash back. I am new to this website but so far no problems. However, I had a problem with ebates. I signed up with them on Thanksgiving Day. Was to click on a website and place an order by 12PM (noon) on Black Friday to receive 20% off. I did not get the discount. Ebates told me to contact the store website. The store website said it was not their problem. I received an email that it would be investigated but so far no response. I am out $20. Will cancel ebates if I don't here by end of January.

Thumbnail of user kellym70
Tennessee
2 reviews
3 helpful votes
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June 28th, 2017

I've been doing the majority of my shopping online for the last few years, it's just easier. All to say, why not reap the benefits and easily find the deals online without searching forever? With Coupon Cabin, it's all right here. I've made 134.19 already and it's only been about 3 mos. You can get your payments through a gift card, a check, or by a check (you choose)! I couldn't be happier, thank you Coupon Cabin!

Tip for consumers:
If there is a problem, they are wonderful to work with- just ask.

Service
Value
Thumbnail of user leslier53
Florida
1 review
0 helpful votes
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September 25th, 2017

I am astonished on how easy it is to receive cash back from shopping at my favorite online stores. The list of stores is great, % of cash back are super attractive. I am mad at myself for not using CouponCabin until recently. I knew about you but did not believe I could have earned so great cashback % while buying online. You really deliver what you promote in your advertisements. I am a very happy customer. Leslie Rodriguez

Thumbnail of user tinac422
California
1 review
0 helpful votes
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May 25th, 2020

Who doesn't like easy money? If you're like me, when I purchase something online, I look for available coupon codes. Coupon cabin made it easier. It houses all the coupons and cash back offers for all the websites you're already using! In one space! Use their website or their app. Either are very easy to navigate. You'll thank me later for their ease of use and easy cash back!

Thumbnail of user marya649
California
1 review
0 helpful votes
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July 12th, 2016

While it is definitely not easy money, it does work. I have been using Coupon Cabin for a couple of months and while my transactions have not always run smooth--due in large part on my end with a stubborn pop-up blocker--I have found that working with the customer service team, all issues have been resolved in a reasonable amount of time. It is essentially, free money. It is not easy, but I appreciate it and the help they gave me in getting it.

Thumbnail of user kimk107
Colorado
1 review
1 helpful vote
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November 26th, 2017

Many good deals. I like the idea of earning cash back for my purchases. Savings really adds up! The process is easy to use. I had trouble when I first started to use the site but it has gotten much easier to navigate.

Thumbnail of user jamesr888
South Carolina
1 review
0 helpful votes
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May 31st, 2019

Coupon Cabin is fantastic. It is fun to play to try to win and so exhilarating when you do land a big cash back reward. But CouponCabin is also good for routine purchases where you might earn 2-10% back on your purchases. What a great idea!

Thumbnail of user chrisc1966
Colorado
1 review
0 helpful votes
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December 16th, 2020

We use coupon cabin to shop all the time for things we want to buy anyway. So the cash back are just cherry on the cake. I love it.
Only drawback is that you need to make sure you follow all the guidelines, i. E. cookie setting, when to activate the deal during the transaction, no other cash back app active, etc. Otherwise, you don't get the cash back.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

There's no reason to skip out on earning free cash while you shop! Stick around for more irresistible cashback offers of as much as 20% at hot retailers!

Thumbnail of user lindam336
California
1 review
1 helpful vote
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December 20th, 2016

I have been using CouponCabin for a couple of years now. Always a treat to get that check for doing what I love best... shopping on-line! Recently I ordered several items from Amazon.com and clicked on their site from CouponCabin. What I didn't realize is that Amazon does not participate in the CashBack program. Regardless, the representative responding to my email about this gave me a one-time cashback credit to my account although Amazon is not a participating store. That's the kind of service I've been getting from CouponCabin. Their speedy response to my emails has been superb. I look forward to continue being "paid" to shop on-line.

Thumbnail of user heatherc83
Illinois
1 review
0 helpful votes
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November 29th, 2016

I use CouponCabin, TopCashback and Ebates to compare who will give me the best rebate on things I buy online. I've had a good experience so far with all of them. When I had an issue with CouponCabin, their team were quick to respond and get it resolved. Sometimes, I'm un-convinced that when I click on a rebate it has actually taken, but that is likely just my own fear as it's worked almost every time.

Thumbnail of user connieg50
New York
1 review
0 helpful votes
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August 1st, 2017

I love saving money, that's why I love coupon cabin.
This is the best site to find the best deals. I've been a member for so many years now, and I'm so happy that I always get some money back from my purchases.

Thumbnail of user kristiel8
Virginia
1 review
1 helpful vote
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September 25th, 2018

Seriously FREE money! I was looking for a coupon code before making an online purchase and came across CouponCabin. There were several offers but one caught my eye - CouponCabin would pay back 20% of my purchase. I thought 'yeah right' but figured if it doesn't work no big deal so I gave it a try. Not even 24 hours later BAM there it is in my PayPal account. They REALLY GAVE ME 20% of my purchase! Just like that! FREE money! CouponCabin will always be my go-to now when shopping online!

Thumbnail of user vanessab79
Maine
2 reviews
0 helpful votes
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August 4th, 2017

I live in a very rural area so I do the majority of shopping for household items and stuff for my son online. As a single mother, CouponCabin has allowed me to purchase the items I need and earn a little extra to treat myself to something. I couldn't be happier with the service they have provided. I have only had a small issue once and they were so quick to resolve it. Any questions I ever had were answered quickly and efficiently. The only thing I'm upset about is I didn't sign up sooner!

Service
Value

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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