• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user ayem2
Florida
1 review
0 helpful votes
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January 4th, 2018

Amazing! The exclusive offers (i. E. $100 cashback when you spend $100) absolutely work, I've redeemed two already and been paid back via Paypal.

The only 'catch' you could say there is, is the money isn't always available straight away, there might be anywhere between a 1-3 month wait for the funds to be available.(I think to make sure you won't return the goods you bought) But if like me, you're using savings to spend or you won't necessarily need the money you're spending in the next 1-3 months, then it's great!

The normal cashback deals are helpful too - a great money-saver for a college student like me.

Thumbnail of user carlys89
New York
1 review
0 helpful votes
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January 28th, 2021

I love using CouponCabin because of how easy it is. When I'm shopping online for something, I always double check CouponCabin first to see if the store has a participating cash back offer. To be able to earn cash back for purchases I was going to make already is a win-win!

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Why pass up the chance to earn free cash on purchases you were planning on making anyway? We guarantee that you'll find even more easy, substantial and quick rebate offers if you stick with CouponCabin. Thanks for the review, Carly!

Thumbnail of user pobyd
Iowa
1 review
0 helpful votes
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October 21st, 2017

Best part of Coupon cabin is the wide range of websites, stores and other online stores they provide caskback for. I specially like the additional cash back percent that is provided with increasing shopping count. Really amazing!

Thumbnail of user joshuaj44
North Carolina
1 review
1 helpful vote
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December 8th, 2017

In case you haven't heard of Coupon Cabin, rest assured they are completely for real. I'm not sure how they make their money, but that's not my concern! It does take a while for the cashback to clear, but it really adds up. You can easily get $50 to $100 back every 3 months if you just visit their site first and then link directly to the retailer you are looking for. It takes maybe 15 extra seconds to get free money. The pricing at the retailer's site is the same, you are buying everything from the retailer as you normally would, just get there via Coupon Cabin and you'll get paid. The money goes to a PayPal account, which you can then transfer to your bank, so you don't have to give them your personal information. Totally legit!

Thumbnail of user sherris80
Wisconsin
1 review
0 helpful votes
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January 31st, 2019

We were helping out a needy family at Christmas. As I was completing my purchase, I did a quick google search for coupons. Coupon Cabin came up offering $20 cash back on my purchase. I couldn't find anything else, so I thought... "Well, let's see if I actually get my cash back." I was pleasantly surprised to be notified it had been deposited into my Paypal. Thanks Coupon Cabin for helping us help others!

Thumbnail of user nancyh221
New York
1 review
0 helpful votes
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April 19th, 2018

I inadvertently deleted an email containing info on my cashback from CouponCabin. I contacted Customer Support and they reissued my cash back within a day! I was amazed. This company cares about its customers! Thank You CouponCabin!

Thumbnail of user danas383
Missouri
2 reviews
0 helpful votes
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September 24th, 2020

I wish I had started sooner but as much as I love shopping; I love the feeling of making $ for shopping.

I am often amazed at how fast the savings add up. You cannot beat having a gift card sent to your Amazon (other payment choices are available) account every so often.

It costs nothing to join, other than a few minutes of your time to save money on something you are going to buy anyway.

Highly recommend!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Couldn't have said it any better ourselves, Dana! Thanks for your support.

Thumbnail of user saeedk2
Maryland
1 review
3 helpful votes
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December 10th, 2017

I used to be an active member of their website using their great member-only coupons. However, starting from last year, they started limiting my account and suspending it multiple times for no good reasons and asked for multiple proofs! I feel cheated after I reactivated my account recently only to find out I cannot use their member-only coupons anymore because they changed their rules! There any many many restrictions imposed on their member-only coupons that is ridiculous! Their only advantage over rival website was their member-only coupons, but with their new rules and restrictions, they lost it! They cannot compete in cashback offerings to websites like RetailMeNot or Rakuten!

Thumbnail of user suzanneb68
Wisconsin
1 review
0 helpful votes
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March 2nd, 2018

I was a little skeptical when I signed up for Coupon Cabin---but what a wonderful surprise. The first day I received "cashback" into my Paypal account. Since then I have received special discounts and cash back regularly. In fact, I received so much cash back at Christmas, as I prefer shopping on live, that I will be purchasing a really nice camera this week.
I highly recommend this site!

Thumbnail of user dougy2
Missouri
1 review
0 helpful votes
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September 18th, 2017

I was a little skeptical at first but after the first attempt and a 30.00 reward I was sold! I would say try for the less used sites if your an online shopping person. I picked up on Sperry and Oakley and got some great clothes along with the rewards back.

Thumbnail of user noreenl5
Tennessee
1 review
1 helpful vote
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November 19th, 2018

I was surprised and pleased how good the deals were through CouponCabin. I qualified for a monthly deal and got the entire price of the order $75 returned to me. How great is that, Besides these deals there are percentage off coupons, free shipping and numerous others the choice is up to you.

If there is a problem their customer service really act on it and keep you updated along the way. I couldn't believe it until I experienced it firsthand and was happily surprised. No scams here.

Thumbnail of user seritaj2
New York
1 review
0 helpful votes
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May 15th, 2020

CouponCabin.com is now my top cash back site that I use all the time. I don't even use Rakuten formerly known as Ebates anymore unless CouponCabin.com doesn't offer cash back from a particular site then I'll check Rakuten to see if they offer cash back. CouponCabin.com offers extra bonus cash back when you reach a certain level with them which is why they are my top cash back site. They have a wide variety of stores to choose from when shopping. If you shop online as often as I do CouponCabin.com will be your go-to site.

Tip for consumers:
Use the site as often as you can as they offer extra bonus cash back when you reach certain levels.

Thumbnail of user amyz33
Pennsylvania
1 review
0 helpful votes
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December 19th, 2017

I shop online all the time so when I came across CouponCabin, it was a no brainer to sign up for... You can't beat getting a few bucks back from shopping online. A little bit here and there sure adds up.

Thumbnail of user juano51
New York
1 review
0 helpful votes
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December 29th, 2018

I was iffy about using coupon cabin at first but since the first time i used it it's always been the best i get surprise checks in the mail every few months you can monitor your cashback and even get it through PayPal if there's ever a problem they are quick to respond and help you out i recommend coupon cabin to anyone who likes saving a few dollars on purchases

Thumbnail of user kylep141
Illinois
1 review
0 helpful votes
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July 5th, 2019

I've been using coupon cabin for a couple years and I love the cash back! Customer service has helped me get some cash back that was missing on a couple transactions. Overall the experience is seamless!

Thumbnail of user reinerg1
Washington
2 reviews
0 helpful votes
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January 2nd, 2021

I have been part of numerous cashback websites and in my opinion, CouponCabin.com is the best of the bunch. I haven't had to submit a claim for a missing purchase and their payment system is quick and easy. Others may wait to pay out up to 4 months after the purchase while CouponCabin.com pays typically between 1-2 months.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

One of the ways we stay ahead of the curve is by issuing cashback payments up to 90x faster than competing savings sites. Stick around for more reliable, easy-to-access rewards and discounts that can't be found anywhere else. Thanks for the review, Reiner!

Thumbnail of user kimh234
Florida
1 review
0 helpful votes
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January 22nd, 2018

I absolutely love Coupon Cabin! I find so many great deals and promos, as well as cash back. I honestly think its the best savings app out there. I have a couple other apps that I use, but this one by far gets used more often. I get rewards quicker, theres more retailers that I use, and I love how you can use a coupon code AND get cash back. The app is super easy to navigate which is very important also.

Thumbnail of user jessl88
California
1 review
0 helpful votes
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January 7th, 2019

The true giver among them all for me. I have good experience with couponcabin always doing their part on saving you money online shopping and the best part is the cash back on all of the online shopping i do and receiving it as a paypal or amazon giftcard to use for myself as my extra free money.

Thumbnail of user sheetals8
North Carolina
1 review
0 helpful votes
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October 22nd, 2018

I was referred to this app by my friend. Coupon cabin is extremely reliable. In one case where I had used IPad and initially coupon cabin was unable to cash back as it was not approved my retailer, the team
Was very responsive and not only did they help me with the cash back also a constant
Update!

Thumbnail of user lauriel85
Illinois
1 review
0 helpful votes
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September 5th, 2018

I check and almost always am able to use Coupon Cabin whenever I shop online, which is constantly! I absolutely love it and recommend it to everyone! I have saved hundreds of dollars and plan to save even more!

Thumbnail of user jeffreyg343
Pennsylvania
1 review
0 helpful votes
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October 16th, 2020

Coupon Cabin is by far the best money back coupon saving app and website out and I've used a few. They offer more cash back from businesses and you also can earn even more by just using them over a period of time. I've not looked back since joining them. You won't regret giving them a try honestly.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Thanks for taking the time to write this incredible review, Jeffrey! We take the support of all 10 million of our members to heart. We'll keep working hard to make sure you can save while shopping.

Thumbnail of user rodicac2
rodica c.
Utah
1 review
12 helpful votes
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June 6th, 2016

I have purchased the vacation package through coupon cabin with priceline that was over $2400. I was supposed to receive a cash back bonus. I few weeks after my vacation, I tried to log in and my account was blocked. Tried to contact many, many times coupon cabin to resolve this problem. Finally, Ryan called me back and said my account was blocked due to fraudulent transaction. I asked to prove or explain which one they consider fraudulent transaction. Nothing.... This is a scam, there were no fraudulent transaction. they just keep the money, they dont pay their customers. Stay away from this web site.

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

Dear Rodica,

I am sorry to hear that you’re so dissatisfied with CouponCabin, but please allow me to clarify where things stand. As we have previously communicated to you, your account was flagged because of non-typical behaviors and subsequently paused. You’ve received cashback payments from us in the past, so you know that it is not our intention to keep your cashback. Rather, your recent account activity must be verified before issuing your payments, a process which takes time. Once everything is verified, your account will be placed in good standing once again. I’m sorry if you’re unhappy with our policy, but our verification process is in place to make sure we're able to offer as much cashback as possible to our shoppers.

Sincerely,

CouponCabin Customer Service

Thumbnail of user lj193
North Carolina
1 review
0 helpful votes
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October 18th, 2020

I have been using CouponCabin since 3/2020. It is effortless to use. When I select a website where I plan to shop, CouponCabin opens a small window. It allows me to see what percentage of my purchase will be active, and the bonus amount if applicable. I select activate, and a timer shows me how long the refund option is active. If the clock runs out, I get another activation window. The refunds are accumulated over time. After the refund reaches a predetermined account I set up as a default ($10.00), I receive a notification e-mail that gives me a coupon code to activate. I selected Amazon.com as my coupon reimbursement company. I have earned over $75 in rebate coupons and have used coupons toward several purchases. My earnings may seem small, but I haven't made super large purchases. CouponCabin couldn't be easier to use, and who doesn't love free money for shopping? I encourage you to try CouponCabin!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Thanks for the review, L J.! We work hard to ensure that all our users enjoy the most seamless web experience and quickest turnaround on cashback offers. We hope you stay with us and keep landing massive savings!

Thumbnail of user gaild72
New York
1 review
0 helpful votes
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October 21st, 2018

I wish I had found CouponCabin earlier than I did, and used it before. I can not even believe how much cash back I have received from shopping! I have even been lucky enough to score a spend $75 get $75 back Coupon. So my whole order was Free! I have been on here for 10 months and have earned over $500 cash back!

Thumbnail of user deee31
Florida
1 review
1 helpful vote
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March 21st, 2019

I use CouponCabin for every online purchase. To date I have received hundreds of dollars of rebates from this site for things I would have purchased directly from the merchant anyway. I save up the rebate checks and then treat myself to a massage or pedicure. Thank you.

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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