• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user marybethd4
Massachusetts
1 review
1 helpful vote
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October 15th, 2018

Seems great, a pop up window comes up on a website if there is a cash back available; have earned but not yet paid... will update if I dont get the money!

Thumbnail of user sabrinar23
Missouri
1 review
0 helpful votes
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April 19th, 2018

I was leery at first, only getting a few dollars here and there. But when I received my $50 cash back I was so excited. I will definitely be using them again!

Thumbnail of user davids2304
Florida
1 review
0 helpful votes
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August 1st, 2019

I keep coming back to Coupon Cabin because their cash back rewards tend to be higher than other coupon sites. Also, there hasn't been any hassle when it's time to get paid.

Thumbnail of user robinj50
California
2 reviews
2 helpful votes
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April 19th, 2017

I refer all of my friends and family to this site. It has saved me a LOT of money! I used to use another savings site (will not reveal the name), but this site does their payouts more often.

Thumbnail of user barbarac486
New York
2 reviews
5 helpful votes
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October 2nd, 2020

I very much enjoy the cashback for shopping through CouponCabin website. Hope that as the site gets larger, we will be able to submit for more offers and a higher lifetime limit. Love using the site.

Service
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

We're proud to help our over 10 million members save while shopping online. Proud to count you among them, Barbara!

Thumbnail of user christinep111
California
1 review
0 helpful votes
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December 24th, 2017

I'm new to using this website but so far so good. Love the rebates I get back as well as how easy it is to search for online deals and coupon codes. No problems so far! I would recommend,

Thumbnail of user chadp49
Minnesota
1 review
1 helpful vote
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April 1st, 2019

I always search online for a coupon code on anything I buy and stumbled across this. I had earned 20 dollars cash back. I clicked on them to mail me a check, but it showed up and was deposited

Thumbnail of user laurenb537
Minnesota
1 review
0 helpful votes
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December 31st, 2020

I have been using CouponCabin for cashback for at least 4-5 years, and it's so easy to work with! I get regular payments, and it all works as expected! Definitely recommend!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Thanks for being a long-time part of our eleven-million-member cashback family! If you keep using our incredible rebate deals and coupon codes, you're sure to save more money at over 3,500 major stores.

Thumbnail of user kimb828
South Carolina
1 review
0 helpful votes
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February 2nd, 2020

I have enjoyed receiving money back on purchases from several different online shopping sites using Coupon Cabin. It is VERY easy to use, MANY stores are included, and the money back can be obtained in several different ways--I haven successfully used both Amazon and PayPal for my reimbursements. The only issue that I have is that I don't always remember to use it before purchase--my own downfall!

Thumbnail of user tabithag26
Pennsylvania
1 review
0 helpful votes
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December 30th, 2020

They give a good percentage of cashbacks. Being able to stay home and shop AND still save money, great for families that can use all the savings/cash backs they can get

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

CouponCabin is a perfect match for the savvy online shopper! You're sure to keep earning cashback rates of up to 20% if you stick around. Thanks for being one of our eleven-million members, Tabitha!

Thumbnail of user shannonf38
Louisiana
1 review
0 helpful votes
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May 4th, 2018

Very easy to shop and typicaly has the highest cash back. Customer service is excellent with super fast response. No complaints and appreciate the savings!

Thumbnail of user kandarps
Illinois
1 review
0 helpful votes
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November 27th, 2019

Love how effortlessly it works and gets the best deals and cashback on purchases. Also super happy with Amazon GC (10% bonus) cashback redemption option.

Thumbnail of user laurac558
Pennsylvania
2 reviews
1 helpful vote
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March 26th, 2019

This site is great. It is very simple to use. The cash back adds up fast and before you know it, you are getting money back. I'm just sorry that I didn't discover this sooner.

Thumbnail of user najiaa
Virginia
1 review
0 helpful votes
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July 17th, 2019

It's like I m in wonder land where everything happens all of a sudden and obviously over here is good happening which makes wonderful surprises I am so so happy with coupon Cabin

Thumbnail of user douglasg139
Wisconsin
1 review
0 helpful votes
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January 16th, 2020

I won't buy online again w/o coupon cabin, nobody should. The cash back is ACTUAL $$, not just points towards gift cards (unless that's what you want because it is an option).

Thumbnail of user deanneb18
New York
2 reviews
0 helpful votes
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July 4th, 2020

I love the coupons and cash back options They offer. They have excellent customer service and communicate with their customers promptly. I would recommend CouponCabin. Thanks Deanne

Thumbnail of user laurieo11
Connecticut
1 review
0 helpful votes
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December 14th, 2017

Get cash back on purchases by simply clicking the Coupon cabin link! Coupon Cabin also offers great promo codes to use online and coupons for in-store use.

Thumbnail of user annd46
Minnesota
4 reviews
10 helpful votes
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December 7th, 2017

Refreshing to see a coupon site that actually rewards you for reporting any coupon that does NOT work. They are clearly motivated to keep their service self-cleaning.

Thumbnail of user jeanr64
California
1 review
0 helpful votes
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May 7th, 2018

Great website, awesome customer service, have not had any problems as of yet and doubt I ever will. Will definitely recommend this website to family and friends.

Thumbnail of user jennys70
Washington
3 reviews
9 helpful votes
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January 23rd, 2018
• Updated review

I wanted to add a note to my previous review from 2016. I've been using CouponCabin for over two years now, and have noticed several improvements that make this website easier to use, clearer, and more reliable. Since my last review, I've received approximately $150 more in cash back. There's still plenty to complain about, of course - tons of expired coupons listed, tons of disqualifying exceptions in the fine print, etc. On the whole I'm still happy with it though.

Importantly, there is a new caveat to using CouponCabin that is in direct contradiction to the recommendation I received from a rep back in 2016. Specifically, I'd been told that loading one's shopping cart, then closing out of all related tabs/windows and going back to the retailer's website through the CouponCabin link, was a good way of ensuring that I'd get credit - since the coupon redemption process then wouldn't get thrown off by anything that might go wrong during the retailer's sign-in process or when browsing and loading the cart with my purchases. However, this will NOT work any more - in fact, we must do the OPPOSITE! The fine print on each coupon issued by CouponCabin now reads: "In order to earn cash back, you must make sure your shopping cart at [retailer's website] is completely empty before clicking our cash back link."

Service
Value
Not a scam - just needs to be used carefully.
January 23rd, 2018
• Previous review

I've been using CouponCabin since November 2015. It is not a scam website, but does need to be used carefully. I would say that about 1/3 to 1/2 of the transactions I've made online using CouponCabin have needed followup, to either report that I did not receive my cash back, or that the amount was less than expected. However, in every case the customer service representatives have been able to manually fix the issues that arose.

The best advice I received was to first sign into a particular store's website that I want to shop at, load the cart with my purchases, then close out of that window and sign into CouponCabin - only then clicking through CouponCabin's link to the store's website in order to finish my purchase, while making sure that I do not browse or click on any other site until I had finished the purchase.

For the limited time offers that occasionally appear, I've found it useful to save a screenshot of the coupon before clicking through, just in case I need to back up a claim (the coupon's information will not be available after clicking through).

I've used CouponCabin to book hotel rooms and get 1-2% back on those purchases, though in every one of those cases I had to report missing cash back and it took 2+ months before the hotel confirmed to CouponCabin that I had indeed made the purchase through the CouponCabin website. A bit annoying, but at least all the follow-up happens without additional input from me, once I send in the first report.

All in all, it can occasionally be a little bit of a hassle, but I find it enjoyable and worth a little bit of my time. In the last six months I have received $32 from CouponCabin, with cash back claims ranging from 5 cents to $10, for small purchases up to about $50. I have avoided purchasing any of the items that are advertised directly on CouponCabin, so cannot speak to that portion of the site. I've also noticed that a fair number of the deals reported on CouponCabin are merely sales or deals that have nothing to do with CouponCabin itself, so it's important to notice and sort those out when tallying what CouponCabin is going to hand out as cash back. Still, it seems like the majority of online retailers (sans Amazon) that I shop at provide at least 1% cash back if you buy through CouponCabin, so I go ahead and grab my 1% whenever I can!

Service
Value
Thumbnail of user shiquettar
South Carolina
1 review
0 helpful votes
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December 18th, 2018

Every time I select a cashback option it is deposited into my account quickly. I have been saving so much money, while doing what I love... Shopping. Give it a try and you will too.

Thumbnail of user bachl
Texas
1 review
10 helpful votes
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September 10th, 2018

I recently visited my friend in another city, I talked about how my good experience getting cashback from the company. I logged into my account and show him around. He decided to create his own account and found a new member deal for himself. He ordered successfully. Later the company emailed him saying they deactivate his account because he violate the term and condition. I advised him to reply the company and now they say they will re-open the account but will remove all new member offer and still don't count his fair share for what he bought. Keep in mind they don't make the terms and conditions regarding new account transparent. You definitely just lost my friend and I after this instance.

Update: What will you do if you want to introduce a friend to use Coupon Cabin? You gotta log in and show him what kind of cash back deals are offered through the site, how to use it and then walk that person through account creation. I don't see the reason why my friend account was locked, then unlocked but with no new member offer or cash back processed to his account. Anyway, since it is hard to use your site, I went ahead research and use a different cashback site with my friend. Thanks for the experience.

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

CouponCabin has very few rules and the rules we do have are in place to make sure we can pay as much cash back as possible; it’s how we’re able to offer such great deals that you can’t find anywhere else. In addition, we make sure these few rules are prominently highlighted across the site when using our cash back program. That said, when accounts are identified as trying to get around these rules, we have no choice but to close those accounts.

Thumbnail of user tinam171
New York
1 review
0 helpful votes
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February 24th, 2018

I love it. Its is so good. Enjoy shopping through coupon cabin. I got great deals for amazon, Nike and a few more. I would recommend this website to all who want to enjoy a nice shopping experience.

Thumbnail of user katr51
Ohio
1 review
1 helpful vote
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November 25th, 2020

When you are thinking about doing some online shopping, stop at the cabin before you start! They have the best online coupons, offers, and best of all cash back! CouponCabin rocks!

Thumbnail of user davidf302
Georgia
1 review
11 helpful votes
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December 4th, 2017

Scam company. They accidentally remove your cash back, during the full 3 months it takes to pay you back. And then they make up excuses on why they can't help you

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

CouponCabin has very few rules and the rules we do have are in place to make sure we can pay as much cash back as possible; it’s how we’re able to offer such great deals that you can’t find anywhere else. In addition, we make sure these few rules are prominently highlighted across the site when using our cash back program.

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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