• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user jeanetter104
Georgia
1 review
0 helpful votes
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August 14th, 2019

This site is reliable and is better than fresh slice bread. When you can get cash back for buy something that you was planing to buy that a great thing. You must try it for yourself.

Thumbnail of user chrisb422
Ohio
2 reviews
13 helpful votes
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October 23rd, 2017

There are far too many coupon codes on Coupon Cabin that are no longer valid. It takes up too much time to keep clicking on each one just to find out it is expired. You really need to clean up your coupons and coupon codes so only CURRENT & USEABLE ones appear to save US, THE CONSUMER, time and aggravation.

Thumbnail of user cindym159
California
1 review
0 helpful votes
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September 30th, 2017

I have been a fan for several years now and have only had 1 store give me issues with my cash back and coupon cabin members are working on resolving that! Yeah Coupin Cabin

Thumbnail of user kathyw134
New Jersey
2 reviews
2 helpful votes
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February 4th, 2019

My account was credited within a day of submitting my receipt for the item I requested a coupon for. Only bad thing is that only get one coupon per month which doesn't help accumulate much, but good.

Thumbnail of user cathyr96
New York
1 review
0 helpful votes
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June 3rd, 2018

Super easy to use. I love getting money back just for using it. My most recent order was $2 off at Panera. Make sure you use the sidekick extension for the easiest way to find the deal!

Thumbnail of user izzyg3
Illinois
1 review
0 helpful votes
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February 13th, 2018

Awesome been loving the amazon gift cards just for shopping like I always do. I have used a couple of these sights and I find this has the best percentage back so far and it always works.

Thumbnail of user courtneyk59
Hawaii
1 review
0 helpful votes
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September 25th, 2018

I haven't had any issues yet. I use CouponCabin when I'm made aware that I'm gonna get more cash back from it than Ebates. Sometimes, due to the bonus, it's more worth it.

Thumbnail of user tanyah56
Washington
1 review
0 helpful votes
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July 18th, 2018

What a great program. Money back for shopping at your favorite stores. They give you a choice of coupons from each store so you pick the best one for your needs. Love It!

Thumbnail of user lisam832
North Dakota
1 review
0 helpful votes
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July 10th, 2018

It is pretty awesome saving money on just about all of my purchases! And the coupons available are awesome. I am so glad I joined CouponCabin. They are also really good about communicating!

Thumbnail of user shahanas2
Illinois
1 review
0 helpful votes
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April 12th, 2020

I'm very glad that I'm part of this CouponCabin. Thanks team for helping us out. I believe whoever is using this app is In love with CouponCabin. Once again thank you so much.

Thumbnail of user haydeem1
New York
2 reviews
1 helpful vote
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May 1st, 2018

Ive never had a problem with them. They do make sure that you have purchased and haven't returned the items. I love my Coupon Cabin! Keep my $$$$$$$ coming... Thank you mucho mucho..

Thumbnail of user rachelh393
Wisconsin
1 review
0 helpful votes
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July 12th, 2020

Easy way to earn cashback on my online shopping, no issues with the add-on and a mobile app too! The money quickly adds up, and it's on stuff I would have brought regardless!

Thumbnail of user candicen23
California
1 review
0 helpful votes
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December 6th, 2020

My first cashback came back as promised so coupon cabin really does work. Their return rates are the best I've seen and it really does motivate me to buy with their app. A+

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

We always send out amazing cashback deals on time to our loyal customers. There's nothing we love more than giving out payments up to five times higher than our competitors, issued up to 90 times faster. Thanks for the kind words, Candice!

Thumbnail of user niciv
Florida
1 review
0 helpful votes
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September 26th, 2018

Thank you for the great deal in cash back for buying online at bass pro shop! 5's all the way! I never thought I would go through a 3rd party to buy but it was worth it!

Thumbnail of user chelseam37
California
1 review
0 helpful votes
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January 17th, 2018

I give it a ten. It's easy peasy just sign up click and start earning. And quick payouts as well. Definitely would recommend it to anyone. Very happy I found this site.

Service
Value
Thumbnail of user lisah283
Ohio
4 reviews
3 helpful votes
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May 1st, 2017

Shopping online? CouponCabin can usually get you cash back or find promo codes you didn't know about. They save you and pay you whatever the merchant % rebate is.

Thumbnail of user michaelf545
Washington
1 review
0 helpful votes
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June 26th, 2018

The site has offers, coupons, and cash back from hundreds of merchants. Easy to use and the Sidekick button makes it so simple to find deals. Highly Recommended!

Thumbnail of user surv
New Jersey
1 review
0 helpful votes
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July 19th, 2018

Nice collection of merchants and one stop place for all available coupons, plus the monthly bonus on daily offers makes it a place to visit on daily basis

Thumbnail of user denisel464
New Mexico
1 review
0 helpful votes
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September 22nd, 2020

Love shopping at my favorite sites and then getting that little surprise later on. I typically shop those sites that offer bigger cash back percentages first. Love CouponCabin!

Thumbnail of user gregorya124
Florida
1 review
1 helpful vote
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May 6th, 2020

Coupon Cabin is my first stop before I shop online for anything. Getting cash back and often other discounts definitely influences where I shop. Customer service is prompt.

Thumbnail of user ashleyr126
Colorado
1 review
0 helpful votes
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July 21st, 2017

Coupon cabin is the best coupon site with amazing cash back deals that are simple to claim. I have been a member only a few months and have already gotten near $40 cash back. They Rock!

Thumbnail of user donnas445
Massachusetts
1 review
0 helpful votes
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May 26th, 2018

Was so excited to be notified that I had a reward coming! Sure enough it was in my Amazon account when I checked. Love it! Will continue to use Coupon Cabin as I shop frequently online!

Thumbnail of user evelynr59
West Virginia
1 review
0 helpful votes
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July 26th, 2018

Im a regular online shopper and I have earned so much cash back with coupon cabin. Its really easy to use and when I have a question their customer service was prompt to help. Great company!

Thumbnail of user donaa
California
1 review
0 helpful votes
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March 15th, 2018

I use a lot of cash back apps but Coupon Cabin is my favorite for simple reason- easy to use and has the highest cash back rates PLUS the exclusive member coupons that I look forward to claim monthly! I earned more here in a short time than in other cash back apps that I have been using for years.
As what my son said - THAT IS COOL!

Thumbnail of user daniellec102
New York
1 review
0 helpful votes
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December 20th, 2017

Everything went without a hitch, I won my $250 off $250 at Amazon, followed directions and 16 days later my money was in my PayPal. I have absolutely nothing bad to say.

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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