• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user jasonb323
Texas
1 review
0 helpful votes
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December 10th, 2017

Got some great deals and incredible cash back. Fast payment. Coupon Cabin is my go to from now on. If you want to save money this is the website you want to use.

Thumbnail of user jessicac487
Nevada
1 review
0 helpful votes
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June 23rd, 2019

I love coupon cabin it's great not only fo they offer great coupons but cash back plus they have exclusive deals only for members if you haven't used coupon cabin your missing out

Thumbnail of user donnan84
Tennessee
1 review
0 helpful votes
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May 21st, 2018

I utilize approximately a dozen different cashback sites on a regular basis, but COUPON CABIN is the clear stand-out of the group for several reasons. They have the largest number of cashback offers from a vast number of retailers that tend to be unique (ie not the same, tired offers that EVERY cashback site seems to have), as well as higher-value offers than other sites. Their tracking & accounting is more accurate, more of the time, than the others and, if you have an issue with a cashback purchase (a rare occurrence), the COUPON CABIN team works quickly & diligently to make things right. I gladly give COUPON CABIN 5 out of 5 stars and highly recommend them as THE go-to cashback site.

Thumbnail of user pedror108
Iowa
1 review
0 helpful votes
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April 12th, 2020

Love the app that helps me make money i am new to it and loving it, i would recommend this app to my close friend because they will also luv to save money so keep up the good work!

Thumbnail of user mustafaz3
Texas
1 review
1 helpful vote
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September 5th, 2020

Always amazing legit Gift Cards, I use them to buy stuff from Office Depot, Amazon, e-bay, Home Depot, Walmart and more, it is literally one click and get cashback while I'm sitting at home and get stuff delivered. I recommend CouponCabin, they are trustworthy.

Thumbnail of user nicoles442
Wisconsin
1 review
1 helpful vote
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November 6th, 2019

I have to admit I was skeptical until I received my first cash back check in the mail. And it's so easy. I'm buying the items anyways, so why wouldn't you use this app? It's free money!

Thumbnail of user juliem223
Pennsylvania
1 review
0 helpful votes
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August 28th, 2017

Great site. I have used this site twice for online shopping and already earned $10 back. I love to shop online so i will definitely be using Coupon Cabin.

Thumbnail of user micahc15
Tennessee
2 reviews
1 helpful vote
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January 22nd, 2018

Pretty reliable on getting cash back. Only downside is their exclusive coupons can only be used one at a time and you can only use one after thirty days.

Thumbnail of user rg346
North Carolina
2 reviews
0 helpful votes
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February 18th, 2020

Saved some cash using them Give them a chance, you won't be disappointed. Everything I buy online I check with them first they usually have something I can use.

Thumbnail of user anthonym229
Colorado
3 reviews
0 helpful votes
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July 25th, 2017

I like coupon cabin because it gives you a heads up on deals and coupons from retailors, and to be able to earn a little cash along the way is always a plus.

Thumbnail of user federicap2
Idaho
1 review
0 helpful votes
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July 24th, 2017

This was such an easy way to get some money back in my pocket! I me normal purchases and get money back in the form of an amazon gift card. Who doesn't have an amazon addiction? Love it!

Thumbnail of user lorettaa14
Nevada
1 review
0 helpful votes
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June 14th, 2018

I love coupon cabin because its so easy to use and I save a lot of money. Living on a fixed income, thats really important. I give it 5 stars and would recommend it to any and everyone.

Thumbnail of user edwardj79
South Dakota
1 review
2 helpful votes
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June 21st, 2018

Customer service is phenomenal. I had an issue and they took care of it. Initially one of my cash back offers was declined, and they contacted the store and got it right.

Thumbnail of user debbieh126
Washington
1 review
0 helpful votes
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December 11th, 2017

Any time I go online to buy something I search the store's name at couponcabin.com. I choose the coupon that works best for me. I have made $154 buying thing I would have bought anyway.

Thumbnail of user ceen4
New York
1 review
0 helpful votes
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July 26th, 2020

Coupon Cabin is the only coupon site I use. It's all I need to get money back on my favorite online store purchases. I always recommend Coupon Cabin to friends, family, and even enemies. :)

Thumbnail of user jesseh242
Tennessee
1 review
0 helpful votes
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February 1st, 2021

They are great! They respond quickly and always give me my money. If you're looking for a company that gives you money for purchasing items with great customer service, this is the site for you!

Tip for consumers:
Be sure to add one item to get extra cash on each month! ie; diapers, food and so on.

Products used:
I purchased from my favorite stores.

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Great cashback deals, incredible coupon codes AND amazing customer service? What's not to love? Keep making use of our rebates for amazing rebates of up to 20% while shopping at your favorite stores. Thanks for the support, Jesse!

Thumbnail of user jamier130
Texas
1 review
0 helpful votes
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May 11th, 2018

I have joined coupon cabin and just got my first reward $13 back on items I needed. It is easy. I got my $13 loaded directly to my Amazon account. It will be a nice surprise next time I shop.

Thumbnail of user gearyf
Oregon
2 reviews
10 helpful votes
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June 7th, 2016

Coupon Cabin - offers low cost goods/services wants to send refund to PayPal or Address. Try to get you to log on to your PayPal acct while in their "SURVEY" when you refuse and opt for physical address there appears to be so type of "problem" or you are attempting to mess them up!

BEWARE!

Tip for consumers:
Try to get you to log on to your PayPal acct while in their "SURVEY"
BEWARE!

Service
Value
Thumbnail of user ryane21
Sam J. – CouponCabin Rep

Dear Geary,

I’m sorry if there’s a misunderstanding, but CouponCabin does not sell goods or services and does not accept PayPal payments. We are also not a survey company. I believe you may have us confused with a different website.

Sincerely,

CouponCabin Customer Service

Thumbnail of user tedz10
Nevada
1 review
0 helpful votes
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October 18th, 2018

Cashback is always great. Competing for (and occasionally winning) extra cashback prizes makes the CouponCabin experience entertaining in addition to the money saved.

Thumbnail of user sueg44
Colorado
2 reviews
1 helpful vote
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December 11th, 2016

I have used several rebate sites. This one is now at the top of my list. The coupons are kept current, and the rebate is QUICKLY credited to my account.

Kudos to CouponCabin for getting it right!

Thumbnail of user carolb207
West Virginia
1 review
0 helpful votes
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December 31st, 2017

Coupon Cabin has great deals available, plus I earn as I shop. Online shopping is more enjoyable using Coupon Cabin. Quick to respond to questions! Works for me!

Thumbnail of user paolad9
Arizona
1 review
1 helpful vote
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March 20th, 2019

Added the extension and never looked back! Any time I am shopping CouponCabin lets me know what percentage I will get back if I enable. And that's that!

Thumbnail of user robinf156
New York
1 review
0 helpful votes
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March 1st, 2020

I was skeptical. Why would anyone give me $50- just for spending $50-? Couponcabin offers great discount codes and cash back offers. I really love getting money back!

Thumbnail of user brucer123
Oregon
1 review
0 helpful votes
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November 25th, 2018

I have saved so much with coupon cabin it it is easy to not only get cash back but to get coupons as well.
They are very easy to work with if you ever have a problem.

Thumbnail of user lisae340
New York
1 review
1 helpful vote
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November 15th, 2019

I recommend to all my friends. I have saved much money. Also I received many notifications when I was due a refund for a price drop. I saved more money last year at Christmas than ever before.

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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