• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user lmz
California
1 review
0 helpful votes
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September 18th, 2020

Love Coupon Cabin! I shop online often and getting the little cash bonuses is great! I am disappointed when I can't get credit because a merchant is not on their site. Then the periodic checks/gift cards are always a special treat!

Thumbnail of user libbyy
Ohio
1 review
0 helpful votes
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January 19th, 2018

I used a member exclusive deal and got $100 (plus the 10% bonus for using amazon gift card as my reward payment option) for spending $100 or more (I bought a storm door for $250) at homedepot.com. Cannot possibly beat that!

Thumbnail of user marks577
Delaware
1 review
1 helpful vote
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December 6th, 2017

If you follow their rules, CouponCabin is a great service for cash back on online purchases. I was very lucky to have received member only deals and very excited when they worked. You may have to wait for the return but it is totally worth it and understandable. This company has to make money too.

Thumbnail of user lisae281
Missouri
1 review
0 helpful votes
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December 29th, 2018

Coupon Cabin saved me 20% on my purchase, which came to almost $14.00! It was so easy, I thought it might be a scam. But it is real! Deposited money directly into my PayPal account for my next purchase. Thank you!

Thumbnail of user kevink1023
California
1 review
0 helpful votes
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July 17th, 2020

CouponCabin continues to be the best money-back service I've come across. They even give you bonus money on top your regular percentage rebate. However, my favorite feature is the discounted gift cards. Buying a discounted gift card for yourself, then using that gift card at a site which provides CouponCabin rebates is the ultimate double-dip.

Thumbnail of user michaels697
New Jersey
1 review
0 helpful votes
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October 19th, 2017

There is no easier way to get cash back and find coupon codes. Just use their extension and go to almost every store that you already shop at and the sidekick shows deals and cash back there. No hassle at all. And the customer service is the best I've ever seen The few times I did something wrong or there was a problem with their system they solved it in hours not days.

Thumbnail of user geralync
California
2 reviews
0 helpful votes
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April 5th, 2018

In general, I love using Coupon Cabin! They give the best and most current discounts and cash back offers around! I especially love getting the extra Bonus Cash rewards. I only wish that when I am on a site and shopping, that Coupon Cabin gives me more time to shop (more than 25 minutes). Otherwise, if I have items in my shopping cart, I end up deleting or "saving later" the items in my cart before I can re-activate my "click/visit" in order to properly receive credit for my purchase and visit. Because of this, I only gave 4 stars.

Tip for consumers:
As I mentioned in my review, you only have approximately 25 minutes once you "click" through Coupon Cabin on an online merchant website using The Coupon Cabin Sidekick. Otherwise, if you go past 25 minutes, you will need to delete or "save later" the items in your shopping cart in order to receive your cash back credits from your visit to the merchant's website. However, if you click through FROM CouponCabin.com, it seems you have longer time to shop without re-adjusting your shopping cart.

Thumbnail of user melanien85
North Carolina
1 review
0 helpful votes
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January 8th, 2021

I've been using Coupon Cabin for a couple of years now, and I couldn't be happier with this service. I've earned over $250 in cash back. I check for partner stores every time I shop online, and I will often specifically seek out shops that are affiliated with Coupon Cabin. I have also found the app to be a convenient way to save money when placing orders using my phone. I highly recommend Coupon Cabin!

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Nice job landing such awesome cashback amounts! We're sure that more great rebates, store discounts, and marked-down gift cards will be in your future if you stick with us. Thanks for being one of our eleven-million members, Melanie!

Thumbnail of user thinam1
California
1 review
0 helpful votes
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February 12th, 2021

Love this site! I do a lot of online shopping and always come here first before I shop to get cash back as well as coupons. There are so many stores to choose from. I literally want to kick myself if I ever forget to start here before I look for or buy something. Super easy to use and get cold hard cash directly into your paypal and no need to redeem for annoying giftcards.

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Everyone could benefit from some extra cash in their wallet! Try out our Sidekick browser extension and alternative payment methods for even easier ways to save and earn money. Thanks for the review, Thina!

Thumbnail of user denises96
Georgia
1 review
1 helpful vote
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December 30th, 2016

Stumbled across their site by accident, but am very happy I did. Their links have saved me a good bit of money by themselves. The cash back options are just icing on the cake. Only had one problem with a purchase not showing up. Contacted them and they immediacy replied letting me know they were contacting the merchant. By the next day, I received a follow up stating the merchant had confirmed my purchase and they put the cash back rewards in my account. A++++

Thumbnail of user jayad3
North Carolina
1 review
0 helpful votes
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October 16th, 2020

It's so easy to get cash backs with coupon cabin. I love their member exclusive deals. The customer service is really helpful too. Getting cash back was never so easy. I literally removed all other cash back apps from my phone after using them. They are the best!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Love hearing about your savings, Jaya! We pride ourselves on making our mobile device accessible and effective for all of our 10 million members. Try out our Sidekick browser extension for easier ways to save while shopping on your computer.

Thumbnail of user js243
California
1 review
1 helpful vote
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November 17th, 2016

John Wayne supposedly said "Life is tough, and it is even tougher when you're stupid." So if you are going to buy something, you might as well get a little money back for your purchase... and it is so easy with coupon cabin... you'd be stupid not to.

Service
Value
Thumbnail of user celc2
California
2 reviews
3 helpful votes
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December 5th, 2017

I have no problem to get cash back. The company send me money right away by PayPal. I've received over $400 a year already. I used to use other website before. That one is so slow and it needs to accumulate $20, and then they send you a check. Who is using mailing check right now. I strongly recommend this website to my friends and relatives. THE BEST ONE :)

Thumbnail of user maureeng136
Florida
1 review
0 helpful votes
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September 7th, 2020

I found this site efficient and beneficial to me financially and have received several checks already.
It's super easy and it was quick to figure out.
Great customer service if you have a question, too.
Just read the rules and you're off to save money.
I recommend Coupon Cabin, it's terrific!

Thumbnail of user kareni253
Idaho
1 review
0 helpful votes
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November 25th, 2020

I really didn't know what to expect when I started using CouponCabin. But it's so easy. You just click "activate" when you're shopping online and then before you know it, money is deposited into your account.

Thumbnail of user daniellew73
North Carolina
1 review
0 helpful votes
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January 22nd, 2018

I actually get upset if I make an online purchase and forget to use CouponCabin. Shopping through the site is SO easy, they have great coupons available for additional discounts, and timely communication. Almost every store I shop online is available on their site and have decent rewards. Highly recommended. Why not earn money while you shop?

Thumbnail of user caseyg50
Pennsylvania
1 review
0 helpful votes
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November 18th, 2018

I really enjoy using this site and am so glad that I found it! I've never had an issue with redemption and always try to read the fine print to avoid disappoint down the line. I have saved so much money over the past few years for buying what I would have bought anyways.

Thumbnail of user ivonneo4
Florida
1 review
0 helpful votes
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May 26th, 2020

I recommend this company for anyone who wants to make money from their internet shopping. I have been very pleased with Couponcabin thus far, with all the great money I've made, and their stellar customer service!

Thumbnail of user karenc187
Colorado
1 review
1 helpful vote
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December 30th, 2016

I love Coupon Cabin. I don't even think twice before logging on to see the daily deals on loads of merchants. Discounts I never knew existed are found on here, then if you use the link, $$$ is available. Never fails, always 100% GREAT!

Thumbnail of user janc78
Washington
1 review
1 helpful vote
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January 14th, 2017

I am genuinely happy with your customer support team. For some unresolved reason, most of my purchases via your site do not get picked-up despite my checking all the troubleshooting ideas your support staff has provided to me. But in the end, I just submit my purchase documentation, your team verifies the click and makes the adjustment to my account. I feel a bit awkward that I can't seem to figure out how to get passed the block, but as stated above, your team works through it for me every time without making me feel like a total techno-dummy! :) It is fun to get a bit of cash back from purchases I would be making regardless of CouponCabin.

Thumbnail of user bethiaw
Missouri
1 review
0 helpful votes
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December 20th, 2017

This is by far the easiest and best site I've used for getting money back for doing something I already planned to do! Plus, the few times I've had to contact them, the customer service has been wonderful! Speedy replies, and when it's taking longer than usual to get an answer for you, they let you know they haven't forgotten you and are still working on getting you the rebate you earned! Love them!

Service
Value
Thumbnail of user angelam1045
Pennsylvania
1 review
0 helpful votes
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October 23rd, 2020

I love Coupon Cabin! They have lots of stores to shop and earn cash back. It's easy to use and the service is great (it's so easy and straightforward, I've never had a customer service issue!). This is my go-to app for online shopping. I've deleted the other apps because they can't beat Coupon Cabin!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Congrats on your big payout, Angela! We're happy we could earn your support with our great cashback deals, paid up to 90 times faster than our competitors.

Thumbnail of user carleend6
Oregon
1 review
0 helpful votes
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January 23rd, 2021

I've tried many cash back apps, but this one is the best. It has an easy to use app or website that has clear expectations. It allows payment in many different forms and has multiple ways to earn cash back. Highly recommend!

Tip for consumers:
Check it out

Products used:
Ordered many items of clothing and food online through CouponCabin and always received cash back

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Our state-of-the-art website and mobile app play huge roles in helping more than eleven-million members earn and save money at their favorite stores. Try out our easy-to-use Sidekick browser extension for another simple way to get the most out of your purchases. Thanks for the kind words, Carleen!

Thumbnail of user brig5
New Jersey
1 review
0 helpful votes
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December 27th, 2018

Overall they are good. However, there have been some issues that I do NOT get credits on time or not at all. This happens when I use a discount code on certain sites. Other than that, they are what they advertised and you do receive you cash back over time depending on your minimum threshold. You have to have accumulated, at least, $7 to start receiving your cash back. In the end, I will continue to use them. It's "free" money on items I would have purchased. So, why not!

Thumbnail of user cherylo490
Illinois
1 review
2 helpful votes
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December 2nd, 2023

It takes forever to get paid. I don't shop on line and was using the part where you view and earn a few pennies. My account got flagged and they couldn't tell me why. There are plenty of surveys on line that pay better than this and you don't wait months to get paid.

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

CouponCabin has systems in place which are designed to protect both our 12,000,000 cash back members, like yourself, and our 6,000+ cash back partner stores. In part, it's because of these systems that CouponCabin can offer such INCREDIBLE cash back offers that you just can't find anywhere else. Please understand that these are intended to be unobtrusive and while we can't share the specifics of how our systems work, the vast majority of account verification changes are temporary. Also, it's important to note that check payments are processed under the same frequency as all other payment methods.

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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