• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user michelleb616
Texas
1 review
0 helpful votes
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December 5th, 2018

The best coupons and sales that you can find out there. You do have to follow the rules/guidelines for the cash back. Like you can't return even part of an order or you forfeit the cash back. At this point today, I've received over $150 back and have another $150 waiting for the return window to close. Its easy to use!
I did have a problem and contacted the customer service who fixed the problem so quickly and in my favor even though I found out it was my fault in the end.

Thumbnail of user johnl364
California
1 review
3 helpful votes
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July 16th, 2016

I used to have a glowing review of CouponCabin, but, then something happened with them. After being a loyal customer for YEARS, they decided to close my account. They, like many others, told me there was weird activity on my account. I had to scan my license to them to prove it was me. After I did that, that is when they decided to close it. What they did with my scanned license, I do not know. When I asked to prove they deleted it, they said they would no longer communicate with me. If anyone wants to start up a class action for privacy issues, count me in. BeFrugal wins.

Thumbnail of user kevinb631
Georgia
1 review
0 helpful votes
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November 11th, 2018

Overall, I am very happy with Coupon Cabin. It has gleaned me cash-back from many sites I have purchased goods and services from. The only annoying part is the way in which it interacts with the sites once you have went to them, log in to the site and then have Coupon Cabin, "Enable Cash Back" pop up as well as coupons and promotions from the store (site) you are visiting. This has affected my checkout process on occasion. Overall though, Coupon Cabin has worked and I have seen cash in my PayPal account several times. Thank you.

Value
Thumbnail of user vinhp2
California
2 reviews
0 helpful votes
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August 1st, 2018

Very happy with CouponCabin handling the cashback. It just automatic send the cash back for me to claim when i have enough $$ in the account. When ever i shop... first thing i do is search and see CouponCabin has affiliate with the shopping website or not... if it does then i click the link thru CouponCabin. Highly recommend to all shopper.

Thumbnail of user chunc4
Florida
1 review
0 helpful votes
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July 31st, 2020

For years, I have been using another cash back service which has much less cash back % and less vendors. I am so happy I discovered CouponCabin. It is so easy to use and earns the money fast. I would recommend to anybody who does lots of online shopping. Very happy with the service.

I have used it for many known vendors, such as Home Depot, Lowes, Macys, Target, just to name a few.

Thumbnail of user rosemaryb107
Tennessee
1 review
9 helpful votes
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April 26th, 2020

I received thE $75 off $75 for GNC. First time. So I tried to set up Direct Deposit with Coupon Cabin and they asked me to send my driver licenses for verification purposes and I did. Now they have deactivated my account and told me that they will send me a one time courteous check for $8. I'm not understanding so I am refunding my purchased items with GNC. Please do not use coupon cabin. They do not honor what they say and blocked me told me that could no longer receive messages from my account.

Thumbnail of user robertf227
Alabama
1 review
0 helpful votes
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November 11th, 2017

Just got a check for $63 not bad for stuff i was buying anyway. Everything was very simple. Jit just pops up and ask if you want to activate cash back when you go to a site that uses it and your done then just keep check on your account and it will show up

Thumbnail of user brads245
Oregon
1 review
0 helpful votes
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June 13th, 2019

Couponcabin is handy for getting a small rebate on lego. Legoshop offers a decent % back on their website and you can also find good deals through amazon and Walmart. It takes 90 days before they can pay out and you need a certain amount to withdrawal. For the patient this means a small rebate every several months.

Thumbnail of user teresaa29
Ohio
2 reviews
0 helpful votes
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March 23rd, 2017

I tried this website and had earned some cash back quite quickly but when it came to getting it its somehow didn't get to me so I contacted them and they looked into it and asked me a couple of questions to confirmed my info and they got it to me quick I will keep using couponcabin

Thumbnail of user leighh29
Alabama
1 review
1 helpful vote
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September 7th, 2017

I've been using Coupon Cabin for a few months now, and it really is worth it. I've earned cash back (quickly and easily) from Kohl's, J. Crew, and a few other stores. Coupon Cabin also runs promotions where you get EXTRA cash back--I recently received $30 back on a $30 J. Crew order! Can't beat that! I love it!

Thumbnail of user lisar451
Florida
1 review
0 helpful votes
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September 21st, 2018

I've used several cash back sites and a ton of coupon sites. Often these sites have old or invalid codes, or fail to credit your cash back. Coupon Cabin is great though. They check the coupons to make sure they actually work and I've never had to fight them for my cash back. They are one of the few cash back sites that I recommend!

Thumbnail of user karenm459
Georgia
1 review
3 helpful votes
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April 16th, 2018

I recently reviewed my account, saw I have $5 pending (you don't get paid until you reach $7). I realized I never received an additional $26 that I was supposed to receive.

I emailed CC. They hit me back within an hour to tell me my gift card (the method of payment I chose) was emailed to me on 3/7. The gave me the name of the address it came from. Didn't ID as coming from CC, so it probably went into spam. Since I routinely scan my spam, then delete it all, that's what I probably did.

I wrote back to CC with the above info. Next a.m., there was the link to my $26, with instructions on how to apply it to Amazon. Could not have been easier.

I was initially skeptical of CC after reading of people not getting their money. I have received all bonuses and 'try us out' bonuses, and have always been paid.

I'm a happy camper!

Thumbnail of user cindyp124
Utah
1 review
0 helpful votes
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April 23rd, 2018

I choose a $2 coupon rebate product to purchase, limit once a month and submit the receipt. The process is slow but its an extra couple dollars a month for something I would purchase anyway. There are other rebate offers but I have only used the coupon rebates and will only save $12 a year. But thats free money.

Thumbnail of user connieb394
Ohio
1 review
0 helpful votes
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September 30th, 2020

I swear I never shop anywhere without going on coupon first to check out what the latest deals and offers are because I never find deals lower anywhere else! Plus I end up shopping at stores I normally wouldn't because coupon cabin offers the highest cash back out of all the cash back apps I have used along side the store sales. I am on this app every single day

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

You said it best, Connie! Thanks for your support.

Thumbnail of user amandab212
New Jersey
1 review
0 helpful votes
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August 31st, 2017

I love this site. I'm already shopping anyway. I installed an extension to my chrome browser and it will come one if I'm shopping a site that has cash back. Plus, you can go to the site and find lots of coupons that actually work. You do have to pay attention because some deal posts do not come with cash back. If you do use a cash back deal, you get the cash added to your account. Once a quarter, CouponCabin deposits the cash into your chosen account. I use Chase Pay. It is real money. Love this site (and the app too).

Thumbnail of user heatherl98
Tennessee
2 reviews
0 helpful votes
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November 3rd, 2017

I love coupon cabin its so easy to use and there is always great cash back deals. The customer service department is also amazing i had to email them for missing cash back and they added it to my account the same day!

Thumbnail of user oc577
California
1 review
0 helpful votes
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April 27th, 2018

I have used CouponCabin for a few months and have already collected $20 and another $27 on its way. I saw some reviews about bad customer service, I haven't contacted their customer service as there is nothing for me to contact them for.

Thumbnail of user timothyh83
California
1 review
3 helpful votes
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February 21st, 2018

Works most the time, but there are some scams out there that they don't honor. Don't expect much customer service when things don't work either.

**Update*** After I wrote this review they deleted my account. I guess they validated my review for me.

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

Please remember that CouponCabin is your partner in cash back as we only get paid when you do. CouponCabin has very few rules, and the rules we do have are in place to make sure we can pay as much cash back as possible; it’s how we’re able to offer such great deals that you can’t find anywhere else. In addition, we make sure these few rules are prominently highlighted across the site when using our cash back program.

Thumbnail of user victoriaw150
Tennessee
1 review
1 helpful vote
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December 13th, 2019

I never buy anything online without first checking CouponCabin. I have consistently found % off coupons, cash back, bonus cash (frequently a combination) or free shipping. I have
Received over $200 in a short time.

Thumbnail of user leslieb76
Tennessee
1 review
0 helpful votes
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July 12th, 2016

I also use Ebates, so I like to supplement Coupon Cabin when they have better cash back percentage on certain sites. I had an issue with my PayPal being tied to other coupon accounts, no matter what I did I couldn't detach it. The rep took care of it! So happy with my service.

Thumbnail of user miersannahs
Washington
1 review
1 helpful vote
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January 4th, 2018

Ive used Coupon Cabin a few times & I love how easy & convienient it is to save money! I used there coupons both in store & online without any hassle. This site is great & highly recommended it to anyone who wants to save money. No risk at all, plus get cash back on orders through their site.

Thumbnail of user bobm465
North Carolina
1 review
0 helpful votes
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January 31st, 2019

I keep buying through them and they give you cash back on time. They credit the cash back within 1 or 2 days and they allow you to track them as well, they are very transparent. I like the fact that they don't have a minimum cash limit. They pay to my PayPal which is very convenient. I like them and they are best.

Thumbnail of user chrisp502
Ohio
1 review
0 helpful votes
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January 12th, 2019

I love using CouponCabin to find additional online discounts and you can accumulate rebates in cash for using them. At first I thought it was a hoax until recently I received almost $30.00 in cash! Loved it

Thumbnail of user christiec32
Connecticut
2 reviews
0 helpful votes
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December 5th, 2018

Coupon Cabin is the best... Their customer service is outstanding... they respond almost immediately and make any requests very easy. They are very accommodating and I've earned so much cash back on purchases just by starting with coupon cabin. Easy!

Service
Value
Thumbnail of user ld102
New York
1 review
0 helpful votes
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April 5th, 2018

This is great site to use prior to shopping online. The cash back offers are usually very generous... the savings add up. I always be sure to check out couponcabin when I need to purchase something online.

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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