• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
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Negative
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user ralphc175
Arkansas
1 review
0 helpful votes
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August 13th, 2020

I've saved hundreds of dollars by using Coupon Cabin at dozens upon dozens of sites. I buy gift cards as well and save money on them too! Easy to use…quick payments…and super fast customer response! What are you waiting for?

Service
Value
Thumbnail of user tm509
New York
1 review
0 helpful votes
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September 26th, 2020

Couponcabin.com is awesome. I always check with them before making a new purchase on a frequent site or major retailer. They typically have the best rate compared to other rebate sites. Payout is easy and seamless.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Thanks, TM! Check out our Sidekick browser extension. It'll help you save time searching for deals and ensure that you maximize your cash back earnings while shopping.

Thumbnail of user ummt
Pennsylvania
1 review
0 helpful votes
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December 31st, 2018

I thought it was too good to be true, but somehow, they manage to pay-up. Even on 100% back. I joined in May and have gotten nearly $100 in payout, with another $75 pending. The payment takes a few months, but that's no problem for me. If you expect a fast payout, this probably isn't your best option, since funds get "tied up" for about three months. Other than that, it's awesome! I tell my family, and they think I'm crazy, but it's really real!

Thumbnail of user leslih3
Alabama
1 review
1 helpful vote
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June 2nd, 2018

I've been a member of Coupon Cabin for quite some time now. I feel they provide more one-on-one purchase review and their customer service people are always responsive and resolve any glitches quickly. The cash back really adds up!

Thumbnail of user pattis233
Ohio
1 review
0 helpful votes
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October 8th, 2020

CouponCabin offered additional cash back during this pandemic. This has been extremely helpful as I don't shop in stores at all. I'm a high risk individual. There special offers, if you can get one are fantastic savings.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

We're here to help each and every one of our 10 million members save, Patti. Thanks for your support!

Thumbnail of user chavisa
Illinois
2 reviews
0 helpful votes
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July 11th, 2018

This company always is finding you a way to save money when you shop. So many incentives and they pay quick once the retailer confirms purchase. Sent me my money sooner than I expected. Pleasant surprise.!

Thumbnail of user jennifers463
Rhode Island
1 review
0 helpful votes
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January 30th, 2018

This company does not disappoint! They make it easy to get and activate the best coupons while shopping online and earn cash back for doing so. They also have outstanding customer service should there be an issue with a transaction posting to your account. I highly recommend CouponCabin. Thank you!

Thumbnail of user donnam491
Florida
1 review
0 helpful votes
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July 5th, 2018

I have used three coupons in the past four months and have received the cash back deposited into my account. This site is not a scam. You have to wait for a month or more but it works. Fast customer service with fully answered questions. Highly recommend!

Thumbnail of user angelap518
New Jersey
1 review
0 helpful votes
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September 22nd, 2020

So far have received almost 500.00 in cash back from Coupon Cabin. Not only is it nice to get the checks... now getting direct deposit... but the site keeps you up to date on great deals that come up.

Thumbnail of user jeanniem77
California
1 review
0 helpful votes
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January 28th, 2021

Wow! Just got another $50 plus Amazon gift card just for going through Coupon Cabin site for my online shopping and using their coupons to help me save money! Seriously, it's super worth doing it this way! I've been paid over $200 plus using Coupon Cabin over the last 7 years or so. It doesn't cost you anything, helps you save money and gives you back perks for shopping! Totally a win-win! If you order any big ticket items like mattresses, computers and electronics, payoff is bigger of course, but buying your regular toiletries, school supplies and clothes will add up over the years!

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Congrats on those amazing rebates, Jeannie! Keep shopping through CouponCabin for incredible cashback amounts of up to 20% at your favorite stores. Thanks for being a long-time member!

Thumbnail of user leahe6
Ohio
1 review
4 helpful votes
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May 23rd, 2017

I always check coupon cabin when I buy anything online. I'm actually surprised at how many stores are apart of this. And I have NEVER had a problem with any of their coupons not working. - unlike some other sites..

Thumbnail of user shannonr86
Texas
2 reviews
0 helpful votes
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January 22nd, 2018

This is a great way to get extra savings on your purchases. What I like best about CC vs other rebate type sites is they have a clear easy tracking system for each purchase that makes it easy to keep track of unpaid bonuses. I realize some people may not want to chase their cash back at all but it is definitely worth your time and effort. There has never been a single purchase I contacted them about that they did not follow through and get me my cash back reward. Other sites offer rebates that are just as likely to go unpaid but you will not be able dispute your owed funds unless you do extensive documentation yourself on each transaction. At Coupon Cabin they track every detail for you. If you should forget a quick order email time stamp check will verify which "cash back click" matches your missing purchase. It's so easy and they work very hard to get you your cash back.

Thumbnail of user sallys366
California
1 review
0 helpful votes
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September 29th, 2020

Relatively easy to use rebate program. However, there is a lot of fine print which make many offers miss-leading and nor really worth the time. Wish they would not bury all the rules to ensure you understand before you get excited about a possible large return.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Please know that if we up to us, there would be no restrictions on earning cash back, EVER. Unfortunately, however, stores make the rules on what's eligible for cash back and what isn't... we do our absolute best to call these out as clearly as possible. Should you ever have a question though, please just shoot us an email at success@couponcabin.com.

Thumbnail of user darcim3
California
1 review
0 helpful votes
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December 14th, 2017

It's pretty simple to use especially with the browser prompting you. If you really want to get into it there are plenty of more savings with their exclusive deals. I just go a check from them for $24. Not bad!

Thumbnail of user viplavaj
California
1 review
1 helpful vote
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November 30th, 2019

Wish I had known this sooner, easy way to buy products we like at better prices and save money on top of it! Getting Cash back on every purchase and bonus is Yay(just that they go out at lightening speed)!

Thumbnail of user coupons4
Illinois
1 review
0 helpful votes
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September 1st, 2020

Making money on this site is easy as you just shop as you always do and get cash back for purchases. A few dollars here and there but it adds up. Plus, they test their coupons unlike other sites where you could try ten promo codes before you get one that works. Recommended.

Thumbnail of user patriciar329
Pennsylvania
3 reviews
0 helpful votes
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October 21st, 2018

What does a VP of Procurement do when she retires? She shops! Use Coupon Cabin in complete confidence that you will get your best return with them and then some extra. If there is ever an incorrect rebate listed and you can provide the data, you get a free meal. This company truly works hard for your business.

Thumbnail of user donnam1399
Tennessee
1 review
0 helpful votes
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August 3rd, 2020

CouponCabin has the best cash back, with many online stores listed. This is important to me, because I am homebound, so I do all my shopping online. And they pay when they're supposed to. Right now, Rakuten and Ibotta have eliminated some stores that I shop often. So I have begun using CouponCabin instead.

The CouponCabin app has search capability, has great coupon codes that you will find nowhere else, and is easy to use.

I won't get rich. But every little bit helps. (Especially when you're an old lady on a fixed income.)

I have attached a photo of my last payment. I chose to be paid in Amazon gift cards.

Thumbnail of user karinp16
Pennsylvania
1 review
0 helpful votes
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July 11th, 2019

I love getting money back by shopping through Coupon Cabin. There are tons of stores with a variety of cash back options. I always check their site before buying anything online. Sometimes it even makes the difference between whether or not I buy something.

Thumbnail of user jy190
South Carolina
1 review
1 helpful vote
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March 11th, 2018

Without even changing my spending habits I am able to save on everyday purchases. Its as simple as logging onto the site, using the app, or relying on the web browser extension to rack up on savings. Loyalty rewarded through programs such as referrals and increased cash back for frequent purchases. And should you need them, helpful customer service agents are only a click away.

Thumbnail of user cindyj238
Wisconsin
1 review
0 helpful votes
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October 22nd, 2020

I just got another notification that I had 25.00 on the way from Coupon Cabin. Easiest money I ever made and always a nice surprise. It is even better when there is an extra percentage bonus! Thank you.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Thrilled to hear about your savings, Cindy! Helping members earn as much as five times more cash back is what we do best. Stick around for even better deals and promotions!

Thumbnail of user kimberlyk339
Texas
1 review
0 helpful votes
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April 23rd, 2020

Bigger returns on your time, than Rakuten, and much more generous! I've been with each of them for 4 years, and have a bigger bank account from CouponCabin. Their site is very user friendly, and support good, too.

Thumbnail of user lindat164
Louisiana
1 review
0 helpful votes
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January 6th, 2018

I get cash back on things I'm buying anyway. How great is that. It almost seems to good to be true, but starting using Coupon Cabin a few months ago and chose to receive Amazon gift cards for my payments. What fun- the gift cards have started rolling in. Time to do some more shopping! I installed the CC button and I always know what deals are available. Sometimes it can be a little annoying since it only stays activated for a short time while you are shopping, then it pops back up to be reactivated. But that's a small price to pay for all the benefits. I highly recommend everyone take advantage of this. You're shopping anyway, what not accept a bonus?

Tip for consumers:
Remember your order cannot be changed at all after processing or you will loose your Coupon Cabin Bonuses. This means if any
items are returned, you loose the cash bonus on the whole order. Also keep in mind that you have to wait to receive all payments until the return period has passed, so you don't get it right away.

Thumbnail of user stacys108
Virginia
1 review
0 helpful votes
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May 8th, 2018

First of all, let me just say that there is no part of using Coupon Cabin that is a hassle. It is as simple as allowing an add-on to your browser that shows you when/how much in rewards are offered for shopping at the site you're currently visiting, and then making sure those rewards are activated before you complete an online purchase.

If you're a frequent online shopper like myself (who would rather buy online than in store any day of the week), you will find that rewards rack up quickly, especially when you choose to have them cashed out to you in the form of an Amazon gift card (additional bonuses apply for this method of payment). Coupon Cabin rocks!

Thumbnail of user vickib134
Wisconsin
1 review
0 helpful votes
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August 28th, 2018

I continue to be amazed that not everyone in the world uses CouponCabin when they do online shopping. The app is easy to use and well organized They just sent me a check for $10, which frankly I had forgotten about. Long live the people at coupon cabin!

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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