• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user milagrosr6
New Hampshire
1 review
0 helpful votes
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September 22nd, 2019

I used the coupon rebate for 1 item for a $1.50 for buying the product. Sent them the receipt and within a short time I have my rebate within minutes. I am looking forward to continue using their coupons first before checking others.
Thanks Coupon Cabin

Thumbnail of user tiffanyp
Alaska
15 reviews
66 helpful votes
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October 25th, 2010

I was so excited to check out this site my friend reccommended to me. At first, I was browsing through every coupon offer and getting excited that I was saving a bunch of money. Now, it's the opposite.

Their site is structured in the wrong areas. They let you see the coupons that are expiring today- which is great- but the only other alternative is to browse through the zillion coupons they have for different websites classified alphabetically.

Don't get me wrong, it's a fantastic way to save money- especially since it's free- but most of them are "free shipping", "10% off", "Buy 2 get one free"- which are usually stated ON the websites' main page. I honestly would rather search google for coupons after I have a checkout screen ready- it would save me more time then shopping for coupons.

Thumbnail of user nikkiv9
Washington
3 reviews
2 helpful votes
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October 22nd, 2017

I stumbled upon coupon cabin searching for promo codes. I tried the codes and they actually worked. After a while I realized it wasn't a guessing game as is with most websites.

Now I regularly use coupon cabin. Saves me a lot of time searching for the best promo code or coupon. After a while I realized it was the real deal.

I regularly use coupon cabin, but best of all they give you cash back with most purchases.

It's very clear what the requirements are for your cash back purchases so there's no confusion.

Pretty simple and straightforward to use.

Thumbnail of user veronicaa39
California
1 review
0 helpful votes
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December 18th, 2017

I discovered coupon cabin through a Google search and received $13 back from a purchase I was making anyway. Since then, I have earned over $100. It is easy and convenient. I have never had a problem with Coupon Cabin and appreciate their service. I highly recommend Coupon Cabin.

Thumbnail of user tomarat
Arizona
2 reviews
10 helpful votes
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February 24th, 2018

I got back $7.00 on my first online purchase through coupon Cabin. I didnt expect it to be legit until my Paypal bell went off on my cell phone stating I had $7.00 deposited. Ive tried so many websites and Cash Back deals and this one is it!

Thumbnail of user tinac84
North Carolina
1 review
1 helpful vote
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January 3rd, 2017

Love this easy to use website that tells me what all the best deals are. Took a couple minutes to create an account and as long as I'm logged in, I have the pop up that tells me what is the best deal(s) on the website that I'm shopping on. Basically, I'm getting paid to shop where I already shop! Win! Win!

Thumbnail of user mariao97
Texas
1 review
0 helpful votes
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August 1st, 2018

I use this page to look for coupons and most of the time I found at least one I can use. I do a lot of online shopping, and is always good to find extra coupons for discounts. Not only do I get discounts on my shopping but I still get gift cards I can use on places I choose. Excellent place to search for coupons.

Thumbnail of user elainea12
North Carolina
1 review
8 helpful votes
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April 26th, 2016

Dear Ryan - Last week you responded to my post asking why you're blocking me & you responded saying that you would fix the issues on your end. However, I literally just tried into my account & the very first time that I logged into your website it locked me out, even when I typed each individual letter in my login & password very slowly to make sure that I didn't make any typos. I then tried to re-set & requested a new password, but I never received the link to re-set my password. Can you please, please, please once & for all fix things so that this doesn't happen anymore. If things aren't fixed soon, then I' going to have to close my account because I've wasted far too much time on this silly issue caused by your software...

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

Dear Elaine,

I apologize for your dissatisfaction with our website. I was not able to locate your account based on the information you provided so I cannot comment specifically on your experience. That being said, I would encourage you to contact us by sending an email to support@couponcabin.com and we will be in touch as soon as possible to provide assistance. Thank you in advance.

Sincerely,

Ryan Ewart

Customer Service Manager | CouponCabin

Thumbnail of user saraa341
Illinois
1 review
10 helpful votes
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December 31st, 2020

After years as a customer they froze my account and would not release the money they owed me or the gift certificates that i purchased. They asked for a photo of my drivers license to verify my address and i sent that with my photo d/o/b and license number redacted for security reasons. They still refuse to release my account or provide me with a reason that it was frozen in the first place. Beware--seems like a total scam and at the very lease poor customer service

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

CouponCabin is a completely free service that provides its members with substantial cash back rewards for clicking links and making online purchases. That said, CouponCabin has systems in place which are designed to protect both our 11,000,000+ cash back members, like yourself, and our 3,500+ cash back partner stores. In part, it's because of these systems that CouponCabin can offer such INCREDIBLE cash back offers, like $100 back on $100 orders, that you just can't find anywhere else. Account verifications typically take just a few minutes and once verified, accounts are immediately restored. If you're uncomfortable sending us your state-issued photo ID, there are seven other documents that you can use to verify your account. Please note that this information is in no way shared or used for any purpose other than this account verification and once the process is complete, all documents are permanently deleted.

Thumbnail of user susang1528
California
1 review
0 helpful votes
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July 30th, 2020

Great deals to be found on Coupon Cabin. I know that they will always have the most beneficial deals for me. I always start my online shopping from Coupon Cabin. They have great customer service and timely payments.

Thumbnail of user da38940
New York
3 reviews
43 helpful votes
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April 19th, 2018

Just deleted my account there. Had a problem with redeeming my coupon, wrote to them about it - - the responses I got back were sarcastic and borderline rude. To hec with them, there are way better online coupon sites available.

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

We've been in business for over 14 years now and have millions of happy, enthusiastic and loyal customers, so to hear that you're so unhappy with our service is not normal for us. I was not able to locate your account based on the information you provided so I cannot comment specifically on your experience. That said, please remember that CouponCabin is your partner in cash back as we only get paid when you do. CouponCabin has very few rules, and the rules we do have are in place to make sure we can pay as much cash back as possible; it’s how we’re able to offer such great deals that you can’t find anywhere else. In addition, we make sure these few rules are prominently highlighted across the site when using our cash back program.

Thumbnail of user darim
Oregon
1 review
0 helpful votes
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July 30th, 2018

Coupon Cabin is a great savings on things I want to buy. The really big coupons are challenging to win, but worth it, and the % off ones are a good savings. I always check Coupon Cabin before shopping!

Thumbnail of user lindas933
Indiana
1 review
1 helpful vote
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August 18th, 2018

I have used Coupon Cabin for several years and have used other companies that does the same. I can tell you that Coupon Cabin offers consistent offers and discounts off of most suppliers. It is well worth you checking them out. You will get; discount percentages or points where they will pay you for using them or both.

Thumbnail of user ruwaniw
Pennsylvania
1 review
1 helpful vote
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May 1st, 2017

I've used CouponCabin a couple times, once for a purchase at Backcountry and once for a purchase on Amazon. I've gotten almost $40 back from these two transactions! The Amazon one was a special deal available to the first 10 customers and I was able to click on the offer at the starting time on the dot and I got my cash back. They distribute the cash back once a month. I'm very happy so far!

Thumbnail of user rebeccas189
New York
1 review
1 helpful vote
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September 29th, 2017

In today's world with ever increasing prices on everyday necessities it's nice to see there are still opportunities to treat yourself to the good things in life without straying from your budget! Thank you Coupon Cabin for the monthly FREE Perks!

Thumbnail of user deloresh1
Texas
2 reviews
1 helpful vote
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February 21st, 2018

I won a $200 for $200 for a local store! I read the rules multiple times to make sure I understood them! I went online to local store, spent my required amount of $200, and each click was tracked by CouponCabin on their end. So the wait began. I inquired a few times because it never showed I would receive my $200 back, and then the lady told me that I had clicked something wrong before I clicked "pay". I was pretty sure I followed the rules to a "T"! The lady then placed my return money, $200 back to my account, and a few weeks later, I did get my money sent to a Amazon gift card! I also love the cash back feature, where you shop on a website and earn a % of cash back! I would recommend this site for sure!

Thumbnail of user bjh10
Georgia
1 review
0 helpful votes
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March 7th, 2017

CouponCabin's extension shows up on all of my sale sites. All I have to do is select it and I'm on my way. I love it. I have been paid greatly to shop. Something I love to do and get paid for it. CouponCabin is the ticket. Glad to be in partnership with them.

Thumbnail of user shaneicej
Florida
1 review
0 helpful votes
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April 3rd, 2018

I love Couponcabin.com. I have been shopping with them for a few years now. It's very ease to use and get your money. Everytime you shop online sign into to Couponcabin.com and type in your store. Start shopping on the store site and BOOM you get paid to shop.

Thumbnail of user shandam11
West Virginia
1 review
0 helpful votes
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December 27th, 2020

I love CouponCabin! I haven't even been using the app for a year and have already recieved $64 in savings and cash back. I have recieved to checks already. Its ligit. They also offer direct deposit and other ways to get paid. It is really worth checking out. Why just shop, when you can shop and earn money back.

Products used:
I shopped at walmart, Kohl's and other places through the CouponCabin app.

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Very well put, Shanda! With cashback offers for up to 20% on purchases at more than 3,500 stores, it's easy to see how you've accumulated such impressive earnings.

Thumbnail of user worawatp
New York
1 review
0 helpful votes
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June 8th, 2018

Couponcabin.com is the first place where I would checks on discounted code, Promotion, Rebates or the Executive offer. The support is outstanding. They are on your side, cause that the reason they get paid! So in anothervword, they are represented you! It's rarely happened but if you are unlucky, you can rest assured that they will get it sorted.

Thumbnail of user marcusj30
New York
1 review
0 helpful votes
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April 4th, 2018

CouponCabin is truly an underdog when it comes to the cashback game. Several sites all around can easily lure you in, but when it comes to CouponCabin, their guidelines are one of the very few that you can easily read, understand fully (and trust me, I read the guidelines), and where you know you'll get cashback. It may take a few days-weeks, but in the end, they do add up. Not to mention, the customer service is always on point, and that is something I am truly a big fan of. Have been a CouponCabin member for over 5 years, fyi.

Thumbnail of user ct153
North Carolina
1 review
10 helpful votes
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October 23rd, 2018

I received one of their daily bonus member only coupons from Walmart for
$100. I spent it according to all the rules. Received a confirmation
Email showing I was receiving it so thought all was well. After I
Received my order and had used it I just happened to look at my account
And it showed my coupon had been reversed. No explanation. I followed
All the rules and they said they couldn't do anything--it was up to the
Vendor. Couldn't contact vendor themselves or give me the contact
Information to contact them. Meanwhile I'm out a $100 that I didn't
Plan on spending. Don't trust them!

Their response means nothing. I followed EVERYTHING to a T. Even got an acknowledgement that it was accepted and then reversed. I contacted Walmart and they said it was Coupon Cabin. Also since I questioned their integrity my account was deleted on Coupon Cabin. I got a private message from another customer that the very same thing happened to them. Very frustrating!

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

The most common two causes for a reversal are if a coupon or promo code is used from any source other than CouponCabin (this includes promo codes that are given to you at time of checkout by the site itself) or if your shopping cart was not completely, 100% empty when you clicked on our link. Reversals like this also generally happen when an order, for any reason, is in any way modified. Please remember that CouponCabin is your partner in cash back as we only get paid when you do.

Thumbnail of user beverlyg36
New Jersey
1 review
0 helpful votes
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January 30th, 2018

I was able to get a $2 off coupon for I Can't Believe It's Not Butter Organic. I like the high values of the coupons. I would stay with getting one coupon a month for the grocery products. I wanted to try for one of the $100 off $100, but was told I already had applied for a grocery coupon, so I was not entitled to a second coupon that month. If i just apply for the grocery coupon, it takes 4 months to receive the rebate because you have to earn a minimum of $7 to receive it as the good grocery coupons are worth $2 each.

Thumbnail of user hn14
California
3 reviews
22 helpful votes
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May 5th, 2018

Signed up to get rebate before purchase Koni shocks from tirerack.com. Eventually, they asked for the address to send the check but never did. When trying to log on to check the status, the account was shut down. I purchased from tirerack because of this rebare. Could have bought from somewhere else cheaper.

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

I wasn't able to locate an account based on the information you provided, so I would encourage you to contact us at success@couponcabin.com for further assistance. Please mention this review to help us identify your correspondence. Thank you in advance.

Thumbnail of user anitaw85
Wisconsin
1 review
0 helpful votes
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September 23rd, 2019

CouponCabin is easy to use. I get an e-mail alerting me of my cashback for my online purchases the same day I made the purchase. It is very quick! They have almost all of the stores I buy from. I am a very happy and satisfied customer!

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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