• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user adrianc68
Arkansas
1 review
2 helpful votes
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April 11th, 2018

I live at home taking care of my parents and sister. Most of my life has been spent trying to make money in my spare time.

With this in mind, I tried SurveyMonkey, RocketCash, data entry, and a host of different platforms then I discovered that I could actually save money and earn cash backs with CouponCabin just by doing my normal online shopping.

Saving money and getting a little back is so easy with CouponCabin and I heartily recommend it to everyone whois looking for a great way to save while doing what you love.

Thumbnail of user robertj461
New Jersey
1 review
7 helpful votes
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February 28th, 2020

I installed the CouponCabin sidekick on my browser so that when I visit a merchant's site that works with CouponCabin, I see the cashback offer from that merchant. This goes into my price comparison when deciding where to buy. I've saved a good deal of money this way.

Thumbnail of user marger7
West Virginia
2 reviews
0 helpful votes
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September 5th, 2019

I absolutely LOVE Coupon Cabin. It's so easy to use and I get paid for buying things that I always buy and there are so many companies that participate. I would recommend Coupon Cabin to anyone looking to earn cash back on their purchases! I've been paid over $500, just for looking for savings and shopping through their website.

Thumbnail of user durgap3
Washington
1 review
0 helpful votes
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November 9th, 2017

I've been using CouponCabin for more than 4 months. Need to spend some additional 5mins to understand the process for getting the cashback. Once you follow the steps, make the purchases, then you are eligible for cashback. All the information is made available once we login to account. Working with customer service is also easy. I am very happy customer using this for extra cash :)

Service
Value
Thumbnail of user michaelb624
Illinois
2 reviews
0 helpful votes
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December 22nd, 2017

This is the best cashback site for sure. The google plug-in is a real time savings as it notifies you of cash back offers when you visit the website of your favorite merchant. Timely payments as well.

Thumbnail of user brookeh63
Florida
1 review
0 helpful votes
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December 29th, 2018

Our go to app for cash back on all our shopping! We LOVE Coupon Cabin! They're always accurate and PAY FAST! Also, they have the best customer service of all cash back apps. Coupon Cabin is the only cash back app that I recommend to family and friends! Keep up the good work and thanks!

Products used:
All items bought

Service
Value
Thumbnail of user rachela51
Oregon
1 review
1 helpful vote
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January 16th, 2017

Very happy to have found Coupon Cabin. I've gotten lots of money back from a variety of websites - some that aren't available on other cash back sites. I had one rebate that wasn't showing up in my account. I filled out a "missing transaction" form, they verified that I had indeed made a purchase from that site, and they put the rebate money into my account. Very friendly and helpful customer service!

Thumbnail of user sdagasdgs
North Dakota
2 reviews
21 helpful votes
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October 18th, 2019

I clicked and "won" a $100/$100 offer and then abided by the terms and purchased only item from the approved categories.
I contacted support and they claimed an item did not fit the required categories. I responded linking to the item in question, and screenshotted that it did indeed fit the required category.
They now are saying "we are all on the same side here" and we "aren't making any money off of this item," but I can't help but note that I am the one who spent $100 while they have done nothing.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Please know that if it were up to us, there would be no cash back restricgtions (ever). That aid, as part of our Cash back program, participating stores have the ability to exclude certain products, brands and categories from earning cash back. Since these are so important, these exclusions are prominently shown in multiple places on CouponCabin.com.

Thumbnail of user davidl2553
California
1 review
1 helpful vote
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September 5th, 2020

Couponcabin is legit and does give you cash back for the eligible online purchases. You just don't get paid right away after you make the online purchases but rather after a period of time.

This is the cashback website that actually works for me and I do get paid. That's what matters to me at the end of the day.

Thumbnail of user yuchenz1
South Carolina
1 review
3 helpful votes
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December 13th, 2021
Verified purchase

They present a great promo for new customer as so called exclusive one. But after you purchase that, they will just deny your purchase record as your failure of using their sidekick properly and the store don't acknoledge that. Then you will get nothing for that and lose your new customer identity. Please donzt believe that.

Tip for consumers:
don't use

Products used:
cash back

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

While over 99.4% of all cash back transactions automatically post to accounts, from time to time some transactions don't get reported to us by our stores and thus don't post. When this happens, CouponCabin and its partner stores have a process to look up a missing order so that it can be reviewed and credited. CouponCabin takes missing cash back very seriously since we are not paid for orders that do not track back to us either. That said, within minutes of you submitting your missing cash back inquiry receipts, we opened an investigation in to why your cash back didn't post. When the store responded, they indicated that your order was credited to a different website partner and not CouponCabin. This is most often caused by not immediately checking out after you clicked on a CouponCabin cash back link. Visiting other coupon/shopping sites, Google, blogs or evening opening emails can cause your order to not be tracked to CouponCabin and instead, attributed to another website. Our ability to provide members with cash back is contingent on us being compensated by the store for your order. Even though we tried to get your order credited to us, since again, we didn't get paid for your purchase either, in this instance, since the store says your last click before placing your order was not a CouponCabin cash back link, we did not receive our commission and are not able to provide you with cash back. Again, we are on your side here, we did not get paid for this purchase either and, like you, we sure wish we had.

Thumbnail of user michellei16
Oregon
1 review
0 helpful votes
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September 1st, 2017

I have been a member since April of 2016. I have received all my cash back, and have saved money with their discounts. The coupons are good, but the cashback deals are where its at. Some cash back deals have a waiting period, but they are all paid when they say they will be. I had one deal that had to wait a couple of months, and I was skeptical that it would actually get paid, but it did. I have never had a "pending" cash back that did not get paid. The web browser plugin is awesome. It tells you what coupons/discounts are available, and reminds you to click the coupon cabin link to qualify for cash back if it is available. I have earned so much just shopping at the online places I always have shopped at.

Thumbnail of user saraht100
Texas
2 reviews
0 helpful votes
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June 29th, 2016

I came across a coupon code for a site I was considering making a purchase and saw this coupon code that should have worked for an additional discount but was not for some reason. I saw that Coupon Cabin says they update their info every few hours on non working codes etc and they have a guarantee that if it does not work then they will send you a $25 gift card. They sent me an email within the day saying here's the link to your $25 gift card and it actually works. So kuddos for keeping you end of the bargain. I have told my friends and will continue to use your site and codes!

Thumbnail of user donnab992
Texas
2 reviews
5 helpful votes
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April 27th, 2020

I know when I go to this website that I will get either a great discount or money back every time. This is my go to web site every time I shop. Much better then Rakutan or any other of the savings websites. I also know I will be getting a check back for around $50 each time they send it to me. What a great way to save.

Thumbnail of user cheria23
Minnesota
1 review
0 helpful votes
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January 20th, 2019

Your cash back usually shows up in your account the same day, some stores sometimes take a day or 2 but it's almost always the same day. There's a small waiting period to actually receive your cash back but it's a great app to use to get cashback for things you were planning on buying anyways. I highly recommend it!

Thumbnail of user christopherb595
Connecticut
3 reviews
0 helpful votes
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February 9th, 2020

Wow, this app is awesome. If you make online purchases then you should 100% get this free app. I used it for the transactions and have only had it less than a week and I already have over $20 CASHback. I love this app and they have coupons or cash back for litteraly every store I order from. Either save money or get paid while you shop. It's a no brainier.

Thumbnail of user royc227
Washington
1 review
1 helpful vote
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November 24th, 2017

Coupon Cabin has a bunch of "too good to be true" deals on the front page, like spend $30, get $30 back. I gave it a shot and was able to claim the deal for Dell and Calvin Klein. A few months later, I just received the cashback, and got a bonus for cashing out in gift cards instead of check/cash. High recommend. But only for the patient as you have to wait a few months for the cashback to be payable. Make sure you have their browser extension installed, because it'll ensure you're getting cashback and provides visual feedback you're getting cashback.

Thumbnail of user kj382
Washington
1 review
0 helpful votes
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October 5th, 2020

This site has really helped me save money. I go there first before shopping, find the place I will be shopping and use the link to go to the webpage, it's that easy! I get cash back in most instances and that is on top of coupons and sales that are consolidated in a list on the CouponCabin page. Much easier that searching the web for sales... and who doesn't love cash back? Give CouponCabin a try.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Members like you are the reason we work so hard to provide 5x more cash back, paid out faster, K. J. Thank you for your support!

Thumbnail of user barbaram98
Colorado
2 reviews
20 helpful votes
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November 24th, 2016

Generous cashback if you pay attention to the rules. Love the way the cashback excelerates the more you buy. Even when a merchant canceled my order by mistake, leaving me with no cashback, I wrote Coupon Cabin and they gave me a courtesy $5. Blows ebates out of the water. Very user friendly app. Just remember to read all the offers and activate all of them. That is how you make money fast. Get your shopping carts ready!

Thumbnail of user riccardob13
New Jersey
1 review
0 helpful votes
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June 6th, 2018

I've been using CC for a few years and have earned a good chunk of cash back change with it. If there's ever an issue with a seller honoring your cash back, CC will work for months until they finally get it for you.

Thumbnail of user ss726
Florida
1 review
0 helpful votes
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October 16th, 2020

In my opinion Coupon Cabin has been the best cashback program. I have tried several and Coupon Cabin gives back faster, seems to have most of my stores and the App is so easy. Love them! Had my biggest cashback ever with them. Thanks!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Thanks for the great review! We pride ourselves in a quick, easy and effective platform that helps you save while shopping. Mission accomplished!

Thumbnail of user es93
Florida
1 review
0 helpful votes
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September 6th, 2018

Why WOULDN'T you want to earn extra money on purchases you're going to be making? I've earned over $140 cash back over the past year from purchases made at Home Depot, Macy's, Peltz Shoes, Boscov's, Target and others. Takes all of about 2 minutes extra. Just make sure your shopping cart is empty and no other tabs are open to the retailer you're shopping from. Then click through to their website from CouponCabin. Super easy!

Service
Value
Thumbnail of user jodiev6
Wisconsin
1 review
16 helpful votes
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April 16th, 2017

Have made multiple purchases through the coupon cabin site when they have had their $5 and $10 daily deals. I have yet to receive a rebate on any of these purchases. These purchases would not have been made if it wasn't for the rebates. In addition, when I did see a rebate come through, it was later reversed for unknown reason. I have contacted them on each issue and am still waiting 3 months later for a rebate. I guess I will not be seeing any sort of rebate. Will be cancelling account.

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

We successfully process tens of thousands of cashback orders each week without any issues so it's rare for a cashback offer to not post to your account, let alone to have multiple orders not track like what you're seeing. That said, it sounds like you may have a privacy setting or ad-blocker installed on your computer that is interfering with cashback tracking. Please email us at support@couponcabin.com and we'll be happy to see if we can't troubleshoot this with you.

Thumbnail of user opalr9
New York
1 review
0 helpful votes
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December 27th, 2020

I used them for a few years and to be very honest and reliable. Highly recommended for everyone that is looking for a good cash back ad on. Took the time to write them a review becuase i believe the company is really good at it.

-Opal Ratan

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Thanks so much for offering these kind words, Opal! We constantly strive to provide continuous cashback offers and savings opportunities for smart shoppers like yourself.

Thumbnail of user mikec1311
Ohio
1 review
0 helpful votes
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September 2nd, 2020

I love using CouponCabin even though there are many other options. The only negative thing I can think are the stores that advertise cashback but do not honor the cashback. I have Couponcabin member for 10 so years and there are about three stores that are a pain and lairs. Overall I enjoy using tis site.

Thumbnail of user tn35
California
1 review
1 helpful vote
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August 30th, 2016

It's so easy to use coupon cabins site and to get checks in the mail for things I buy. I wasn't to sure if it would work and I have already received several checks with out any effort on my part. I just use the site and buy the things I normally buy, then I get a rebate from coupon cabin. I love this site!

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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