• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user audrisb
Florida
1 review
0 helpful votes
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August 6th, 2018

I am so happy I found CouponCabin. I like the fact that they alert me to great deals and then I get cash back. They are a must for the savvy online shopper like me.

Thumbnail of user jayk38
Arizona
5 reviews
46 helpful votes
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April 20th, 2017

I used coupon cabin for the first time on February 10,2017. I purchased a camera and lens thru Adorama. I reported a missing transaction a couple weeks later stating I was supposed to get 1.5% cash back. Weeks would pass and they would email me updates saying they would try to resolve the transaction issue. They told me to contact the company I made the purchase from. The company Adorama emailed me back and said they have no affiliation with coupon cabin. Coupon cabin then responded and said they have a "marketing" relationship with Adorama but not customer service. After almost 60 days passed I reported them to the BBB. Originally they told me transactions disputes clear within 30-60 days. Coupon Cabin had closed my account because I wrote them they are deceptive and a scam which they took as a so called "threat". Afterwards they told me it may take up to 90 days for the disputed missing transaction to post however cancelled my account. They had made no attempt to contact the company Adorama whom I bought from. I'm waiting to hear back from the BBB in the mean time. Stay away from this company!

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

While over 98% of all cashback transactions automatically post to accounts, from time-to-time, some transactions don't get reported to us by our stores and don't post. When this happens, CouponCabin and its partner stores have a process to look up a missing order so that it can be reviewed and credited. This process varies by store and unfortunately can take some time, up to 90 days in some cases. We haven't been paid for missing orders either so we are on your side in that we sure want to get paid as well and will do absolutely everything within our power to get orders credited and credited as quickly as possible. I'm sorry you're unhappy with this process and the time it takes but bullying and threatening us is not tolerated.

Thumbnail of user anitam295
Michigan
2 reviews
0 helpful votes
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September 23rd, 2020

I am confident that when I use an offer from Coupon Cabin, that it is valid. Other sites offer "savings" that when you click on the code, it frequently comes up invalid.

Thumbnail of user alext136
California
1 review
0 helpful votes
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April 22nd, 2018

For me, this is one of the best sites for coupon codes and the only one I use because of the benefits and cash back you can get from them when you buy things on other sites.

Thumbnail of user barbg36
Tennessee
1 review
1 helpful vote
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August 15th, 2018

I love to Internet shop - I spend money on things I want and I need! So this has been perfect! When I buy my grandson his diapers even I get money back!

Thumbnail of user juliae95
Pennsylvania
1 review
0 helpful votes
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November 27th, 2020

I was not credited for my members only exclusive deal. I emailed customer service and the problem was taken care of in the same day.
Customer service is outstanding!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Our top-notch customer service is one of the things we pride ourselves on! We find it to be of the utmost importance for shoppers to get their cashback deals of up to 20% as seamlessly as possible. Thanks for being a member, Julia!

Thumbnail of user kellyc181
Florida
3 reviews
1 helpful vote
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October 10th, 2017

Coupon cabin makes it easy to make cash back on purchases. Love it. It's so easy and efficient. I don't have to print anything or mail anything. It's great!

Tip for consumers:
Download it asap!

Service
Value
Thumbnail of user jimj315
Nevada
1 review
0 helpful votes
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November 24th, 2019

I like this site because they give me stuff for free every month--pretty cool. Sometimes i get shoes, sometimes i buy clothes, whatever it is--it's cool.

Thumbnail of user kathyh435
New York
1 review
0 helpful votes
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December 17th, 2019

I have earned over $200 by enrolling and buying items I would have bought normally. You just have to be patient to be reimbursed. Nothing but positive interaction. Thanks.

Thumbnail of user toddr31
New York
2 reviews
0 helpful votes
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September 1st, 2017

I love coupon cabin and all the deals i have received. I cant believe i have missed out on all these savings. I have received back at least 500 dollars in a very short time period. Thanks so much

Thumbnail of user lizs67
California
1 review
0 helpful votes
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February 11th, 2017

This is really a great site. I have received cash back every time they promise I will, and customer service is great. It's really crazy not to use it to link to online shopping. Great service!

Thumbnail of user christophere32
New York
1 review
0 helpful votes
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February 11th, 2017

Coupon cabin works and when any issue with pay arises they are quick to resolve it. I definitely recommend it to all the people who doubt it because I was once one and now I use it all the time.

Thumbnail of user sb354
California
1 review
2 helpful votes
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February 21st, 2019

I have had very good experiences with this app. It is very easy to use. I have gotten 3 Amazon gift cards in the last year. This is the easiest way to save money that I have used.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Thanks, we're glad you think so! Let's go for 4 gift cards this year!

Thumbnail of user amyv22
Illinois
1 review
0 helpful votes
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November 15th, 2016

Not only does this site have great coupons that work they have the best cash back rates of any site I have found! I received my cash back right away! This is my new go-to site for shopping!

Thumbnail of user hannahw101
Florida
1 review
0 helpful votes
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February 6th, 2019

Love this site! Easy to use and navigate. There is tons of variety of stores. There is actual sites/brands that I shop at. I recommend it to everyone!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Thanks for the kind words, Hannah. We're gonna recommend YOU to everyone!

Thumbnail of user jackies892
Pennsylvania
1 review
1 helpful vote
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August 21st, 2023

Great site to try new things and earn a little money. They have lots of opportunities to try surveys, discover new games and apps. It's not a lot of money, but it's worth it.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Enough said, Jackie! We keep customers like you coming back with our substantial cash back offers and variety of fast payment options! Thanks for the awesome review!

Thumbnail of user sherris74
Virginia
2 reviews
0 helpful votes
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November 9th, 2018

It's so simple and easy to earn free money when you shop online. No catches, they pay you to shop. Why not try it, when you are going to be shopping online anyway.

Thumbnail of user rubiny
Massachusetts
1 review
1 helpful vote
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August 25th, 2018

As long as you are willing to read the few conditions about the purchases, you are in for some great rebates and discounts. I already made 3 purchases, and I am very pleased!

Thumbnail of user barbnjohng
Maryland
1 review
0 helpful votes
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December 11th, 2016

This is a great site for coupons and cash back. They are very prompt in applying the cash back. The percentage back is higher than many other sites and I like the "bonus"

Thumbnail of user erc
California
1 review
0 helpful votes
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May 28th, 2020

I started using coupon cabin recently and it's a great resource and great cash back site. I like the 10% bonus for Amazon redemptions too. It's like a free 10% extra. Thank you.

Thumbnail of user danyellew4
Oregon
1 review
0 helpful votes
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January 10th, 2021

Thus website is so filled with so many different avenues to make money worth the work so many stores they are partnered with and very easy to use site and easy way to earn rewards

Products used:
A few different stores

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

With discounted gift cards, exclusive store coupons, BOGO deals, and cashback offers of up to 20%, it's impossible not to save money through CouponCabin. Thanks for the kind words, Danyelle!

Thumbnail of user julieb213
Florida
2 reviews
1 helpful vote
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December 28th, 2017

I always check before I purchase. The site is simple to use and I almost always save money. I dont know why anyone would not take the few seconds to sign up and purchase via this site.

Thumbnail of user monicam208
Pennsylvania
1 review
0 helpful votes
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December 29th, 2018

Didn't think the money would come back and was so happy coupon cabin pulled through! Will use again. I got $100 back from a purchase I made and got it back within a month and a half!

Thumbnail of user richardl1139
California
1 review
0 helpful votes
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September 5th, 2020

It's real and fantastic! At the first, I didn't know I could get cash back until CouponCabin sent email. I'm glad I use their coupon and have the cash back.

Thumbnail of user latrendar1
Maryland
3 reviews
0 helpful votes
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August 5th, 2019

I love shopping and receiving cash back because I take the money and purchase groceries. I am paying back student loans and it isn't easy for me at the moment.

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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