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CouponCabin

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Colorado
3 reviews
24 helpful votes
Follow Danita L.
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I had used Coupon Cabin before with no issues. Last year for Black Friday I tried to use them for cash back and special instant cash promotions they were running. The site is very confusing as you think you're just clipping coupons in order to pick the one that best suits your needs however, that is anything but how it works. For example, they had an instant $35.00 cash promo when you spent $35.00 plus 12.5% cash back at a certain store. There were also several other promos for only the 12.5% cash back, 12.5% cash back and free shipping, etc. After making my purchase I noticed that I was automatically given the plain 12.5% cash back. I immediately sent an email to customer service relaying the error and was told there was no error. It was my fault that I had clicked on multiple coupons. I told customer service that there was no way to unclip them and they said they were aware of that but again, that it wasn't their fault, it was mine. I asked if there was anyway the promo could be changed and was told there was a disclaimer that said you could only pick one promo at a time so I left it up to their discretion when I was "trying to be greedy" by selecting more than one. I assured CS that I was merely trying to get the best deal for myself and tried unclipping any other coupon I wanted. They basically said, oh well. I couldn't believe how rude and short they were being and expressed my displeasure with my treatment. I let them know that I would be letting others know of my treatment so that people would be careful if they DID decide to use Coupon Cabin. The Vice President of Customer Affairs emailed me that people like me were the reason they made the rules so difficult, they do not take threats lightly, and that I was banned from using Coupon Cabin for life. I was speechless and stunned. Never have I been treated so badly by a customer service department, a VP of a company, or any company so blatantly. To this day I read over the emails and cannot believe they came from a VP. If you do use Coupon Cabin, make sure you follow the rules to the 'T' in order to get the promo you really want.

Date of experience: April 17, 2018
Sam J. CouponCabin Rep
over a year old

We've been in business for over 14 years now and have tens of millions of happy, enthusiastic and loyal customers, so to hear that we've let you down so badly is not normal for us. Members may claim one limited quantity "Members Only" offer in any 30-day period. This waiting period is intended to let other CouponCabin members take advantage of these great discounts as well. Unfortunately, if you claim one of these offers and do not end up using it, that claim will still count against your 30-day limit. When using offers marked "Members Only" you will receive the flat cash back rate or percentage stated in the offer instead of the standard cash back rate/percentage for the store. Said another way, you're not able to earn both on the same order, so you'll have to choose between the two.

Florida
1 review
1 helpful vote
Follow Leslie h.
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Always get my payouts to my PayPal account within a few days to my account I am very pleased with this app

Date of experience: February 14, 2019
Sydney K. CouponCabin Rep
over a year old

That's great, Leslie! We're pleased with you!

California
1 review
0 helpful votes
Follow Chan B.
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The only one I use!
July 15, 2017

Coupon Cabin is the best online website for coupons and for the BEST cash back! This is only website that I would recommend...

Date of experience: July 14, 2017
Florida
1 review
0 helpful votes
Follow MICHAEL J.
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FREE CASH
June 30, 2019

YOU SHOP ONLINE ANYWAY, WHY NOT EARN CASH WHILE DOING SO. I WAS SURPRISED WHEN I RECEIVED A $58.80 DOLLAR CHECK A COUPLE DAYS AGO.

Date of experience: June 28, 2019
South Dakota
1 review
0 helpful votes
Follow Tina W.
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Love bonus discounts
October 23, 2020

I try to always link through Coupon Cabin for ALL my online purchases. Who wouldn't want added discounts plus cash back!

Date of experience: October 23, 2020
Sydney K. CouponCabin Rep
over a year old

Our thoughts exactly! Give our Sidekick browser extension a whirl if you want to pay even less for online shopping. Thanks for the great review, Tina!

New York
1 review
0 helpful votes
Follow Tatyana S.
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Great Money Savings
January 22, 2018

Great coupons. Gread discounts for all the stores I shop in. Money in the account. Great cashbacks. Very happy.

Date of experience: January 20, 2018
Texas
2 reviews
11 helpful votes
Follow Pamela B.
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I have found that CouponCabin gives higher Cash Back percentages + Bonus Cash that is more favorable than any other Cash Back shopping site I have found, including EBates. They are also very easy to work with if you should ever need an explanation as to what is happening in your Accrued Cash Back/Bonus Account, such as actually listing the date your Accrued Cash Back becomes available to be returned to you & you can set your pay out threshold as low as at $7, vs other sites that cut checks only quarterly & only if you have met their much higher threshold. The other thing I like is that there are various options you can sign up for to indicate how you would like CouponCabin to pay you: the very popular Amazon.com account (which at times has its own extra bonus if you choose this route), back to your PayPal account, & several other methods, including by check. I also find that CouponCabin is supported by many more stores than the other shopping sites seem to have, which is great to me. The stores that I was previously not acquainted with, example: Fat Brain Toys (where I love to shop for my grandchildren), are of good-high quality stores & the site keeps on top of all the coupons available, not just their own, letting you choose which coupon you think will work best to yield a higher Cash Back + Bonus Cash on your purchase. They also list ALL coupons & tell you how many purchases have been made successfully with each coupon, even telling you if a coupon seems to be expired or is not working. If you haven't tried CouponCabin, you're missing out on not only paying yourself to shop, but also some fabulous deals on the items you're shopping for & the wealth of fantastic stores & products they're associated with.

Date of experience: December 9, 2017
Pennsylvania
1 review
0 helpful votes
Follow Angie M.
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It is so easy! If you like to shop... Why NOT earn money while doing what you love? It is a NO BRAINER!

Date of experience: September 26, 2017
Virginia
1 review
0 helpful votes
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Favorite website
May 2, 2020

I love to win coupons and get money back. I use couponcabin around 3 years, never had any problem!

Date of experience: May 2, 2020
California
2 reviews
0 helpful votes
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Love
January 4, 2020

Love what they do and how they are so great with customer service. Everyone should try them out...

Date of experience: January 2, 2020

Overview

CouponCabin has a rating of 3.3 stars from 1,568 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card and online shopping. CouponCabin ranks 3rd among Coupons sites.

service
135
value
135
shipping
55
returns
44
quality
98