• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user lindaw280
Pennsylvania
2 reviews
0 helpful votes
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October 14th, 2017

... and it seems to work! Who'd have guessed? Thanks, Couponcabin! I had a notion to shop online with some hardware stores and such, and once I made it to the total cost page where it says "Do you have a code?" I quickly went to Couponcabin and found one, and bingo, that took $2 off the total right there! Good deal!

Thumbnail of user karinal14
Indiana
1 review
0 helpful votes
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January 11th, 2018

Its easy to use. Havent had any issues. And love love LOVE getting money back! Have been issued money back twice, and both times it was reimbursed in the time I was told. No problem or issues. Highly recommend this website!

Thumbnail of user nancyc461
Georgia
1 review
0 helpful votes
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January 20th, 2019

It is not a lot of money, but it's enough for me to use it regularly. I have never had any trouble with it. I can't imagine what could make it as awful as some reviewers. It's easy money. I put it towards Amazon gift balances. Its great. L

Thumbnail of user royp74
Texas
4 reviews
6 helpful votes
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November 25th, 2018

I have used coupon cabin for a few months now and I am very satisfied. I had one merchant that did not show up in my activity and I notified them and it was rectified in under a week. I would recommend Coupon Cabin to anyone that is looking for a coupon for a website or just likes to receive cash back on their purchases.

Service
Value
Thumbnail of user gerryb49
Pennsylvania
3 reviews
0 helpful votes
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November 9th, 2018

I am so happy I found out about CouponCabin. I shop mostly online and I'm rewarded for doing what I already love. Then to top it off, I get a gift card sent to my favorite site and I can shop some more! Nothing can be better.
Thanks CouponCabin!

Thumbnail of user clarew29
California
2 reviews
16 helpful votes
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May 28th, 2019

I have used their links to shop through the months and received just the first $6. It seems that all other purchases have not produced the promised refunds.
I have emailed them numerous times and all I get is a run-around and no solution.
I will you the other competitor Rakuten that has provided me with EVERY refund it promised.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

CouponCabin successfully processes tens of thousands of cash back transactions each week without an issue. Over 98% of all transactions automatically post so it's rare for cash back not to get credited. When cash back does not post, it's typically because ad blocking, antivirus banner blocking or non-standard cookie settings on your computer are interfering with this tracking. Please ensure that all ad blockers are disabled and all cookies are enabled, and in doing so, cash back tracking issues will disappear.

Thumbnail of user kimorap
California
1 review
0 helpful votes
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March 18th, 2018

I wasnt sure if the offer from Coupon Cabin was legit!

It was. I got my rebate exactly as promised 90 days after my purchase. What a DEAL!

I am certainly going to do all my online shopping through Coupon Cabin

Thumbnail of user nicoler559
Massachusetts
1 review
0 helpful votes
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June 8th, 2020

I have nothing but good things to say about this app. I would love it if the rates on the cash back were a little higher. However what's not to love about earning money on purchases you were already making anyway

Thumbnail of user elizabethm856
Texas
1 review
0 helpful votes
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November 3rd, 2019

When you compare to other like sites and apps coupon cabin saves you more by far. I have used or in some cases tried using other coupon sites but for the best deals I keep ending up back with coupon cabin

Thumbnail of user dianez19
Illinois
1 review
1 helpful vote
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March 30th, 2018

Love the promo codes and getting cash back on top of that. You're crazy not to use it. I get cash back every month. I use mine in the form of an amazon gift card and since I have amazon prime it comes in very handy. I had one issue so far and they handled it right away. Very Pleased.

Thumbnail of user williamg178
Pennsylvania
1 review
0 helpful votes
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March 20th, 2018

So far i find it to be a great site for getting cash back. If i had one complaint it would be that i be able to use more than 1 coupon in a months time! Haven't figured quite how or if you can get more opportunities to save.

Thumbnail of user emilg29
New York
1 review
0 helpful votes
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January 20th, 2021

This is the best app to use, it is easy to use, the payout is quick, it is easy to use the coupons, there are so many ways to earn cash. Love their discounts and gift cards! And yes you can get PayPal payout! A must have and must use app!

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

We are known for issuing cashback amounts of up to 20% as much as 90 times faster than competing companies. Keep shopping with us for even more rebates offered in PayPal, cash or gift card form! Thanks for the support, Emil!

Thumbnail of user tammyr86
South Carolina
1 review
0 helpful votes
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June 28th, 2018

I am always looking for savings and this site/app definitely helps a lot. The only thing is on the deals that open for the first 8 people that click it at that particular time... its central time so Ive missed every one of them because I didnt realize the time zone didnt match mine. Bummer

Thumbnail of user janetk128
Georgia
1 review
0 helpful votes
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August 6th, 2018

To have Coupon Cabin pay me for my Online Purchases, from almost all of the Stores I shop from anyway is amazing. Also, if I have any questions or problems they have always been quick to respond and resolve the issue right away, with such understanding and kindness. I would definitely recommend using them instead of the competitors I had been dealing with previously for years.

Thumbnail of user shashis9
Texas
1 review
13 helpful votes
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August 2nd, 2018

It takes 3 to 4 months before you can redeem cashback you earned and when its time to pay, they closed my account stating violation of policies. I had referred them to a family member who lives in different state and they closed their account too.

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

Cash back for an order is generally considered to be "payable" once your purchase is no longer returnable. While for most stores this is between 45 and 60 days, this time frame does vary by store and can be as long as 120 days or more for a handful of stores. CouponCabin has very few rules and the rules we do have are in place to make sure we can pay as much cash back as possible; it’s how we’re able to offer such great deals that you can’t find anywhere else. In addition, we make sure these few rules are prominently highlighted across the site when using our cash back program. That said, when accounts are identified as trying to get around these rules, we have no choice but to close those accounts.

Thumbnail of user rakshandak
New Jersey
2 reviews
0 helpful votes
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October 24th, 2017

Cant give them enough excellent reviews. The first time it was $10 with Groupon I never even followed up thinking of them to be another one of those companies with empty promises and sure enough within 2 months I had the money next time I planned it chose Paypal and brought some amazing items from amazon and writhing 2 weeks had $50 deposited to my account these guys are amazing genuine and super prompt with an amazing customer service the one sad thing is that you can chose one deal
Per month so chose carefully highly highly recommended

Thumbnail of user dirkd18
Vermont
1 review
0 helpful votes
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May 13th, 2018

I am one of those people whose brain gets a hit of dopamine every time I get a good deal. CouponCabin is first rate. For me, Ebates was the place to go for a bunch of years, but I have transitioned probably 80% of my cash back shopping over to CouponCabin. Their rates are (usually) unbeatable, and customer service is awesome. Occasionally I will fail to get cash back for a purchase, and when that happens it usually turns out that I didn't read the fine print. Cash back payments are on-time. Make sure ad-blockers are turned off when you are sourcing a shopping trip through CouponCabin, because that is the source of probably 3/4 of issues with cash back. Love this site!

Thumbnail of user amyf163
Massachusetts
1 review
0 helpful votes
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November 30th, 2018

I used Coupon Cabin when it came up as the cheapest option for what I was searching for in my Google search. I bought what I needed and then received an email shortly after saying I earned $15 cash back. I thought this was a scam or I would need to do something or buy more in order to receive this, but it turns out I didn't need to do anything aside from provide the way in which I wanted to receive the cash back. It showed up in my bank account the next day. I will definitely be using this in the future!

Thumbnail of user jcqulnz
Kansas
12 reviews
14 helpful votes
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February 17th, 2017

All I had to do was forward my email receipt and literally about 3 hours later I got a confirmation that my cash back was processed. I checked my account and sure enough, there it was. So quick and easy, no hassle, no gimmicks, no "small print" you have to worry about. Very upfront and truthful, they do exactly what they say they will do and in a very timely manner. I couldn't be excited to do more business with Coupon Cabin, they rock!

Thumbnail of user ashleyg128
North Carolina
2 reviews
0 helpful votes
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October 3rd, 2017

CouponCabin makes shopping online more fun and more rewarding. There are some things to watch out for and be aware of, but they explain all of this to you ahead of time, and are there to help if there is ever any issue.
Such a fan. Would highly recommend to everyone.

Thumbnail of user nickg589
New York
1 review
1 helpful vote
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March 30th, 2021

One of the best if not the best website out there for earning actual cash back on everyday purchases the more you purchase through their website the higher your rank goes and you can receive an additional maximum of up to 10% of your cash back amount as an additional add-on on top of your already great percent back!

For example if you were to purchase some clothing from a store that they are partnered with and they offer you 10% back on that purchase, a $100 purchase get you $10 back plus the extra highest tier up to 10% back would be on that $10 so that would be 10% of your cashback of $10 which is $1 so you get a total of $11! One of the best programs out there not to mention they pay relatively quicker than most other sites that offer similar types of incentives such as cash back or points systems that you even used to purchase gift cards but this is by far the best sight out there!

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

CouponCabin regularly offers cash back payments up to five times greater than other savings sites while issuing payments as much as ninety times faster! Thanks for the amazing review, Nick!

Thumbnail of user junkoc2
California
3 reviews
1 helpful vote
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March 10th, 2018

I like shopping. I enjoy shopping on line, too. And I love savings. I never imagined I can get rebates for my shopping. It is not a small amount but quite often then have large bonus like 10% back. Addition to the store discounts and sales, I am saving a lot since I was introduced to CouponCabin. Customer service is good, too. Restrictions need to be careful read and different for each store/site. But it is understandable. My shopping life changed with CouponCabin.

Thumbnail of user reginaw155
New York
1 review
0 helpful votes
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February 16th, 2021

I REALLY love using coupon cabin. I have not been able to find better cash back + bonus cash back anywhere else. Cashback payment is quick & easy & you can choose what threshold your payments start at [ $10, $20].
Another thing I REALLY REALLY appreciate is the quick & helpful customer service response time & resolution. It has NO match anywhere! They also have great deals on giftcard cashback purchases, and member exclusive bonus cashback opportunities! Check it out!

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Easy online interfaces and great customer service lead to incredible savings and earnings opportunities. For even easier ways to get up to 20% cash back at more than 3,500 retailers, try out our integrated Sidekick browser extension! Thanks for the great review, Regina!

Thumbnail of user jennettek
New Jersey
2 reviews
1 helpful vote
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May 8th, 2017

I just found this online coupon vender just last month and I could not be any happier with the results and discounts given on my favorite places to shop! It has only been 2 weeks and I got my first cash back check sent to my PayPal account online. Its so easy to remember to click on the tab before I buy anything to see if I get coupons to use! Plus I got cash back bonuses. Thank you Coupon Cabin!

Thumbnail of user stephenl229
Florida
1 review
0 helpful votes
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December 16th, 2018

I happen to be ordering an item from our local Ace Hardware that was only available online. I ordered it and I was asked if I would like to join CouponCabin.com. I had not heard of this company before but it was a good return on my sale so I joined. Free to join! My husband picked the item up on Friday and I got my check from CouponCabin.com on Saturday. That was fast! I will be using this service as often as I can when I order online,

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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