• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user paulinel24
New York
1 review
0 helpful votes
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December 10th, 2017

I just started using coupon cabin and its been a bonus with all the holiday shopping. I had a lot of questions and they answered each of my questions quickly and tried their best to get me the best deal. Online shopping will never be the same with Coupin Cabin.

Thumbnail of user halinaz1
Wisconsin
1 review
10 helpful votes
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March 19th, 2018

I made the mistake of recommending CouponCabin to my boyfriend. He checked his newly created account from two different computers, and each one of these computers was on a separate network. All of a sudden, his entire account was deactivated, and all the money in it was forfeited. CouponCabin needs to invest some dollars in its technical infrastructure so that it does not penalize members who happen to check their account from different computers. Members can have one account, yet happen to use different networks; for example, if they are traveling, or at the library, a school, or a cafe. It's just inevitable. As a result of these lackluster technical capabilities of CouponCabin, my boyfriend lost out on the $126 cashback amount he was due in just a few days. He can't even log into his account to see what purchases he was credited with. This is a really shady way for CouponCabin to do business- by blaming its technical shortcomings on its customers.

Tip for consumers:
Until CouponCabin gets its act together, don't take the risk of using this site. You may never see your rebate. Also, the customer support you get, or rather, the lack thereof, involves form responses about how CouponCabin "had no choice" but to cancel your account due to your failure to follow their "clearly posted" rules.

Service
Value
Thumbnail of user ryane21
Sam J. – CouponCabin Rep

CouponCabin has very few rules and the rules we do have are in place to make sure we can pay as much cash back as possible; it’s how we’re able to offer such great deals that you can’t find anywhere else. In addition, we make sure these few rules are prominently highlighted across the site when using our cash back program. That said, when accounts are identified as trying to get around these rules, we have no choice but to close those accounts.

Thumbnail of user austing106
New Jersey
1 review
0 helpful votes
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January 27th, 2021

Out of all the sites that give back Coupon cabin is one of the best. I am Constantly on the lookout for deals which is the point of the Internet. And coupon cabin gives me the best returns. I have gone in to a high cash back Category and I have not been able to receive better benefits from a cashback and discount provider. Coupon cabin rocks. Thank you coupon cabin!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

At CouponCabin, we go to work for smart shoppers like you! We plan to stay ahead of the competition with cashback offers up to five times greater than the industry norm. Thanks for a stellar review, Austin!

Thumbnail of user venkataj1
New Jersey
1 review
0 helpful votes
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October 8th, 2020

Coupon cabin is excellent in giving cashback offers and I se it for all those good cashback offers and coupon cabin exclusive ones. I prefer this site for most. They just send gift cards promptly when configured value is met.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Thanks for the kind words, Venkata! We're proud to offer up to 20% cash back, and work hard to ensure it's paid back 90% faster (on average) than our competitors.

Thumbnail of user laceyl4
Louisiana
1 review
0 helpful votes
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March 15th, 2018

Coupon Cabin is the only cashback website I use and I love it! They have every store I shop at and offer great discounts and money back at fast turnaround times. I have and will continue to recommend this company.

Thumbnail of user kerryr23
Kentucky
1 review
0 helpful votes
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April 27th, 2018

Who doesn't like to earn FREE money for doing what you're going to do anyway. I HIGHLY recommend CouponCabin. I have also noticed that a lot of their rebates are at higher percentage than some of the competitor rebate sites.

Thumbnail of user peterd118
Washington
1 review
0 helpful votes
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June 30th, 2016

I hit a minor issue with a cashback and when I contacted them I received really fast responses and more importantly they addressed the issue quickly. Rare to actually get helped these days and I appreciated it.

Thumbnail of user yingf2
Pennsylvania
2 reviews
0 helpful votes
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March 24th, 2017

I had a Cashback issue with Chase Payments. I contacted CouponCabin support. They got back to me the same day. The problem solved the next day! I am very happy with CouponCabin, and will continue using it.

Thumbnail of user josep396
Georgia
1 review
1 helpful vote
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September 9th, 2020

This site is great. Not only does it offer cash back but it also has exclusive deals that can get you 3x the normal cash back once a month. I also love that you can get more cash back by opting in to get paid by a gift card to your favorite retailer.

Thumbnail of user juliannag5
New Jersey
1 review
0 helpful votes
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March 2nd, 2019

I've been shopping online & in store using Coupon Cabin to earn cash back on just about every order & get discounts to just about any store for a few years now. It's always a pleasure using Coupon Cabin while I'm shopping.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Thanks, Julianna! The pleasure is all ours!

Thumbnail of user victorw25
Oklahoma
1 review
1 helpful vote
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April 24th, 2017

I purchased a laptop through this website and request a cashback for my order I placed, it worked out finally, very pleasant experience to use CouponCabin! I will definitely recommend it to my friends!

Thumbnail of user janicew126
New York
1 review
0 helpful votes
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October 22nd, 2018

Have been doing business with Coupon Cabin for a couple of years. The requirements for cash back is honored quickly. As long as the proper documentation is submitted. It's a Pleasure doing Business with them and their Staff. Thanks!

Service
Value
Thumbnail of user balkheisa
Texas
1 review
0 helpful votes
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April 25th, 2018

Coupon cabin has helped me save money on my online purchase and is one of the best cash back/rebate sites out there. Try it guys! Before you use coupon cabin Read all rules properly and make sure while using ur browsers to click and activate cash back (if applicable).
Trust me u will LOVE COUPON CABIN

Thumbnail of user kayw76
Texas
1 review
0 helpful votes
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July 11th, 2018

Pros: Easy to use, a lot of variety of stores to choose from, special offers where you can get 100% back ex: Macys $75 back on $75 spent

Cons: can only use special offers one time a month.
Some stores if you use a discount coupon you will not earn cash back

Thumbnail of user clairew83
Texas
2 reviews
2 helpful votes
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November 16th, 2018

I was skeptical until I received my first Amazon gift card (which I how I receive my cash back bonus). Every time I make an online purchase, I check Coupon Cabin first to see if they offer cash back or have any special coupons. So far, I've received more than $150 cash back!

Thumbnail of user cynthiam276
New Jersey
1 review
1 helpful vote
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June 20th, 2018

I honestly thought it was just junk email I was getting but going through coupon cabin and buying things I normally buy and using the code has owned me $20 cashback I will continue to use this site and you should too!

Thumbnail of user lisam425
Virginia
2 reviews
0 helpful votes
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April 22nd, 2017

This is a great site they honor your cashback clicks. I've gotten several casbacks and had one cashback not process. I had to copy and paste my invoice for proof of sale to them and that was it I got my casback credited to my account within 10 days which I think was reasonable since there is another party involved that being the merchant. Pay attention to how long your click is good for and the maximum cashback allowed and you should be good.

Thumbnail of user jeanm205
Ohio
3 reviews
0 helpful votes
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December 23rd, 2017

CouponCabin is awesome! I do A LOT of online shopping and CouponCabin has not only saved me a great deal of money, but I've also gotten a really nice amount of money back... and it's always a great surprise to get those emails that I've got cash from CouponCabin in my PayPal account!

CouponCabin is my first stop anytime I'm getting ready to make an online purchase!

Thumbnail of user cindyc785
New Jersey
1 review
0 helpful votes
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May 20th, 2020

Love the app! There were sometime cashback errors and when I contacted customer service. They are always very responsive and helpful to resolve the issue and let me got the cashback even if there were some 3rd party sites not tracking. The cash back applies many stores. I have got a lot of cash back. Customer service is great!

Thumbnail of user bruceb155
Michigan
3 reviews
0 helpful votes
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April 27th, 2018

I was skeptical at first but after making my first few purchases I was amazed at the ease it was to make good money for the stuff I was going to buy anyways. Truly a muat use app. Thank You Couponcabin.com

Thumbnail of user katherined23
Illinois
8 reviews
18 helpful votes
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March 22nd, 2023

I absolutely love CouponCabin, I have used it for years and have accumulated over $1,357 to date in cash back rewards.REALLY simple to use, I just included a snapshot of my savings to date. Its so simple to use, with every online purchase I intend to make I check with CouponCabin first and see what the cashback rewards are at the different stores, saves considerably for the holidays but honestly it is great to save all year round. Same merchandise, better sales, and rewards through CouponCabin all on a single site. Win-win for everyone:-) A very trusted and secure, so glad I joined and highly recommend for everyone, it costs you nothing, and it takes no effort to check with them before you buy.

Tip for consumers:
If you intend to make a purchase of any sort online, check with CouponCabin first to see if they have a merchant (all reliable merchants) that offer discounts/coupon codes and the highest amount of rebate to earn. If you are going to buy anyway why not earn a bonus? Fantastic for holidays, birthday gifts, or just everyday purchases.

Products used:
A shopping site for many stores, cashback is earned on just about anything you can buy. Most name-brand merchants are supported by the site. Reliable discounts, up-to-date coupons, free shipping coupon codes, and cashback rebates earned.

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Wow! Congrats on those incredible earnings, Katherine! CouponCabin’s intuitive app and website make saving money a breeze because you should never miss out on the chance to earn up to 20% cash back at over 6,000 major stores during your regular shopping sessions! Thanks for being part of our twelve-million member team!

Thumbnail of user lindac670
Ohio
1 review
0 helpful votes
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September 4th, 2018

I didn't believe couponcabin was true and will get cash back, but all the special coupons I used, I did get my cash back. It took a bit long for the transaction to go through. I mean, I got replies from the customer service quickly but I won't be able to touch/move the money until it is $7. Also, each coupon I used to get money back, it has taken around 30-90days. It takes a while to get money back but I do get it back.

Thumbnail of user lh99
Utah
1 review
0 helpful votes
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January 3rd, 2018

I've used CouponCabin for a while. It often offers online shopping cashbacks that are not available from other cashback sites. The spend x amount get x amount offers are limited and I've never got it, that's why I only give it a 4-star rating.

Thumbnail of user cheryla73
Missouri
1 review
2 helpful votes
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January 14th, 2018

I have earned money through couponcabin. However I have also lost money through couponcabin. I have completed tasks that I was supposed to get a significant amount of Swagbucks for and never gotten it. Two of them I purchased product. I also won a $50 coupon for a $50 purchase at Miles Kimball. I did everything I was supposed to do exactly as I was supposed to and Miles Kimball rescinded it and couponcabin hasn't done a thing to help me. I wouldn't have spent the the money at Miles Kimball except for that coupon.

Thumbnail of user emmaz22
Florida
1 review
0 helpful votes
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June 30th, 2020

I absolutely love CouponCabin, they are my preferred website to use for cashback and promotional offers, I use them for almost every online purchase I make. I have gotten alot of cashback thanks to them. I especially like their browser extension. I've never had any issues getting paid from them, I've gotten multiple payments from them via Venmo.

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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