• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user liridond
Missouri
1 review
1 helpful vote
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January 11th, 2018

Been using for a while now Coupon Cabin and just yesterday I received my second $26, in a year which is total of around $53-$54 money to PayPal from using Coupon Cabin. They're great! They're customer service is phenomenal. If I ever had a problem with getting rewarded for the purchase or any other inquiry I had, in a matter of hours they solved it. I love Coupon Cabin and I'll still continue using it. ALL THE WAY 5 STARS.

Thumbnail of user jamesn654
New Jersey
1 review
0 helpful votes
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July 15th, 2020

They do a great job being competitive in the cash back percents of major stores. I have used them for a long time and they almost always have the best base rate for cashback. They also have bonus cash which makes them even better. Great job.

Thumbnail of user deeo16
Texas
1 review
0 helpful votes
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November 27th, 2017

I have saved sooo much money in cash back to PayPal. They are clear in their policies. They pay when they say they are and their codes are legit. When I cant find codes anywhere else Coupon Cabin comes through. They even researched and came through when cashback wasnt awarded properly. Love this site.

Thumbnail of user richardl637
New York
2 reviews
0 helpful votes
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August 31st, 2019

CouponCabin is Great, with all the stores that it offers cash back at! That it makes me wanna do more shopping at the stores that work with CouponCabin and offering cash back, it makes me want to tell all my friends that they should only shop at the stores that work with CouponCabin to offer cash back!

Thumbnail of user srikanthm2
New Mexico
1 review
0 helpful votes
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February 7th, 2018

I have got an extra 17% cashback when I bought a Dell laptop during Thanksgiving!. It was around $240. The cashback was somehow got removed from my account due to a problem between Dell and Couponcabin. I have contacted the Customer-care and got a quick response and my cashback was added back to my account. I got paid by the said date and I successfully added the cheque to my Bank account.

Apart from this I have also used the limited quantity member only offer of $100. I have got $100 cashback instantly. The store didn't ship my complete order and canceled few items. So, I have lost my cashback even though it's the store's fault. I have returned the rest of the order. But, I have lost the deal and cant use a member only offer until next month. Other than that these limited quantity offers are incredible and are exclusive at Couponcabin

Thumbnail of user denisel65
Arizona
1 review
1 helpful vote
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March 23rd, 2017

My first time using Coupn Cabin. I hadn't received a reward from Hayneedle after shopping through the site. They followed up with Hayneedle, and I received my first reward credited to my Coupon Cabin account. I will use them again in the future. They were very helpful and followed through.

Thumbnail of user ashleyp124
New Hampshire
1 review
1 helpful vote
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December 5th, 2017

Anytime I make an online purchase I ALWAYS Check Coupon cabin. I've tried other sites like Ebates but usually get more back from Coupon Cabin. Earned over $80 back in the ~9 months for doing nothing but shopping, free money is the best!

Thumbnail of user paml32
Nevada
1 review
0 helpful votes
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July 10th, 2016

I have used Coupon Cabin for years and it's always been great when I needed a code. Now that I have an up to date computer with Windows10, I downloaded their program that helps to get the most cashback by showing a banner at the top of applicable shopping sites so you don't forget to use it (which is great for my forgetful mind). Since then, I have been racking up the cashback and am VERY happy! You can't go wrong with Coupon Cabin so give it a try :)

Thumbnail of user rakeshg9
Texas
1 review
12 helpful votes
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December 8th, 2017

I have redeemed a couple of offers and had $60 in my account. All of sudden, they deactivated my account saying that I have multiple accounts and forfeited my cash rewards. I sent an e-mail confirming that I had only one account but received no response. - Thanks for your quick response... I do not think I have violated any of your rules... I DO NOT HAVE multiple accounts. If you can show me that I have accessed coupon cabin via multiple accounts, I am ready to aplogize.

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

We responded to you within 11 minutes and had back and forth correspondence on this issue. CouponCabin has very few rules and the rules we do have are in place to make sure we can pay as much cash back as possible; it’s how we’re able to offer such great deals that you can’t find anywhere else. In addition, we make sure these few rules are prominently highlighted across the site when using our cash back program. That said, when accounts are identified as trying to get around these rules, we have no choice but to close those accounts.

Thumbnail of user eleanorp8
Ohio
1 review
0 helpful votes
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August 31st, 2016

I was a new user to both CouponCabin and QVC and when I made my first purchase I clicked thru the links incorrectly and did not receive my full cashback credit for my purchase. I contacted CouponCabin and they responded quickly to my email and immediately applied the missing cashback to my account, even though it had been my error. Very kind and responsive customer care.

Thumbnail of user loric259
Texas
2 reviews
0 helpful votes
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April 27th, 2019

Skeptics of the world. I am one of you. I tried it. Cash back is the most beautiful thing. I usually save on the actual purchase with a coupon from couponcabin.com but I also strive to receive cash back on that same purchase. It really is a no brainer. It take five seconds. I wouldnt walk past a ten dollar bill sitting on the ground, would you?

Thumbnail of user kimberlyl80
Tennessee
1 review
0 helpful votes
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December 24th, 2017

I was a little skeptical at first but I LOVE coupon Cabin! I love getting cash back on purchases I make on Amazon or Ebay through them. I Just wish it was a little more than 1%, but hey every penny counts!

Thumbnail of user anitab260
Hawaii
1 review
0 helpful votes
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September 22nd, 2020

Who doesn't want cash back while shopping, I know I do. Just download the CouponCabin app, its so easy to use. I've already scored $58+ Amazon gift card.

Thumbnail of user laurens204
Florida
1 review
0 helpful votes
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August 29th, 2017

What a great program, I've received numerous rebates and have saved so much money! Their customer service is great as well! Definitely recommend, everyone should be using this app!

Thumbnail of user markc2002
New York
2 reviews
0 helpful votes
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September 30th, 2020

I've been using Coupon Cabin for several months. Their site is easy to use, has lots of coupons and cash back offers, and they pay out as promised. Highly recommended.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Who said saving while shopping had to be hard? We put customers first so you can focus on getting what you need, faster. Thanks for your support, Mark!

Thumbnail of user victorm93
California
1 review
1 helpful vote
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October 8th, 2017

You can earn money totally free by just shopping like you would anyway online, but get cash back... CouponCabin sends your check much more faster... highly recommend

Thumbnail of user stephanieb173
West Virginia
1 review
0 helpful votes
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September 20th, 2017

It's so easy to use and it pays very quickly. I'm always amazed at how much I earn. I would recommend this to anyone who is interested in making or saving money with every online purchases.

Thumbnail of user andrews330
Pennsylvania
1 review
0 helpful votes
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January 19th, 2018

I bought a concert ticket last summer on Stubhub - just got $20 back from CouponCabin as a result of that purchase. Didn't expect it - pleasantly surprised!

Thumbnail of user staciea6
Georgia
2 reviews
0 helpful votes
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December 30th, 2017

I was skeptical at first, but Coupon Cabin really delivers on its promises. I have gotten some very good deals which has made my shopping experience a little more guilt-free!

Thumbnail of user aprill85
Florida
1 review
0 helpful votes
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November 19th, 2018

Seriously awesome when you earn money back, just for doing your normal online shopping! I just used my first gift card from coupon cabin, and have already earned more!

Thumbnail of user zanjeroj
Rhode Island
2 reviews
0 helpful votes
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May 14th, 2019

I have had a lot of fun. Do exactly what it states and works wonderful. You cannot get any other discounts, especially if its for free... Just pay the shipping.
I LOVE this

Thumbnail of user mimib25
Tennessee
1 review
1 helpful vote
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April 7th, 2019

Easy to follow instructions allow consumers to save money on purchases. Once a month you can apply for large cash back bonus. I received $100.00. It goes right into your PayPal account.

Thumbnail of user jamisonf5
Florida
1 review
0 helpful votes
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September 15th, 2018

Coupon Cabin really works. Now I check their website first before purchasing anything. It is worth my time to save and earn the cash back. What a great website!

Thumbnail of user tiar13
California
1 review
0 helpful votes
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August 22nd, 2018

CouponCabin works for me. I have registered without any hope... Kept shopping, then one day I received email with amazon gift card from them. It was sweet! Thank you

Thumbnail of user clareb55
Florida
1 review
0 helpful votes
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August 3rd, 2018

As a new member my questions were quickly responded to. My first purchase arrived today, 2 more en route. Very pleased with what they offer and their customer service.

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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