• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user jessical318
Kentucky
1 review
0 helpful votes
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July 30th, 2018

Thought this was too good to be true, but if you are patient and keep trying to get the claims it really does work. I have gotten money back from Nike, Dell, and hopefully more to come.

Thumbnail of user cassandram203
Ohio
1 review
0 helpful votes
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December 13th, 2020

I can't believe this is real. How cool is t that you get money back for shopping! I'll be using CouponCabin all the time. Was paid same day I shopped.

Service
Value
Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Nothing beats getting free money while shopping! We're so happy to hear that you've become one of our eleven-million members and we hope that you stay with us to keep taking advantage of the best cashback deals around. Thanks for a stellar review, Cassandra!

Thumbnail of user robertk202
Maryland
1 review
2 helpful votes
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January 24th, 2017

I found using coupon cabin a great money saver with fantastic customer relations putting money back in our pocket for merchandise we purchased is great and very simple to use

Thumbnail of user ericaz6
Louisiana
2 reviews
0 helpful votes
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July 23rd, 2017

Easy and effective. On my first order I received $10 back almost immediately. And they have a large list of pretty much any store I would want to shop from

Thumbnail of user annyv1
Florida
1 review
0 helpful votes
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October 23rd, 2020

I really enjoy using coupon cabin. Sometimes it's the rebate site that offers the highest cash back %. It's easy to use and pay out doesn't take forever like other sites.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

We pride ourselves on offering cashback rates up to five times higher than the competition while offering payouts as much as 90 times faster than our competitors. Thanks for the review, Anny!

Thumbnail of user thomask106
Illinois
3 reviews
1 helpful vote
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February 5th, 2018

I don't like paying full price, or shipping for much of anything, always check Coupon Cabin for coupons and am seldom disappointed.
Especially like the cash back option.
Tom K

Thumbnail of user lindl
Georgia
1 review
0 helpful votes
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July 7th, 2018

Shopping through this website over a year. Great customer service. Cash back on time, it works very well. Recommended to many of my friends. Very good experience for overall shopping.

Thumbnail of user kriss261
New Jersey
1 review
0 helpful votes
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January 21st, 2020

I always check here first to see what stores are offering for coupon codes and discounts. I only use coupon cabin because they're the best of them all out there!

Thumbnail of user laurar291
New Hampshire
1 review
0 helpful votes
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January 21st, 2019

Love Coupon Cabin! It's so easy to use as it pops up whenever there is cash back available! I love the ease of receiving my money in the form of an Amazon gift card! Highly recommend!

Thumbnail of user brandyh36
Texas
1 review
1 helpful vote
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June 15th, 2018

I have earned right at $90 from Dec 2017 to June 2018. It is well worth joining Coupon Cabin! Not sure what the SCAM posts are about but I can attest to the fact I have received three pay outs total via Amazon Gift Cards (MY CHOICE)

Thumbnail of user danielb1034
Oregon
2 reviews
20 helpful votes
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June 8th, 2020
• Updated review

They still do not address the fact that I had *no issues at all* until it came down to paying me $100. THEN all of a sudden, all the hoops I jumped through successfully before was suddenly not good enough and I was just screwed... So to them, NO, doing everything you say to do is not good enough, you will just find an excuse not to pay, period... Now it's some magical cookie setting that's the problem they never brought up before, WOW.

Then they take a single contextual use profanity as an excuse to divert form THEIR lack of customer service and they had zero interest in making it right, DISGUSTING!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Correct, four letter profanity is never tolerated at CouponCabin.

Good for regular cash back, but their scammy $100 back deals ruined it for me
May 21st, 2020
• Previous review

All was going well, they didn't always have the most cash back compared to a couple of other plug ins, but most of the time they actually did... that was until I actually looked around their site and saw the promos for super limited basically twice a year max per member $100 cash back off a purchase of $100 or more you have to be quick to grab when they become available. Well, I finally snagged one, and only then saw how limited it was, with all kinds of max yearly payouts limits. I jumped through all the hoops, used only a coupon code from them directly, disabled my ad blocker and they STILL invented a reason to deny me the $100 cash back by saying I was using an ad blocker when I've always disabled it and it's worked fine. Now, I'm stuck returning the order at my own shipping cost. This is what they claim what the store I ordered from said, Puritan Vitamins, so they are even worse in all this, but CC should say in their terms they can't guarantee cash back at all if you have any ad blocker installed onto your browser. Mine was disabled, it showed cash back was active from them when I submitted the order, but nope, never got the confirmation. Tried to contact them the first day I could raise a case and was quickly told that since I had used an ad blocker Puritan wasn't going to pay them so I'm out of luck and that's final. Well, I wasn't happy and used a single expletive not even directed at any one, so they threatened to close my account with my current balance sent so I happily accepted. Just stick to Rakuten, Honey, and WikiBuy, they at least don't pull this on you.

Edit: They did follow through and sent me my total balance, which didn't include the $100, but did include cash back for a couple of items I returned and the cash back hadn't dropped off yet, so they do get credit for following through and cashing me out. Feel free to use them for regular percentage based cash back, just avoid their big promos.

Thumbnail of user shacandab
Mississippi
1 review
0 helpful votes
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January 12th, 2018

I would highly recommend Coupon Cabin for all of your shopping needs. They have the best discounts. Coupon Cabin also has cash back rates better than Ebates and Befrugal.

Thumbnail of user shannonm130
Virginia
1 review
0 helpful votes
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December 11th, 2017

I just received my first payment! Can't beat free money back on purchases I would have made anyway! Very pleased with Coupon Cabin and recommend to all my friends!

Thumbnail of user reneeg40
Florida
1 review
1 helpful vote
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April 13th, 2018

I've used other cash back shopping sites and Coupon Cabin far exceeds any other site out there. Superior customer service and the best savings I can find.

Thank you!

Thumbnail of user jennifers766
New York
1 review
0 helpful votes
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July 5th, 2018

It's helps getting some savings while shopping online. It redeems itself most of the time when you have to pay for shipping for certain items at different online shops!

Thumbnail of user rondar3
Texas
1 review
0 helpful votes
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August 30th, 2016

I HAVE HAD NOTHING BUT LUCK WITH THIS SITE! GOT MY REBATE PRETTY QUICK AFTER THE FIRST ONE I EVER DID, AND THEN A COUPLE DAYS LATER I BOUGHT SOME CHRISTMAS PRESENTS B/C I WAS NOTIFIED OF A STORE HAVING A SALE! I'M HOOKED! THANKS COUPONCABIN!

Thumbnail of user victorl234
Oklahoma
1 review
0 helpful votes
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November 29th, 2020

I have been using this website and app for almost 5 years, which saved me a great amount of money. Especially the cash back bonus, is a big plus point for me to use it!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Thanks for being a long-time member, Victor! We love hearing about customers earning great cashback deals of up to 20% at their favorite stores. Try checking out our Sidekick browser extension for even better deals!

Thumbnail of user tedz11
Illinois
1 review
1 helpful vote
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October 27th, 2018

CouponCabin has been reliable. The pop up spots the store in question quickly. The response after purchase is quick. Payment takes time but is more than fair and I have had no issues with payments.

Thumbnail of user jeromec60
Ohio
1 review
1 helpful vote
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March 9th, 2019

I love coupon cabin because they keep you informed on companies that are having the best deals they have excellent customer service and couponcabin is one of my face because you get cash to boot!

Thumbnail of user stevenk432
Michigan
1 review
0 helpful votes
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May 15th, 2020

On "paper" CouponCabin seems great, but it takes time and money in order to build up cash back. I keep using though because who doesn't want money put back in their pocket after going shopping?

Thumbnail of user jennyu1
Michigan
2 reviews
0 helpful votes
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July 5th, 2017

I find good coupons from them all the time AND get cash back. What a deal! There seems to be drama with a few others on here. I feel these people believe everything in life is owed to them. Annoying.

Thumbnail of user sarahk164
Washington
1 review
0 helpful votes
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January 19th, 2018

SUPER reliable, easy to use & extremely effective at getting cash back and using online promo codes! They might be my new favorite over Ebates (I'm a long time member there)! Coupon Cabin has made a GREAT impression on this new used (less than 1 month). I installed the Safari Extension & it makes it SUPER EASY to get coupons & cash back & deals! LOVE & HIGHLY RECOMMENDED!

Thumbnail of user nicholast32
Michigan
1 review
0 helpful votes
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October 8th, 2017

Everything has worked great so far in getting money back. I am currently up to $38 cash back just for ordering things I was already planning on buying.

Thumbnail of user davidb1884
Pennsylvania
1 review
0 helpful votes
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December 10th, 2018

Customer service went way beyond my expectations when I had an issue redeeming a gift card. There fast responses help me correct this issue in a timely matter

Thumbnail of user marvinp13
New York
1 review
0 helpful votes
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February 23rd, 2018

Saved hundreds of dollars, literally, in the last year! The Member specials are totally awesome what else can i say- just be sure you know the rules, though

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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