• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user robynd29
Illinois
1 review
0 helpful votes
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June 7th, 2018

I use this site all the time! It has become a favorite. I have also contacted their customer service. I always get a fast reply and they have been really helpful.

Thumbnail of user rtrgrff
Canada
2 reviews
9 helpful votes
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August 16th, 2016

So I bought shoes from underamour but CouponCabin never gived me my cashback. They said that underarmour did not gived them credits. But this is lies beaucause I contacted underarmour and they said that they gived credits. Lol...

Service
Thumbnail of user ryane21
Sam J. – CouponCabin Rep

Hello. We're sorry to hear that you’re dissatisfied with CouponCabin and am also sorry to hear that you received incorrect information about your order from this store. Unfortunately, after hearing back from the store about your specific order, we were told that your purchase was given to another website and not us. While we would love to have given you cashback for your purchase, we are simply unable to give cashback on orders that we don’t earn our commission on. Please know that we share your frustration here as we too weren’t compensated for this transaction… and trust us, we wish we were.

Thumbnail of user heleneo4
Massachusetts
2 reviews
1 helpful vote
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August 25th, 2018

I get money for me. Not the seller. Excerpt when I buy something and Can't access the money back offer from Coupon Cabin. I guess I have to access it before I buy!

Thumbnail of user maryr171
Nevada
2 reviews
2 helpful votes
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June 12th, 2016

This site is amazing! It is available on PC or apps for phones and tablets. I have to say I started slowly... I think the first month I got $2.00 back and maybe saved $15.00 with in store coupons. This month I am due to have $60.00 posted in my PayPal account. That was from booking my trip and other things bought online. Keep in mind that this doesn't count the other $30.00 or $40.00 I've saved by downloading printable/scannable coupons while shopping IN the stores. ONLINE you can stack any coupons with Penny's coupons, Sears/Kmart shop your way POINTS and Kohl's cash to name a few. In the store you just present the downloaded coupon and go. For example I purchased a $400.00 grill at Kmart for my husband. It was on sale and between the coupon I found on Couponcabin and my Shoppers Points I ended up spending $287.00 including tax! I even had an extra coupon that helped the lady in line behind me save $30.00 on a grill she was buying!
JUST TRY IT. You have nothing to lose because it costs nothing to sign up! Another great feature is als if you don't have a PayPal account they'll send you a check.

Tip for consumers:
Make sure you are ALWAYS logged into the site when you are searching for the items you want. This is the ONLY way you can get cashback... as an example it will give you a prompt "activate offer" then the next page "shop Kohls". It won't work if you already have something in your cart and suddenly remember to go to the CC site. Also read the parameters of the sale completely...some are cashback offers some just great sales. If you still use a PC to shop on try the "SIDEKICK" tool..it will noti

Service
Value
Thumbnail of user davida2929
New York
2 reviews
0 helpful votes
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January 16th, 2024
• Updated review

Coupon Cabin always alerts me to the best savings opportunities and makes using their services easy and rewarding

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Savvy shoppers like you always use CouponCabin to spend less and earn cash at popular retailers! Did you know we also payout our members 90% faster than competing cash back sites? Thanks for the support, David!

Coupon Cabin delivers!
May 17th, 2023
• Previous review

They always provide the most current deals and I am happy to shop at the validated sites they feature.

Service
Value
Thumbnail of user cindym335
Rhode Island
1 review
11 helpful votes
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November 16th, 2018

What a scam. They change rules of rewards after you earn them and won't honor the rules when you earn the rewards. Bait and switch. Save yourself the disappointment and stay away.

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

As our email in your screenshot says, while your cash back earnings are immediately posted to your account, all bonus cash for gift card payments are added at the time your payment is processed. We do this so that, at any time before payment is made, you're able to change the gift card that you'd like to receive.

Thumbnail of user dianeg127
Rhode Island
1 review
7 helpful votes
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May 6th, 2018

First let me say nobody asked me to write this. I have been telling people about this site and now they are members who get checks every month. I have been a member for a long time.It is so easy to use. All you have to do is fill out a short form, and you become a member. No credit card asked for like a lot of other companies do. I do a lot of my shopping on line and when i do their icon comes down and tells me how much cash i will get back. You can go on their site and check out what coupons they are offering for shopping. I get a check every month and i use it on myself. It is that easy. No credit card needed. I love this site and you will to. I just love referring people so if you take my advice and check it out, i know you will love it as much as i do. Could you please leave a review letting me know how much you love it too. I want to thank coupon cabin for helping me buy items for myself by sending me my check. I could not be more satisfied the way i have been treated. Your customer service is fantastic. They answered my question within an hour. You are the best. I hope by me writing, i will help some people to be able to buy things for themselves. Thank you so much. From a very satisfied member.

Thumbnail of user bartholom
Texas
1 review
0 helpful votes
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September 21st, 2020

Great stuff for the entire family everything you need plus more there's nothing you would dislike great prices and a huge variety to choose from I always find more than I can bargain from

Thumbnail of user maryjaneh5
South Carolina
1 review
0 helpful votes
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August 5th, 2017

I enjoy using Coupon Cabin as I am always looking for ways to save at the many different stores I shop online with. There is always a coupon available and the savings are great!

Thumbnail of user pa22106
Florida
3 reviews
0 helpful votes
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November 11th, 2017

I have been using couponcabin.com for about 2 weeks. Have already received a check back on purchases that I have made. It really does work! Can't wait until I up to 20% cash back!

Thumbnail of user matthewv24
Maryland
2 reviews
0 helpful votes
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December 16th, 2020

Very simple and straight forward. Put the extension on your computer and the deals pop up when you get on a qualifying website. I set it up to have them send the money to my Paypal account.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Why should earning cashback rates and saving money be hard? Glad to hear you've been enjoying the Sidekick browser extension!

Thumbnail of user sherriel25
Tennessee
1 review
0 helpful votes
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December 17th, 2019

I enjoy using Coupon Cabin to save any questions asked they are always there to help! It pays to check out this app I have been a fan for years and I would suggest my friends check it out too!

Thumbnail of user kaverip
Ohio
1 review
0 helpful votes
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December 11th, 2018

It's been a year I am using Coupon cabin. It's one of the best cashback site. I have received more than $200 cashback. Just follow their rules. And you are ready to get cashback.

Thumbnail of user barbw24
Florida
5 reviews
4 helpful votes
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July 26th, 2016

I had a question about my sister getting anything for giving me CouponCabins name. They replied to me very quickly. Now days good customer service is hard to find. I gave them a 10.

Thumbnail of user libbya4
Indiana
1 review
0 helpful votes
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September 9th, 2017

CouponCabin.com works hard with its vendors to offer the best cash back for its customers! Sometimes the vendors delay in paying, but CC stays with them until they make good!

Thumbnail of user rafaelj22
Puerto Rico
1 review
0 helpful votes
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July 5th, 2019

Coupon Cabin allows you to earn cash back easily and quickly. Email alerts with offers and coupon are very effective. Excellent customer service. Great app service.

Tip for consumers:
Use the app or browser extension.

Service
Value
Thumbnail of user alexr197
New York
2 reviews
2 helpful votes
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March 27th, 2018

Excellent website! Thank you for creating it. A great way to get additional discounts. I've been using coupon cabin for months and will continue using it.

Thumbnail of user donnat483
California
2 reviews
0 helpful votes
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September 1st, 2019

I love Coupon Cabin. Since joining six months ago, I've made $135 which has been deposited directly into my bank account. A little cash back here and there adds up!

Thumbnail of user ravim50
California
1 review
0 helpful votes
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July 13th, 2019

CouponCabin gives highest cash back among all. I really love their exclusive offers, no one can beat it. And now they have so many brands for direct gift-card purchase.

Thumbnail of user am8087
North Carolina
1 review
15 helpful votes
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November 29th, 2016

They made my account inactive 1 week before rewards were to be paid out. I've emailed 10 times and have gotten 2 generic responses saying terms were violated. I've questioned many times how I violated a policy when I used there service one time and have yet to receive an answer. I can guarantee you this is a scam as I'm a 33 year old female who used there service one time for CallawayPreowned and never violated any terms of the agreement and this is the only cashback program I've tried. Just a warning it's not about the reward it's the principle these crooks making money off the people then saying were the ones corrupt. Shame

Notice how Marcus responds to all claims that Rules were violated but doesn't explain how or why they were violated-What is there to hide CouponCabin? Seems like an easy way to put blame on someone with no explanation. What rules did I go around when I've used your site once for one reward? I click a link that leads to a website were I make a purchase then your suppose to uphold your side of the agreement. Again slowly so you may understand-How did I supposedly violate the terms of the agreement? I will contact CallawayPreowned to let them know your not paying out rewards.

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

Hello A M.

CouponCabin has very few rules and the rules we do have are in place to make sure we can pay as much cashabck as possible to our members. That said, when accounts are identified as trying to get around these rules, we have no choice but to close these accounts. We are in the process of refunding the commission we earned on your order back to the store, so please know that it’s not our intent to make a profit on this.

Thumbnail of user teresas307
Tennessee
1 review
1 helpful vote
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February 10th, 2019

I highly recommend this company. I have used them for over two years and have not been disappointed with the cashback and coupons they provide. Excellent customer service too!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Thank you very much, Theresa! Has it been over two years? We didn't get you anything for our anniversary!

Thumbnail of user jessicas622
Pennsylvania
1 review
1 helpful vote
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March 20th, 2019

Love this site. They always have one of the best cashback bonuses. They're easy to sign up for, easy to work with, and what's best, there's no strings attached.

Thumbnail of user joshb181
New Jersey
1 review
19 helpful votes
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May 18th, 2018

Google "new member deal" and "account terminated". Seems like people get told this, given no information and this conveniently happens after they are supposed to get cash bacj paid

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

CouponCabin has very few rules and the rules we do have are in place to make sure we can pay as much cash back as possible; it’s how we’re able to offer such great deals that you can’t find anywhere else. Furthermore, threats, profanity and name calling are never tolerated at CouponCabin.com.

Thumbnail of user teresap350
Pennsylvania
1 review
0 helpful votes
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July 26th, 2020

This has been a great experience and a fun way to save in an electronic way! The savings are effortless and I totally enjoy finding new ways to save money! Go Coupon Cabin!

Thumbnail of user peggyw17
Pennsylvania
1 review
0 helpful votes
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August 9th, 2016

Having accidentally thrown out a check, they replaced it in no time at all. I was very pleased with how fast the service was and how great they keep me in the loop.

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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