• CouponCabin

2018 CUSTOMER CHOICE AWARD

CouponCabin

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Overview

CouponCabin has a rating of 3.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card, and online shopping. CouponCabin ranks 2nd among Coupons sites.

  • Service
    113
  • Value
    116
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
81
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How would you rate CouponCabin?
Top Positive Review

“Hidden Gem”

Jessica T.
10/28/18

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold. My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing. Highly recommended.

Top Critical Review

“Account deactivated and IP blocked”

Viivian W.
4/23/24

I read a few of the below posts and I have the same experience. They did refund me the first maintenance fee they charged BUT throughout the months, I tried to make other purchases so that the maintenance fee wouldn't kick in, but I forgot not only they charge a maintenance fee after no eligible purchases within 365 days, they start charging you monthly maintenance fee after that, so the next month they charged another fee. Below someone mentioned $4 fee, and Coupon Cabin said only $2 which is not true, because I'm charged $3.50 (twice) which one they waived, but they wouldn't waive it again. However, their rewards are extremely hard to get. Most of my purchases don't qualify. I asked very politely and nicely if they're willing to waive the 2nd fee, because I finally found a reward that I qualified, but they just wouldn't waive it and said they've been in business over 18 years and have millions of happy customers and that it's not fair to refund me my maintenance fee twice. I've been with many many many institutions and to keep customers happy, sometimes they're wiling to give a 2nd chance. It does have to be escalated to the managerial level at those times, but I understand they're doing me a huge favour and I'd really appreciated and always try to repay back by referring businesses and/or just be super good because you have to learn after being careless twice. But Coupon Cabin is unforgiving. And like one of the other posts said, it's just a way for them to take back the rewards they've given to you. So I complained about it and by that time I was talking to VPs and they're adamant about it. Then the next thing I know, my account is deactivated (just like one of the below post reviews experienced), and not only that, after I asked why my account is deactivated, they blocked my IP too! They said they will send me a check via mail of the rewards I've accumulated so far, so I will update my review once I receive that check to let everyone know if they're a business of their own words because they have not responded since I've given them my address yesterday.

Reviews (1,578)

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Reviews that mention popular keywords

coupon cabin (595) gift card (134) customer service (232) coupon codes (33) bonus cash (20) promo codes (19)
Thumbnail of user sg453
Maryland
2 reviews
14 helpful votes
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November 14th, 2020

After two years, Coupon Cabin requires a copy of my driver's license to verify my account? For $37.00? LOL Check out BBB and Coupon Cabin's rote responses to all the complaints. AVOID

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

CouponCabin is a completely free service that provides its members with substantial cash back rewards for clicking links and making online purchases. That said, CouponCabin has systems in place which are designed to protect both our 11,000,000+ cash back members, like yourself, and our 3,500+ cash back partner stores. In part, it's because of these systems that CouponCabin can offer such INCREDIBLE cash back offers, like $100 back on $100 orders, that you just can't find anywhere else. Account verifications typically take just a few minutes and once verified, accounts are immediately restored. If you're uncomfortable sending us your state-issued photo ID, there are seven other documents that you can use to verify your account. Please note that this information is in no way shared or used for any purpose other than this account verification and once the process is complete, all documents are permanently deleted.

Thumbnail of user stephanies1483
Texas
1 review
0 helpful votes
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January 17th, 2021

They do what they advertise. I shop, I make money... super easy. I have had one issue and they took care if it for me, keeping me informed of the progress the whole time.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Our team puts a huge focus on monitoring user issues while offering massive cashback deals of up to 20% and paying out as much as 90X faster than competing services. This is how we keep smart shoppers like you satisfied. Thanks for being part of our eleven-million-member family, Stephanie!

Thumbnail of user fallons2
New York
1 review
0 helpful votes
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December 15th, 2018

Coupon Cabin has a very simple and worthwhile membership that offers substantial cash back on common purchases. I received $11 cash back on a $55 purchase that I was going to make either way.

Thumbnail of user lizs132
New Jersey
1 review
0 helpful votes
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August 1st, 2018

I thought it was too good to be true, but it really works. Great savings, easy to use. Easy redemption option is to get an Amazon gift card. Be patient, it does pay off.

Thumbnail of user jasonm526
Texas
1 review
0 helpful votes
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August 30th, 2018

CouponCabin is my favorite site for cash back and discounts. It has a huge variety of stores that offer discounts and the cash back is always accurately deposited into my PayPal account. 5 Stars

Thumbnail of user annettew21
Kentucky
1 review
1 helpful vote
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June 13th, 2017

I have used coupon cabin for a while now and they keep getting even better with their offers! I am very pleased with the new offers I have gotten recently :)

Thumbnail of user tonyh117
New Jersey
1 review
0 helpful votes
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January 25th, 2018

Customer service is unbelievable. Response is fast and personal, within hours via email. You can't ask for better customer service in this internet age.

Thumbnail of user brittneyc23
South Carolina
1 review
0 helpful votes
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June 26th, 2018

The site is exactly as described. You buy online via CouponCabin site/app and get cash back. You get paid or you can donate to charity. I love the site. No gimmicks!

Thumbnail of user jerrye58
Tennessee
1 review
0 helpful votes
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May 21st, 2018

When people are on their computer they should be able to see where coupons are available that they can print to save on their purchases. Every coupon amount really helps financially.

Thumbnail of user reneet124
Florida
1 review
0 helpful votes
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October 8th, 2020

So far I have had a great experience and was able to save money on my online purchases. I always go to Coupon Cabin first before I make any online purchases.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Thanks for taking the time to share your experience with our platform, Renee! We work hard so your hard earned money goes further while shopping.

Thumbnail of user lenac25
New York
1 review
0 helpful votes
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August 10th, 2018

It was a simple and easy transaction. What a bonus to be able to save money in the form of a gift card. I received my gift card quickly. Highly recommended!

Thumbnail of user jeffk29
California
3 reviews
4 helpful votes
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December 12th, 2013

Looks like they've completely redesigned the site since the previous reviews and have streamlined everything. Great site! I feel like I'm shopping for discounts.

Thumbnail of user garyt203
Georgia
2 reviews
0 helpful votes
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January 3rd, 2019

Why not get cash back for everything you purchase anyway? This in addition to any cash back your credit cards may give you! It is a no brainer, right? Do it! You'll be glad you did.

Thumbnail of user karenp210
Pennsylvania
1 review
14 helpful votes
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April 21st, 2018

I no longer recommend this site to anyone! Customer service is horrible! You follow the rules for the cash back and then they try to say you didnt so they dont pay you, etc. Absolutely awful!

Thumbnail of user ryane21
Sam J. – CouponCabin Rep

Please remember that CouponCabin is your partner in cash back as we only get paid when you do. CouponCabin has very few rules, and the rules we do have are in place to make sure we can pay as much cash back as possible; it’s how we’re able to offer such great deals that you can’t find anywhere else. In addition, we make sure these few rules are prominently highlighted across the site when using our cash back program.

Thumbnail of user janetc621
Texas
2 reviews
0 helpful votes
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October 7th, 2020

I have used this extension on my laptop for 2 years. I buy a lot of stuff on line because don't live close to a large city. It has saved me money on almost everything I buy on line

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

The Sidekick extension was intended to help our 10 million members maximize their savings and cash back across the web. We're happy to hear it's working!

Thumbnail of user jenp126
Oregon
2 reviews
0 helpful votes
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September 4th, 2020

Ease of use and more rapid Reciept of earned rewards is a plus above other similar sites, lots of bonus coupons, too and app is user-friendly for someone not very technologically advanced

Thumbnail of user ajg10
Michigan
1 review
1 helpful vote
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January 19th, 2017

My cash rebate coupon expired and customer service worked with me in a prompt manner to get my cash reward back into my account. Excellent Personal Service.

Thumbnail of user lauras494
North Dakota
1 review
0 helpful votes
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July 27th, 2018

Coupon cabin doesn't really make a difference on whether or not I make a purchase. I don't really think about it-- and then I get a check in the mail. No complaints here!

Thumbnail of user mandye12
Texas
1 review
1 helpful vote
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November 30th, 2017

Wonderful site! Would recommend it to anyone and everyone. Have had a wonderful experience so far and when I needed help, I got it quickly and the problem was resolved.

Thumbnail of user kwokl4
California
1 review
0 helpful votes
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October 23rd, 2020

Nobody is perfect and Coupon Cabin is no exception. I have a few issues and they have always taken care of it in a timely manner. Customer service is king and I give them a king-size thumbs up.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Glad we could help, Kwok! Our team is committed to helping each of our ten million members save cash in the easiest ways possible.

Thumbnail of user jesicai
Nevada
1 review
0 helpful votes
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November 11th, 2018

Couponcabin deposited my cash back directly into my account within 24 hours! I got 14$ back for ordering a swing set for my son for Christmas! Definitely recommend this company!

Thumbnail of user nathaliah
Florida
1 review
0 helpful votes
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February 26th, 2019

In one year all already made almost $1000 in cash back from my purchases. And on top of the cash back they also offer coupons for most of your purchases.

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Wow, Nathalia, thanks! With a $1000 in cash back you could buy a 1000 tacos or 500 burritos or 200 hamburgers! Did I mention it's lunch time here?

Thumbnail of user vanessaf135
Maryland
1 review
0 helpful votes
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December 21st, 2020

I have been using Coupon Cabin for awhile. Happy to say thus far I have received 153.00 back! Only problem I have, and this is me, I do not know how to snapshot and post to earn more!

Thumbnail of user sydneyk21
Sydney K. – CouponCabin Rep

Wow! Congrats on the awesome savings, Vanessa! With easy-to-use cashback offers of up to 20% at more than 3,500 retailers, there's sure to be more where that came from!

Thumbnail of user shannons100
Arizona
2 reviews
11 helpful votes
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July 24th, 2017

I have used Coupon Cabin for over a year and I love it!
How amazing is it that I receive discounts AND money back on things I was going to purchase ANYWAYS!

Everyone should be using this! I have had no problems whatsoever and have racked up a few hundred dollars so far and it goes directly to my PayPal account!
I prefer it this way so I HAVE the OPTION of transferring it from my PayPal to my checking account if I WANT TO; or, simply keep it in PayPal for when I purchase other items online and don't have my credit card with me!
It IS a no brainer. A win-win relationship!

Thumbnail of user janetw263
Indiana
2 reviews
3 helpful votes
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July 4th, 2019

I always go to Coupon Cabin when I shop online and search for the site I am shopping with. I receive cash back in my paypal account very frequently. I am very pleased with them.

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From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for the removal of reviews.

Business History

CouponCabin has been in business since 2003 and has over 3,000 cash back partner stores and tens of millions of happy, enthusiastic and loyal members. We’re known for our high cash back rates, industry-leading fast payments, coupon codes that are guaranteed to work and Members Only cash back offers (up to $200 back on $200) that can’t be found anywhere else.

Company Representative

Thumbnail of user sydneyk21
Sydney K.
Senior Technical Manager & Employee #3
With over 10 million members, CouponCabin (www.couponcabin.com) is a leading cash back and promo code website that offers up to 5x more cash back and faster payments by 62 days on average. We pay our members 365 days a year and specialize in up to 20% cash back at more than 3,500 stores. CouponCabin is proud to provide industry-leading cash back rates, coupons that are guaranteed to work and members-only savings, like $100 back on $100, that you can’t find anywhere else.

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