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CouponCabin

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Hawaii
1 review
2 helpful votes
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Cancelled if any negative feedback
December 25, 2023
Updated review

As soon as I posted a comment about their cash back exclusions, CouponCabin cancelled my account. I had been with them long enough to earn over $1,100. What kind of company doesn't appreciate constructive comments and rewards faithful customers with cancellation?

Date of experience: December 25, 2023
Sydney K. CouponCabin Rep
over a year old

As part of our Cash back program, participating stores have the ability to set cash back rates for certain products, brands and categories at their sole discretion. Please know that if it were up to us, there would be no cash back restrictions (ever). Cash back exclusions are prominently shown in multiple places on CouponCabin.com, including, and among others, under the store's logo on their dedicated coupon page and in highlighted and bolded text on the popup that appears after clicking coupons. Please just refer to these sections when shopping online to avoid any missing cash back due to exclusions. Please contact success@couponcabin.com for any cash back-related questions regarding your account.


My New Favorite
February 23, 2017
Previous review

I stumbled upon Coupon Cabin by accident and SO glad I did. I have always used another site, but I find I head to Coupon Cabin before I shop now. CC pays pretty much when I want; I don't have to wait months for a payment. There customer service was great. I recently contacted them because a merchant did pay as expected. Within a couple hours they had contacted the merchant and the full credit was in my account. Out of about 15 shopping trips, that was the only time there was a credit issue, but they resolved it right away.

Date of experience: February 23, 2017
North Carolina
2 reviews
0 helpful votes
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Legitimate
December 10, 2022

I'm writing this review because at first it took me a bit to figure out how this app works but now that I have received my first check I have begun to truly understand how to save by using coupon cabin! It does take a couple months to get a check for the cash back but it's nice to have a little bonus come in the mail by just simple doing a couple extra clicks on items I would have bought anyways. Some of the percentage off coupons don't work but as a common user of Amazon I use the $2 back on every purchase each month as my member exclusive. It didn't cost anything to get this app just a little time to learn the ropes!

Date of experience: December 9, 2022
Sydney K. CouponCabin Rep
over a year old

Why pass up on the chance to save cash and earn up to 20% back at over 6,000 major stores? If you haven't already, be sure to check out our Sidekick browser extension for an even easier shopping experience. Thanks so much for your great review, Michele!

Arizona
1 review
0 helpful votes
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The best cash back site
February 26, 2023

CouponCabin is just great. I am rewarded with some of the highest cash back rewards just by purchasing from stores I would normally visit. There is absolutely no downside for this free and useful service.

Date of experience: February 26, 2023
Sydney K. CouponCabin Rep
over a year old

Well said! CouponCabin’s completely free intuitive app and website make saving money a breeze! Keep coming back and keep getting impressed by our thousands of hand-tested coupons and cash back deals of up to 20% at over 6,000 major stores! And if you haven't already, be sure to check out our Sidekick browser extension for an even easier shopping experience. Thanks so much for the great review, Yat!

New York
2 reviews
0 helpful votes
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Great In Every Way
March 12, 2023

Easy, high cash back rates, great coupons, great customer service help, speedy question answering. I use Coupon Cabin for all my online purchases and have cashed out a few different times. I like it a lot and think everyone will if they try it.

Date of experience: March 10, 2023
Sydney K. CouponCabin Rep
over a year old

Our world-class customer support team serve to uphold our status as the best savings site in the game! Keep coming back and keep getting impressed by our thousands of hand-tested coupons and cash back deals of up to 20% at over 6,000 major stores! Thanks for being part of our twelve-million member team, Andy!

Pennsylvania
1 review
1 helpful vote
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Ive been using Coupon cabin for a few years and have received over $1000 in cashback through either gift cards or cashback (my choice). Along with coupon cabin providing coupon codes to help me save extra money. I definitely recommend! Who doesn't like saving money on day to day purchases!

Date of experience: July 3, 2023
Sydney K. CouponCabin Rep
over a year old

Well said! It's easy to save and earn heaps of cash when you use CouponCabin's industry-leading offers! Plus, because of our quick payouts and multiple payment options, you're able to see the benefits of your cash back almost immediately! Thanks for being part of our twelve-million member team, Danette!

Arizona
1 review
3 helpful votes
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This company's customer service is one of those incredible things you rarely see. And I mean this in a BAD way. I have never seen such a 180 of customer service in my life.

So here are some tips on dealing with this company, should you choose to:

• Do not question or challenge their business practices for if you do, they will quickly become petty and defensive.
• Don't dare expect them to honor their promised payouts; it's a "free service" as they like to say. You should be happy with anything they give you, even if it's less than they initially stipulated.
• Expect your account to be "terminated" if you have a disagreement with them.

To be clear, they make money from retailer kick backs, so they are not in business as a favor to consumers.

EDIT: They have plenty of similar bad reviews. Also I have not posted a review before so where they get "frequent" I don't know. Rather than deflect, try to do better?

Date of experience: July 6, 2022
Sydney K. CouponCabin Rep
over a year old

Please know that we take the feedback of our members very seriously so it’s rare for us to hear that we disappoint someone as frequently as we seem to disappoint you. When feedback stops being constructive, becomes disparaging, we believe parting ways is best for everyone.

Illinois
1 review
4 helpful votes
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They literally look for ways to rule out fairly earned cash back.

Example: if you have a minimum purchase requirement of $25, and you purchase a $70 item (with tax the order total is $75). You use a $50 gift card to pay toward the purchase and use your credit card for the remainder of $25. You would think that this $25 credit card charge meets the minimum purchase requirement, right? Nope! They actually will arbitrarily conclude that the credit card purchase of $25 includes the $5 in sales tax, completely ruling out any/all cash back. Why doesn't the $5 sales tax fall under the $50 gift card? I don't know, their bot-like responses won't tell me.

Moral to the story: Stick with Rakuten or almost any other cash back site for your rebates.

Date of experience: January 6, 2023
Sydney K. CouponCabin Rep
over a year old

Unfortunately, per the agreement we have in place with our cash back partner stores, the use of gift cards voids cash back. Please know that if it were up to us, all orders, regardless of payment method, would be eligible for cash back. As you stated, cash back is calculated on the order amount before tax, shipping and any fees are added and after all coupons, discounts and credits are deducted.

Wisconsin
1 review
6 helpful votes
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Had an account for years. Someone else in my household created an account and then accessed a members only offer. This made them immediately close both her account and mine permanently with no recourse. Apparently they expect you to be the overseer of anyone within your household as someone else can violate the ToS on your behalf.

Date of experience: May 12, 2022
Sydney K. CouponCabin Rep
over a year old

CouponCabin has very few rules and the rules we do have are in place to make sure we can pay as much cash back as possible; it’s how we’re able to offer such incredible cash back offers, like $100 back on $100 orders, that you can’t find anywhere else. In addition, we make sure these few rules are prominently highlighted across the site when using our cash back program. That said, when accounts are identified as trying to circumvent these rules, we have no choice but to close those accounts.

Illinois
1 review
3 helpful votes
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Waste of time.
December 2, 2023

It takes forever to get paid. I don't shop on line and was using the part where you view and earn a few pennies. My account got flagged and they couldn't tell me why. There are plenty of surveys on line that pay better than this and you don't wait months to get paid.

Date of experience: December 2, 2023
Sydney K. CouponCabin Rep
over a year old

CouponCabin has systems in place which are designed to protect both our 12,000,000 cash back members, like yourself, and our 6,000+ cash back partner stores. In part, it's because of these systems that CouponCabin can offer such INCREDIBLE cash back offers that you just can't find anywhere else. Please understand that these are intended to be unobtrusive and while we can't share the specifics of how our systems work, the vast majority of account verification changes are temporary. Also, it's important to note that check payments are processed under the same frequency as all other payment methods.

Illinois
8 reviews
18 helpful votes
Follow Katherine D.
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I absolutely love CouponCabin, I have used it for years and have accumulated over $1,357 to date in cash back rewards.REALLY simple to use, I just included a snapshot of my savings to date. Its so simple to use, with every online purchase I intend to make I check with CouponCabin first and see what the cashback rewards are at the different stores, saves considerably for the holidays but honestly it is great to save all year round. Same merchandise, better sales, and rewards through CouponCabin all on a single site. Win-win for everyone:-) A very trusted and secure, so glad I joined and highly recommend for everyone, it costs you nothing, and it takes no effort to check with them before you buy.

Date of experience: March 21, 2023
Sydney K. CouponCabin Rep
over a year old

Wow! Congrats on those incredible earnings, Katherine! CouponCabin’s intuitive app and website make saving money a breeze because you should never miss out on the chance to earn up to 20% cash back at over 6,000 major stores during your regular shopping sessions! Thanks for being part of our twelve-million member team!

Michigan
3 reviews
18 helpful votes
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Poor Customer Service
December 8, 2019

Be prepared to return the items you ordered when Coupon Cabin doesn't honor their cash back offer. And they still won't let you have another offer for 30 days, despite their failure. Customer service has been poor whenever I needed to contact them. A couple of bad experiences is enough to sour the few good ones I've had.

Date of experience: December 8, 2019
Sydney K. CouponCabin Rep
over a year old

Unfortunately, after an order has been placed, a modification, in any way, for any reason, will result in the reversal and cancellation of your cash back. This was prominently displayed at the top of the “Details & Exclusions” shown with the offer you clicked. I'm sure you're frustrated by this, but please know that CouponCabin shares this feeling with you as we, too, will lose our commission for your order.

Texas
1 review
1 helpful vote
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Hidden Gem
October 28, 2018

This site has quickly become my hidden gem and I am a bit reluctant to share my secret to others. When I first came across this The, it seemed too good to be true. Coupon Cabin offers amazing exclusive member-only coupons and discounts. I tried one out not sure if it would work. An example is $50 cash back on orders over $50 from "X" website. Currently my lifetime earnings are over $400. The catch is you have to wait a max of three months to receive payment back, but you WILL gain it back. Essentially, free or a few dollars to go over required threshold.

My personal experience contacting coupon cabin with a minor problem went great. It was resolved within a few weeks and it's still smooth sailing.

Highly recommended.

Date of experience: October 27, 2018
Illinois
1 review
1 helpful vote
Follow M K.
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It's great to earn cash and gift cards for shopping online. Lots of stores are listed, including many I shop at for essentials. Coupon Cabin helps my money stretch a little further, because every little bit of savings helps. With bonus offers, savings can add up pretty quickly. It's a fantastic site. Easy to use. Highly recommend!

Date of experience: January 29, 2021
Sydney K. CouponCabin Rep
over a year old

Racking up amazing cashback amounts is a walk in the park thanks to CouponCabin's unbelievable cashback offers of up to 20% at more than 3,500 major retailers! Keep shopping with us and keep growing those savings!

Connecticut
1 review
0 helpful votes
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I've tried other cash back sites in the past and I never stayed with it because it took forever just to get a couple bucks. Not so with coupon cabin I made 4 purchases that I had to make anyways and those four purchases got me $10.78 worth of cash back. I'm now hooked on this site every time I have to shop somewhere I come to couponcabin first to see what kind of deals they are offering. They have exclusive coupons for members. I had to buy Tupperware on Amazon that cost me $2.76 and with the exclusive coupon I made $2 cash back on that purchase... don't believe me? Sign up for yourself today and see how quick the money comes rolling in

Date of experience: February 16, 2021
Sydney K. CouponCabin Rep
over a year old

CouponCabin sends out cash back up to 90 times faster than other savings sites! We also typically offer rebates rates up to 20% higher. Thanks for the support, Carissa!

Tennessee
1 review
1 helpful vote
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Coupon cabin has always provided the best customer service and has been on top of everything since I started earning cash back rewards. It is so easy to earn cash back and also use discounts provided. I've received my payouts before with no issue. Every time I receive a payout I add it to my savings account for a little extra side income.

Date of experience: April 24, 2021
Sydney K. CouponCabin Rep
over a year old

We always make it a top priority to support customers like you in their journey towards better deals! Thanks for being one of our eleven-million cash back members, Kelly!

West Virginia
1 review
0 helpful votes
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Best App Ever!
July 6, 2020

Y'all Coupon cabin is the best app ever! My only regret is i didn't sign up sooner. I've been narrowing down what stores I shop from if only I can use coupon cabin. Its really helped in times like this when every cent counts. Coupon Cabin has been Heaven sent for my family. Thank you Coupon Cabin! I haven't been signed up for very long and you can see how much I've already saved. And I'm already one purchase from getting 5% back on my purchases. We have to buy stuff its crazy to not get cash back when you can.

Date of experience: July 6, 2020
Illinois
1 review
5 helpful votes
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I followed all the required steps by coupon cabin, creating a login, then adding the item to be purchased in my cart, purchased it and no changes were made. I received an email saying $20 would be credited to my account. I waited patiently and then it was reversed as fast as it was added. Ridiculous! What a scam. No messages or indicators during purchase the CarId.com company doesn't qualify - it was the opposite. Upon following up - response is they don't have a business agreement. What a joke and a waste of time. Coupon cabin is worthless.

Date of experience: December 20, 2021
Sydney K. CouponCabin Rep
over a year old

The store which you ordered with reversed CouponCabin's commission for your purchase. The two most common causes for a reversal are if a coupon or promo code is used from any source other than CouponCabin (this includes promo codes that are given to you at time of checkout by the site itself) or if your shopping cart was not completely, 100% empty when you clicked on our link. Reversals like this also generally happen when an order, for any reason, is in any way modified, returned, cancelled, exchanged, out of stock, damaged in shipping, or has a price adjustment, or if a payment method is declined/changed/rerun or the order was picked up in a store. If an item is pre-ordered or backordered, cash back will be reversed as well. In addition, if you purchased three or more of the same item, cash back will be reversed. Please know that we note that we're on your side here since we didn't get paid for your order either.

Minnesota
1 review
2 helpful votes
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I love Coupon Cabin! It is so easy to use and helps me find the best possible deals for my online purchases and scores me oodles of cash back. I actually get mad when I forget to use it because it's so awesome! Adding the extension to your search bar helps with this of course! I have personally earned over $500 cash back since I started using Coupon Cabin. They are also super responsive on social media too!

Date of experience: January 6, 2021
Sydney K. CouponCabin Rep
over a year old

Good call installing the browser extension and congrats on your amazing earnings! We'll all be cheering you on as you continue to earn as much as 20% cashback while shopping at more than 3,500 retailers. Thanks for the great review, Tracey!

Illinois
2 reviews
0 helpful votes
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We started using Couponcabin several years ago and have earned almost $600 cash back just for shopping at the websites we normally buy from. It is very easy. Just start at Couponcabin, look up your retailer, and click the link. Next thing you know you have earned back a portion of your order total. There are lots of other deals offered and new offers pour in daily. Give it a try!

Date of experience: January 17, 2021
Sydney K. CouponCabin Rep
over a year old

Wow! Congrats on those incredible savings, Mark! Keep taking advantage of our cashback offers of up to 20% at more than 3,500 hot retailers to make the most of your purchases.

North Carolina
2 reviews
0 helpful votes
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I love using CouponCabin's website and app! It's easy to search for the stores you shop. I really like the members exclusive coupons which provide you with additional money back. I just wish you could use more than one exclusive per month, even if you can't use the same store to redeem. The site is also great for shopping physically in the store as there are many coupons for use in-store. I ALWAYS check with CouponCabin before I make any purchases online.

Date of experience: April 4, 2018

Overview

CouponCabin has a rating of 3.3 stars from 1,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card and online shopping. CouponCabin ranks 3rd among Coupons sites.

service
135
value
135
shipping
55
returns
44
quality
98