So this morning I get to the CSL at Yeadon location which ALWAYS seems to be understaffed and there is only one gentleman performing the donations (not sure what they're called). He is handling 10 people at one time non-stop while another 30 people are on the line waiting their turn. All these people for only one person. However, Justin understands the urgency, and proceeds to do his job with such high positive energy. He doesn't seem overwhelmed or frazzled at all. I think I was more stressed than him just watching him have so much on his plate. Yet he continued to connect donors to the machine while disconnecting donors that were completed and while cleaning up and setting up for the next individuals on the line. All the while there's another staff member by a computer who seems to be taking a job related test and she is asking him assistance about some questions on the test she does not understand with no regards to the pressure he is experiencing. He seemed to answer her once but then clarified to her he could not assist her anymore because he had 10 donors to maintain and a line of 40 waiting to be next. I don't know what the issue is I'm this location with maintaining the proper amount of staff but Justin should be commended. He shouldn't be commended for just doing his job but he should be commended for his professionalism, diligence, team player attitude, positivity and holding it down when it's necessary. He deserves a raise it a bonus. Most of all he deserves acknowledgment for keeping a smile under a very strenuous situation. Thank you Justin for making me feel at ease when you noticed I was afraid of the needle. You are a rock star and any company would be better off having you as an employee.
Csl is a great place to donate Plasma! They are kind, professional, and the pay is really good compared to other Plasma centers.
Today was a great day to save a life and the entire staff was so helpful and welcome me with open arms
First time coming they have A amazing staff and walked me through it all 10/10 all are very pleasant made sure to let me know all risk
Always a great visit. All the employees here are very pleasant to be around. Come earlier the better, otherwise you might be waiting in line a while.
I enjoy my donation it's a good place to give your plasma and the staff are always helpful and nice great place
I would definitely go back when it's time. Customer service great move with speed I love it. I would also rec
Jay is a hard worker and I love that he love his job. Jay keep up the good work. You Really Don't Let Anyone Leave Upset Without Leaving.
They treat you with respect and in a timely manner and they check on you as you are given your plasma to make sure your okay and do others as well.
They rude asf won't go back stuck me hard n got smart after I asked to use another arm told me no stuck me anyway on July 3 at 2
Overview
CSL Plasma has a rating of 2.4 stars from 416 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CSL Plasma most frequently mention new donor, blood pressure and second time. CSL Plasma ranks 10th among Health Information sites.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members