I ordered a 5-pack of shorts for my son, who outgrows things so fast that I hate to spend a ton of money on clothes. Nice product, decent quality, my kid is happy and so am I!
I received my two throws in a very quick manner. I Love the navy blue color. One for my couch and on for my screened porch (for cooler nights). I havent wash them yet, so I hope they hold up!
Made 2 orders, never received an email confirmation. Waited a few days. Checked my paypal there was the purchases. Emailed there contact email, and NOTHING. Emailed the email associated with Paypal. DO NOT ORDER THROUGH THIS COMPANY!
They have nice deals every day. Once in a while there is a product that interest me. I received what I ordered in a reasonable time. No problems at all.
I have been waiting three weeks for my tablet and I still haven't recieved it I am about to call my bank and report this company I should have read the reviews before ordering from this company it's crazy that I have been waiting this long
I have ordered several items from this company with mixed results. The refurbished Blackberry cellphone died within weeks of my shipping it to my girlfriend overseas. The iPod Nano clone was DOA (dead battery-can't hold a charge).
I received 2 bicycle lighting kits where the tail light was bad on both (the second one was a replacement).
I bought some sheets that looked like a great deal, but they were actually so thin you can see through them like sheer drapes.
Right now they won't RMA a screen protector that was in no way what they advertised. The add said "Tempered Glass", and specified it also included additional items for installation. Instead I received only a plastic screen protector (now advertised as PlexiGlass) that was not even unused or properly packaged. They refused my return and won't answer my e-mails, The only way to e-mail them is through their website and it's impossible to keep a record of the messages sent.
I have had much better luck with Woot, 1Sale.com and eBay. If you see something electronic labelled as "refurbished", plan for it to not work, or stop working soon after delivery.
I ordered a 10 pk of Nail Polish. One of them leaked and the box and contents are a mess. Have emailed 3 times and used Messenger. They will not reply. I need to know how to return and get a refund.
The shipping and current help in addressing the issue are OH what the heck?, info below is tracking.
Shipment Received, Package Acceptance Pending
Oct 19 2021 02:33 pm
· ABSECON, NJ, *******, USA, United States
Pre-Shipment Info Sent to USPS, USPS Awaiting Item
Oct 19 2021 12:00 am
This review is being written Nov 2nd
Never received my shipment. They ignored my request for replace or refund money. Over 30 days, many emails no reply. No help. Do not use it. Do not trust.
I have purchased many items from dailysteals.com. The last items I purchased was three of the same. Two did not work. I sent an email to them and they refunded my money.
Thank you for sending it on time and in one piece. Happy with my purchase. It is in good condition and runs smoothly. I will make purchases in the future for sure.
Looked great in the photos, but not when you open the package. When you add the return shipping and restocking fees is not worth returning. Will make a couple of Doug blankets out of it.
HORRIBLE company. Probably my worst experience ever with a merchant. I consider myself calm and patient, but these guys pushed me to the limits. They sent the wrong item (iPhone 11 Pro 64 GB instead of iPhone 11 Pro 512 GB). Customer service completely ignored that this was their problem. It took at least 5 days to get a "resolution" to the issue (which was a return label to ship the item back), the return label was USPS parcel post (no ability to add insurance - and of course, they did not add insurance), it took 7 full days to arrive (at which point, they advised me I would have a "resolution" within 3 business days), the resolution was a refund - not a replacement. Hopefully, I get the refund. And, honestly, I don't trust them enough to expect I would get an accurate replacement. At one point, when I told them they should replace the item while I was shipping back the incorrect item, they pointed me to their return policy. They treated me as if I had made the mistake, not them. The whole thing was horrible. Stay away from them! I had checked them out on BBB. They had an A- rating, so I thought it was OK. I will definitely be complaining to BBB.
Thought it was to good to be true and it was. What a joke they asked me to review a pair of boots that never arrived. Inconvenient- just before Christmas.
STAY AWAY. TERRIBLE CUSTOMER SERVICE. TERRIBLE ETHICS.
Ordered an item from them and never received anything. 4 weeks later, I decided to follow up with them. After another week and many emails & phone calls later, someone finally decides to answer my email to tell me that they canceled my order. Their response...
"I show your order was canceled due to an unforeseen issue with this item and our vendor. We are deeply saddned we were unable to have this item sent, and ask that your accept our apologies.
An email was sent explaining the situation and providing a $5.00 off coupon on your next purchase.
Did you receive the email? "
I received no such email explaining the situation. These guys are absolutely terrible. Stall long enough and hope your customers would forget they ever placed the order. Don't send any notification so they won't be reminded of it. So my order was canceled and there is currently no refund issued. I'm going to have my bank take care of this because I do not want to deal with these guys anymore.
Hello Calvin,
I'm sorry you feel this was an intentional occurrence, and understand any frustration with your order.
We here at Daily Steals want nothing more than to insure your satisfaction. Is there anything I can do on my end to go above and beyond to keep you as a loyal customer?
Twice I place an order off their website and twice - after showing that it was shipped, they notified me that they could not fulfill the order because it was sold out.
The money was deducted from the account the same day I ordered, but there is no order number or confirmation number after 2 weeks and there is no positive response from daily steals
This vendor is a scam. Not only do they not have a phone number that you can contact them their policies are fraudulent. Refunds are supposed to be with an RMA number which you can never obtain. They will not return your emails since that's the only way you can converse with them and totally ignore you to just collect your money.DO NOT DEAL WITH THIS VENDOR!
$39 was the price, a bunch of useless stuff, except for a USBC charger! Threw away the rest of the contents. Took the chance and lost!
THESE SCAMMERS TOOK MY MONEY AND SENT ME A BROKEN PHONE. SO MANY EMAILS BACK AND FORTH WAITING FOR RMA, ETC.
I SENT THE PHONE BACK AND THEY WENT RADIO SILENCE ON ME FOR 2 WEEKS.
FILED A CLAIM WITH PAYPAL AND THEY DECIDED IN MY FAVOR. STAY AWAY FROM DAILYSTEALS.
Hello! I can see that this was resolved with Paypal. Do not hesitate to reach out to us in the future if you need any assistance. We would like to make sure you have a fully satisfied shopping experience with us. If there is an issue, we will make sure that there is no back and forth and you receive the proper resolution right away. Thank you
Overview
DailySteals has a rating of 1.4 stars from 424 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DailySteals most frequently mention customer service, tracking number and credit card. DailySteals ranks 695th among Discount Shopping sites.
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- Miami, FL, United States
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tina! We appreciate you letting us know about your experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. As we cannot identify your order through this review, we ask that you reach our corporate team if you need further assistance. Please email corporate@dailysteals.com with your Daily Steals order number, and a member of our team will be in touch with you soon. Thank you!