• Davidson Defense INC.

Davidson Defense INC.

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Overview

Davidson Defense INC. has a rating of 3.2 stars from 77 reviews, indicating that most customers are generally satisfied with their purchases. Davidson Defense INC. ranks 9th among Guns sites.

  • Service
    35
  • Value
    35
  • Shipping
    34
  • Returns
    20
  • Quality
    33
Positive reviews (last 12 months): 40%
Positive
2
Neutral
0
Negative
3
4
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How would you rate Davidson Defense INC.?
Top Positive Review

“On time On Target”

john R.
4/14/24

After reading so many bad reviews but decided to give them a try. I am glad I did. The items were shipped the next business day and I was provided tracking. Parts arrived and were exactly as expected. Completed assembly and went to the range. Everything performed flawless with over 100 rounds. I will buy from them again.

Top Critical Review

“Deplorable Customer Service”

neal b.
2/19/24

Incorrectly assembled a.458 SOCOM I ordered with a standard Upper Receiver.458 Requires an XL version with the larger ejection port. Reached out to them Three times to make it right with zero response.

Reviews (77)

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davidson defense (26) customer service (23)
Thumbnail of user johnriopko
North Carolina
1 review
1 helpful vote
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April 14th, 2024
Verified purchase

After reading so many bad reviews but decided to give them a try. I am glad I did. The items were shipped the next business day and I was provided tracking. Parts arrived and were exactly as expected. Completed assembly and went to the range. Everything performed flawless with over 100 rounds.
I will buy from them again.

Tip for consumers:
Do panic over reviews. My experience was great

Products used:
All parts ordered

Service
Value
Shipping
Quality
Thumbnail of user nicashb
Rhode Island
1 review
0 helpful votes
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February 19th, 2024

Incorrectly assembled a.458 SOCOM I ordered with a standard Upper Receiver.458 Requires an XL version with the larger ejection port. Reached out to them Three times to make it right with zero response.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user krisd165
Alabama
1 review
3 helpful votes
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October 30th, 2022
Verified purchase

These guys are doing business under about 5 different names. That's not sketchy at all. I receive daily emails trying to solicit the purchase of full auto components. I emailed to inquire about an order with no response. Possibly because I inquired about the multiple names and affiliations. Everyone says the parts they produce suck anyway. Anything they have from a reputable company is probably ok, if the price is worth it. Otherwise, look elsewhere.

Tip for consumers:
Check everyone else first. Don’t buy items that may be construed as “constructive intent” by corrupt agencies, acting on behalf of the agendas of ignorant suits that believe they don’t have to follow the rules.

Service
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Thumbnail of user michaelb10035
Vermont
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

I received my complete Davidson Defense Arian, AR-15,5.56 upper receiver in unusable condition. The slots for the charging handle were cut wrong and won't fit in. The dust cover won't close as well. I finally received the AR upper after 3 weeks of waiting. I've tried numerous times by phone and help tickets with no response. It seems once they have your money it's over. I won't be purchasing any more items from this company.

Tip for consumers:
Be carful what you order online

Products used:
AR parts

Service
Value
Shipping
Returns
Quality
Thumbnail of user ronaldd820
D
Alabama
2 reviews
3 helpful votes
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December 19th, 2022
Verified purchase

Placed an order on 1 dec and my CC was immediately charged. 19 days later (and counting) I have not received the order and cannot even get them to answer the phone or respond to email asking what the status of my order is. This will be my last transaction with DD. If you are busy, I get it but don't take my money and then ignore me

Tip for consumers:
Don't use them

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user n3722r
Utah
1 review
0 helpful votes
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December 4th, 2023

I have ordered products a few times from Davidson Defense. Each time I have received no communications at all about the status of my order, and when I call, I get the run around. On my 2 most recent orders they indicated 3 day ship time. I called the first time after 2 weeks and had to go pick it up after a manager pulled the product from stock. I am still waiting after nearly 2 weeks for my last order that indicated 3 days shipping.

Products used:
G17 slide assy
300 Blk pistol upper
AR parts kit

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelb11612
New Jersey
1 review
0 helpful votes
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December 24th, 2023

So Far I have purchased 3 complete uppers with no complaints. I ordered an unbranded Lower parts kit again with no problems. I have no idea where all these complaints came from but one can't help but wonder how skilled the builders were to start with.

Tip for consumers:
For me they made building affordable.

Products used:
3 complete AR-15 uppers, one BCG, a few ar-15 sights, one lower parts kit, and some magazines.

Service
Value
Shipping
Quality
Thumbnail of user markf1372
Maryland
1 review
16 helpful votes
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February 8th, 2021

Thought something was strange when everyone else was out of upper/barrels and these guys had them. "In stock" it's been two weeks now and no response to emails. Judging by the reviews on here. I'll never get a response or my upper.
Just curious how a company like this stays in business. Maybe some day they'll run across a customer with nothing to loose and pay a visit to their shop and enact some justice.

Service
Shipping
Thumbnail of user jaya395
Illinois
1 review
7 helpful votes
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March 18th, 2021

I ordered a complete upper, stating it comes complete, drop in ready supposed to be bolt carrier and charge handle included. Neither included. Site offered 3 day shipping with a guarantee delivered by date, for extra money of course which I paid. Took way longer than the time I paid for. 100% do NOT recommend using from them. I sent over 5 emails in the last 2 weeks with zero response. I wish this company would get banned from the gun community for ripping its customers off and not carrying at all.

Tip for consumers:
FIND A DIFFERENT SITE!!!!

Products used:
Complete upper

Service
Value
Shipping
Returns
Quality
Thumbnail of user anonymousu1121
New Mexico
1 review
5 helpful votes
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April 22nd, 2021

Being an ex-employee, this company is two faced. They trash talk their own CEO and have absolutely HORRENDOUS customer service protocols and procedures and absolutely no compensation for customers that makes customers feel valued at all. They lie and have extremely low moral values. Little respect for "new" or "outside" clicks and make bad habits of trash talking customers and inappropriate workplace conduct is seen as normal. Watched a manager hang up on a customer without a second thought. Claim they desperately need to expand and fix their customer service team, but if you disagree with ANYTHING with them, regardless of how simple or stupid, you're fired. No integrity. Almost all employees are there for a paycheck, not to give one ounce of value to their work or the customers. Don't work for them or attempt customer service. You will be disappointed. They may have great products and decent prices, but everything else desperately needs reformation and reconstruction.

Service
Quality
Thumbnail of user seanc1161
New York
1 review
0 helpful votes
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November 16th, 2023

Ordered an AR 15 stock. After 3 business days no confirmation email, nothing at all. Not in spam folder either. I don't even know my order number. Made attempt to contact them during THERE business hours on live chat. Couldn't get a hold of anyone. Just did a charge back on my credit card on this. F this company will NEVER buy from them again.

Products used:
Firearm

Service
Value
Shipping
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Thumbnail of user billm1120
New York
1 review
6 helpful votes
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October 7th, 2020

While Davidson Defense has great prices. They don't have parts in stock that they say are in stock. After waiting 4 weeks for a shipment. The package arrived and is missing one of the parts that was ordered and paid for. Many attempts made to contact customer service. There is no customer service. You get reply emails asking you to send pictures. I may be dense, but how do you send a picture of a missing part. Dont bother calling. The 6 minute wait time is over a half hour and then you get disconnected.
Read the other reviews. This company is just bad news.

Thumbnail of user sarahp1724
Minnesota
1 review
0 helpful votes
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July 21st, 2022

So far so good. I really appreciate the fact that a representative from DD actually puts their direct company email out there for people to reach out to. We are looking forward to doing further business with their company and having good results!

Thanks Erik M!

Nate & Sarah Phillips

Thumbnail of user charless3217
Tennessee
1 review
0 helpful votes
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May 10th, 2023

I do not know why Davidson Defense gets bad review on this site. I ordered a Sideways AR 556 Upper and parts kit from them on May 4 and it was delivered by FedEx today, May 9. Everything arrived as it should, no complaints. I have not shot my AR yet, but they get 5* from on quick delivery and everything I order. Well packaged.

Thumbnail of user timr562
California
1 review
0 helpful votes
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September 18th, 2021

In my opinion, Davidson Defense is the best! I have completed a few builds from different sources. DD is now my go to place for my AR builds. I am very impressed with the quality of the upper assembly I recently purchased. Their prices are great. Shipping was fast. The quality and attention to detail was more than I expected. You will be very happy if you do business with them!

Thumbnail of user williamr1256
Washington
1 review
5 helpful votes
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October 26th, 2020

I ordered an upper before I had seen all the negative reviews. I was concerned. I seen on the website it takes 25-27 working days for assembled uppers to ship out. I patiently waited until day 25 when I decided to call. This time I requested a call back in which they did call me back. They informed me my upper was getting finished up and will be shipped out soon. I would say they have great customer service! I received my shipping e-mail the next day. Upon receiving my upper everything looks great! Fits up nicely! Cycles nicely! I would recommend Davidson Defense!

Thumbnail of user earlw92
North Carolina
1 review
1 helpful vote
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December 29th, 2020

If you read their page they tell you everything you need to know. I appreciate the guys and girls who got my order out to me. Reviews had me skeptical but they are legit and deserve a positive review. Thanks Davidson Defense INC.

Tip for consumers:
be patient. 27 business days to assemble. once completed get your tracking number. shipping in my opinion was fast

Products used:
.223 wyld 10.5 barrel upper

Service
Value
Shipping
Quality
Thumbnail of user markh2234
California
1 review
5 helpful votes
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November 6th, 2020

I was skeptical based on previous reviews but liked the lower they had in stock and was priced right so I made the choice to give them a try. I was expecting longer shipping time but my lower arrived in three days, was packaged very well, and as far as I can tell from initial inspection is assembled well with no blemishes or issues. Very happy with my purchase.

Thumbnail of user eliasp35
New York
1 review
2 helpful votes
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August 1st, 2021

I've ordered parts and uppers, and received all my orders. They forgot to send a backplate for a buffer tube, and they would have sent one to me, but I just ordered one because I didn't want the stock one. The parts you get are not high quality and it can take about a month to get uppers. But other parts, they ship within a week I noticed. If you are trying to get a cheap range toy, or into customizing, it is not a bad place to start. When other places where out of stock, I used Davidson Defense as my secret spot to pick up parts. My purchased uppers have shot very well, and no serious problems. Perhaps a casing not getting ejected here and there, but that would be 1 of 250 rounds. Just have patience if you order from them.

Tip for consumers:
Be patient

Products used:
Barrels, bolts, triggers

Shipping
Thumbnail of user theodoref42
California
1 review
2 helpful votes
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February 25th, 2021

I put in an order and the conformation emails said would be 30 days. I just waited and in 6 weeks that beauty showed up. I paid for an assembled upper and upon checking, some of the bolts and nuts were loose, but i just rechecked all specs. Great product

Tip for consumers:
Just be patient and you will get the order.

Products used:
AR 15 upper in 7.62x39

Value
Shipping
Quality
Thumbnail of user christopherb1694
Florida
1 review
0 helpful votes
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February 6th, 2022

I bought a lower parts kit, buffer tube and butt stock. No complaints. Then ordered a Handgaurd, aero charging handle and 7.62 30 round mag for 75$ and those were in my hands 3 days later.
The other order took awhile after the holidays. I called once and followed the prompts and got ahold of a rep quick. Now he did try and answer all my questions wich took a bit but he did. Yeh the warranty sucks but know what your buying and do your homework. They pay for shipping back if the part doesn't function correctly.

Tip for consumers:
Try them out or give them a call. You decide.

Products used:
Lower parts kit, Handgaurd, butt stock

Service
Value
Shipping
Returns
Quality
Thumbnail of user joshuah398
Ohio
1 review
2 helpful votes
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October 26th, 2020

I should've read the reviews before I purchased, but was in a tight spot and did it anyways. DD sent the wrong upper, not even the same caliber, or finish. Just grabbed something off the shelf and shipped it. It came assembled, ordered unassembled. You wouldn't think thats a big deal, but if you can't put the right item in box to ship how can I expect the upper to be assembled properly. I guess you get what you pay for. Still no excuse for someone claiming to be American. Davidson Defense you know you can do better

Thumbnail of user franki168
New York
1 review
2 helpful votes
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November 15th, 2020

My son and i wanted to build our own AR-15. So we started looking at different sites to get an idea of what we wanted as far as looks and pricing. Davidson Defense had great prices on the uppers we wanted. When I started looking at upper builds they had 24 to choose from. The next day only 13. Long story short, we decided on our uppers and ordered. They took 3 weeks to arrive, ordered unassembled, and the only real complaint I have is the roll pin for the forward assist was too small. We found the correct pins the next day and are all good now. Sorry to hear of other issues, i guess we got lucky. I wonder if they are too small a company for the amount of business they are experiencing!

Thumbnail of user dennisk471
Michigan
1 review
1 helpful vote
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January 28th, 2022

Read alot of negative reviews after I ordered my "yhorm 16 inch total build kit" I received my parts about 7 business days after ordering. I'm happy. I didn't pay thousands for this, so I didn't expect perfection. The flash can will not fit down the keymod handguard so I called them and if I send a picture they will make it right. I think I'm just gonna ream out the handguard with a dowel rod and sandpaper. Who cares? I paid more for the binary trigger than the whole rest of the kit. Quit bashing a company for giving you what you paid for.

Products used:
The whole damn thing

Service
Value
Shipping
Quality
Thumbnail of user robertr2782
New York
1 review
2 helpful votes
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June 22nd, 2021

I have purchased from them several times. I have no complaints. Everything I have ordered has been delivered in expected time frame and products were of good to excellent quality.

Products used:
Parts

Value
Shipping
Thumbnail of user andym660
Andy M. – Davidson Defense INC. Rep

Thank you for taking the time to leave feedback on your experience with our company. We greatly appreciate your business! Thank you for your business and have a great day!

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Thumbnail of user andym660
Andy M.

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